1. CommVault Data Management & Exchange Dogfood Presentation by: Georgia Huggins Exchange Server Support | MS IT

2. Presenter Background Joined Microsoft in 2000 Joined Microsoft in 2000 Administered Exchange Dogfood forest for 5 + years Administered Exchange Dogfood forest for 5 + years Primary owner of data management & disaster recovery in the forest from Exchange 5.5 to the latest releases Primary owner of data management & disaster recovery in the forest from Exchange 5.5 to the latest releases

3. What is Exchange Dogfood? Separate Exchange Forest hosted by MSIT Separate Exchange Forest hosted by MSIT 20+ Exchange servers, 4+ TB of data 20+ Exchange servers, 4+ TB of data Various server deployments (large/small) Various server deployments (large/small) Various mailbox sizes (500 MB – 2+ GB) Various mailbox sizes (500 MB – 2+ GB) Attempt to simulate complex customer environments (stand-alone, clustered, FE, internet bridgeheads) Attempt to simulate complex customer environments (stand-alone, clustered, FE, internet bridgeheads) 8,500 MS employees 8,500 MS employees Exchange Organization Exchange Organization Office Organization Office Organization Various other groups for Dogfooding purposes Various other groups for Dogfooding purposes

4. Dogfood’s Mission Deploy the latest and greatest builds of Exchange, Windows and Office in a production environment Deploy the latest and greatest builds of Exchange, Windows and Office in a production environment First real-user environment where new builds of Exchange are deployed First real-user environment where new builds of Exchange are deployed Find and fix product bugs prior to rolling out to MSIT corp. forest and shipping to customers Find and fix product bugs prior to rolling out to MSIT corp. forest and shipping to customers

5. How Do New Releases of Exchange Get to Dogfood? Prior to rolling out to the actual Dogfood forest: Prior to rolling out to the actual Dogfood forest:  Exchange Dev  Exchange Component testing  Exchange Build/BVT labs  Exchange Dogfood Simulation Lab (100% test)

6. Dogfood Simulation Lab (DFSIM) Exact data replica of production Dogfood forest (AD and Exchange) on a private network Exact data replica of production Dogfood forest (AD and Exchange) on a private network Test and verify Exchange version updates in production Dogfood forest will work Test and verify Exchange version updates in production Dogfood forest will work

7. Dogfood Data Managment requirements (deploying CommVault (2000) - phase 1) Needed a 3 rd party partner with the flexibility and skill to develop in parallel with new versions/features in Exchange Needed a 3 rd party partner with the flexibility and skill to develop in parallel with new versions/features in Exchange Meet backup/restore requirements Meet backup/restore requirements SLA SLA 100% ability to restore 100% ability to restore Comprehensive support for tape autoloaders Comprehensive support for tape autoloaders Schedule & policy management Schedule & policy management Cluster aware Cluster aware

8. DogFood Production Lab ADIC 1000 6 Drives

9. Enable DFSIM to Maintain Data Replica (Deploying CommVault (2000-2001) - phase 2) Automatically refresh DFSIM with Dogfood production data Automatically refresh DFSIM with Dogfood production data Both forests must share single ADIC 1000 & single CommServe Both forests must share single ADIC 1000 & single CommServe No impact to network or production server performance No impact to network or production server performance Caveats: Caveats: All servers in DFSIM has same FQDN All servers in DFSIM has same FQDN How would a single server be able to differentiate between production and private network? How would a single server be able to differentiate between production and private network? “Dogfood/DR” or “QR” was born to resolve our issue! “Dogfood/DR” or “QR” was born to resolve our issue!

10. Dogfood Production ADIC 1000 6 Drives DFSIMDFSIM Automatic backups Automatic backups Scheduled restores Scheduled restores No human intervention No human intervention Do more interesting stuff Do more interesting stuff

11. Dogfood’s Data Mgt. Needs Grow (Deploying CommVault (2002-2003) - phase 3) User base grows, data capacity doubles in size User base grows, data capacity doubles in size Multiple Media agents required Multiple Media agents required  1 ADIC S1000  3 ADIC S100  SAN SAN support SAN support Single D2D2T process (AUX copy) Single D2D2T process (AUX copy) Robust reporting functionality for single admin. Management Robust reporting functionality for single admin. Management Support for multiple media agents and storage formats Support for multiple media agents and storage formats

12. DogFood Production Lab 1 ADIC 1000 3 ADIC 100, 18 Drives D2D2 via Xiotech D2D2 via Xiotech 2-4X Performance 2-4X Performance Automatic D2D2Y Automatic D2D2Y “Modern & Reliable” “Modern & Reliable” DFSIM Lab

13. Dogfood Data Mgt. Needs in MSIT (Deploying CommVault (2004-2005) – phase 4) Dogfood forest is now owned by MSIT Dogfood forest is now owned by MSIT Protection during mass move Protection during mass move  Building #33 to #11 New Data Management requirements: New Data Management requirements: All previously listed functionality + All previously listed functionality + Cluster Aware media agents that fail over Cluster Aware media agents that fail over Dynamic drive distribution sharing Dynamic drive distribution sharing Added support for CommServe Migration to DFSIM due to new physical location Added support for CommServe Migration to DFSIM due to new physical location

14. Dogfood’s Data Mgt. Needs Grow (Deploying CommVault (2005+) - phase 5) Move data from Exchange team to MS / IT Move data from Exchange team to MS / IT  Different buildings (33 to 11) Fully roll-out Exchange – 12 (E-12) Fully roll-out Exchange – 12 (E-12) Implement new x64 64-bit servers Implement new x64 64-bit servers  CommVault software tuned and ported for Windows Server 2003 64-bit Multiple Media agents required Multiple Media agents required  1 ADIC S1000  3 ADIC S100  SAN SAN support SAN support Single D2D2T process (AUX copy) Single D2D2T process (AUX copy) Still required to backup Windows, AD, SharePoint, etc. Still required to backup Windows, AD, SharePoint, etc. Deeper integration with MOM Deeper integration with MOM

15. Microsoft IT DogFood DogFood 1 ADIC 1000 3 ADIC 100, 18 Drives Fully running E-12 Fully running E-12 X64 64-bit performance X64 64-bit performance Testing scale - out Testing scale - out Use 64-bit media agents Use 64-bit media agents

16. My Favorite Features Reporting and alerting functionality Reporting and alerting functionality Excellent support! Excellent support! Commserve integrity assurance (ER) Commserve integrity assurance (ER) Always listen to product improvement suggestions Always listen to product improvement suggestions 100% restore reliability 100% restore reliability  since my initial deployment of CommVault; we have never experienced a single instance where we were unable to recover our Exchange data!