1. Pharmacy Technician Informatics Workgroup 2011 Update There’s a VA APP for That! August 2-5 2011 Edna Bowser, CPhT VISN 4

2. Pharmacy Technician Informatics Workgroup Members Amy Bieryla, RPh VISN 4 Edna Bowser, CPhTVISN 4 Jonathan Corbett, CPhTVISN 15 LeAnn Gadbaw, CPhTVISN 6 Lina Hughes, RPhVISN 20 Debbie MacDonald, RPhVISN 19 Judy Peterson, RPhVISN 11

3. The Pharmacy Technician Informatics group is dedicated to the continuing education and training of VA Pharmacy technicians by: Developing computer-based modules with a standardized core in an easy to use format, focusing on the functions generally used by all pharmacy technicians. Providing innovative ways to formally train new and existing pharmacy technicians to reflect the complexity and scope of today’s VA technicians. Updating the existing modules for any software upgrades and/or process changes. Pharmacy Technician Informatics Workgroup Mission Statement

4. Today’s Objectives: List the completed pharmacy technician training modules and some lessons learned. Describe the current work in progress and some difficulties encountered. Discuss topics for future training modules. Pharmacy Technician Informatics Workgroup

5. Accomplishments VistA Training Module for Outpatient Technician Pharmacy Technician VistA Inpatient/Unit Dose Medication Menu Training Module Pharmacy Technician VistA IV Menu Training Module Pharmacy Technician VistA Production Menu Training Module Pharmacy Technician VistA Controlled Substance Menu Module and Production Reports Module

6. Existing challenges Duties vary greatly from site to site Access, keys Process with ADC’s significantly impacts module Software dated Pharmacy Technician Informatics Workgroup

7. Feedback from new employee: “ As a new employee, I used the training modules and found them to be a great help. A lot of things I didn’t know were step-by-step illustrated in the module making it easy to execute the task I was trying to do. So my overall assessment of them, is that they can be a very good reference for both new and present employees.”

8. Lessons Learned Weekly meetings and weekly agendas keep the group on track and focused Make weekly assignments manageable Formatting slides How to produce the menus: go in order rather than following a process Teamwork Pharmacy Technician Informatics Workgroup

9. Where we are headed….. VistA tips and tricks for the pharmacy technician BCMA, CPRS, and ePharmacy Geared to pharmacy technician use Cover only “need to know” areas Specialized and clinical technicians Update existing modules Pharmacy Technician Informatics Workgroup

10. Spin offs from group Pharmacy technician national email group VHAPBH PHARMACY TECHNICIAN Pharmacy technician forum Pharmacy technician study group VHA PHARMACY TECHNICIAN CERTIFICATION STUDY GROUP Pharmacy Technician Informatics Workgroup

11. Pharmacy Technician Production Training Pharmacy Technician Inpatient Training Outpatient Technician Training Pharmacy Technician IV Training Controlled Substance Training ?? Future Modules ??