1. Phillip R. Kemmerly Professor Emeritus of Geology Tennessee Supreme Court listed General Civil Mediator

2. General Description Non-gender specific term from 9 th century Old Norse word best translated in modern usage from Swedish to mean meet, organizer or facilitator Mediate between faculty, faculty and administrator or administrators Independent of APSU colleges, departments, faculty senate, deans, provost or president

3. Ombudsman Duties Conform to Tn. Supreme Court Code of Ethics Neutral Objective Confidential Listen to both parties in dispute Single meetings and/or joint caucuses to find common ground Reach agreed solution if possible

4. QUESTIONS?

5. Ombudsman Restrictions under Code of Ethics Cannot be advocate for either party Cannot be investigator Cannot offer advice to either party Cannot make, change or interfere with University policies Allowed to mention possible options