1. 11-01: Get Started with SCP Supply Chain Platform Training Presentation Updated April 2009

2. 1101 - 1 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Course Objectives After completing this course, you should be able to: >Describe the Supply Chain Platform (SCP) >Login to the SCP system >Get support for using SCP

3. 1101 - 2 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Quick Solution Overview

4. 1101 - 3 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Supply Chain Platform (SCP) A software tool that improves supply chain management between buyers and suppliers, from demand planning through order management processes. A collaboration solution that is used in conjunction with traditional forms of communication like email, phone, fax, etc. A common platform link for sharing information in a standardized format, between organizations that use different internal data systems.

5. 1101 - 4 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential SCP’s Supported Business Processes 1.Demand Forecasting: using Standard and Long Term Planning Schedules & Responses 2.Inventory Management: using Inventory Status 3.Order Management: using Orders, Change Orders, and Order Responses 4.Shipments: using standard and batch Advance Ship Notices 5.Invoices: using Invoices, Invoice Response, and Invoice Status 6.Goods Receipts Planning Schedule Response Orders Inventory Status Receipts Invoices Status Supplier Buyer Planning Schedules ASNs Orders Responses Invoices

6. 1101 - 5 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Register for Access to SCP

7. 1101 - 6 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Managed Access Gateway (MAG) MAG is Exostar’s account management tool >Provides an additional “layer” of security >Single source to manage user information and access controls for multiple Exostar applications Data Storage: >User’s contact information - stored in MAG layer >Supply chain data - stored in SCP layer

8. 1101 - 7 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Registration Process for New Login Credentials To use SCP, you must complete a brief registration process Option #1: Self-registration See your company’s SCP administrator for the website address to register. Option #2: Registration by your Administrator You will receive info required for first time login from your Administrator and by email. See the ‘Administration’ section of training materials for more details

9. 1101 - 8 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential First-time Login First-time Login requires the following (3) credentials 1.User ID to access SCP through MAG 2.A one-time password you (or your admin) created in registration 3.A system-generated password, sent to you by email

10. 1101 - 9 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Login to SCP* Go to http://portal.exostar.comhttp://portal.exostar.com Enter your User ID and Password (password was created by you as part of the first-time login process) Click Submit * This login process is used AFTER the first-time login is successfully completed.

11. 1101 - 10 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Single Sign-On through SCP Each application will be listed on the Applications tab This page acts as a portal to multiple applications Select Open Application (for SCP)

12. 1101 - 11 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential My Account Tab From the My Account tab, you can update the following: 1.Contact information (under Edit Profile) 2.Email address – requires two-step process for validation 3.Password – if know current password, process is different for “Forgot Password” 4.Responses to Security Questions

13. 1101 - 12 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Login to SCP - Troubleshooting

14. 1101 - 13 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential System Requirements Hardware: >OS - Windows 2000 or Windows XP >CPU - 450MHz Pentium III minimum, 1GB recommended >Ram - 128MB minimum, 256MB or higher recommended Network Bandwidth: >56Kbps minimum, 256Kbps or higher recommended Software: >Microsoft IE 5.5 SP 2 or 6.0 SP 1 & 2 or 7 (No Mozilla Firefox) Note: If you see the Error message: ‘defaultbrowserNotSupported’ verify your browser version by clicking on Help  About Internet Explorer >Adobe Acrobat Reader 5.0 or higher - to view and print PDF training documents

15. 1101 - 14 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Pop-Up Blocker Software Pop-up blocker software can prevent certain functions from occurring >In Windows XP SP2, Pop-up Blocker is turned on by default Temporarily disable Pop-up Blocker software: >For Windows XP, press Alt key while clicking the link or action button >For most other third party applications, use the Ctrl key while clicking Permanent fix: >Configure your browser to allow all pop-ups from exostar.com –Tools -> Internet Options -> Privacy tab -> Pop-up Blocker Settings… >Configure your browser to indicate exostar.com as a safe site zone –Tools -> Internet Options -> Security tab -> Trusted Sites…

16. 1101 - 15 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Enable Downloads To allow downloads for printing from Exostar’s site, configure your browser as follows: >Tools -> Internet Options -> Security tab >Click Custom Level >Scroll down to Downloads section >Under File Download, select Enable >Click OK

17. 1101 - 16 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential How to Get Support

18. 1101 - 17 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Support Options for SCP Training Documents >SCP Help Link >Exostar Website (www.MyExostar.com)www.MyExostar.com Exostar Customer Support >Contact by email >Contact by telephone

19. 1101 - 18 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential Get Help Online Once you are able to log in, you can get a lot of useful information from the online Help section in SCP Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader. 1 2

20. 1101 - 19 Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential End - Get Started with SCP