2. Overview of the Master VAR Sales Affiliate process Partner Requirements Benefits of Change Module 1 – Introduction to Master VAR/Sales Affiliate Program Agreements Customers Consultant Set Up Zero Value Licenses AR Balance Add-Ons Module 2- Sales Affiliate Processes Summary Contact Information Module 3 – Conclusion

3. Introduction to Master VAR/Sales Affiliate Program Module 1

4. The Master VAR will sign SPA and the Master VAR addendum Master VAR will submit the names of their sales affiliates Sales affiliates will be assigned as Consultants to the identified customers The Master VAR will place orders Microsoft will deal exclusively with the Master VAR Master VAR Microsoft Sales Affiliate Master VAR Sales Affiliate Agreement SPA & Master VAR addendum Master VAR / Affiliate contract, as stipulated via Master Addendum. Microsoft is not part of this.

5. Sales Affiliate Requirements -Terminate existing SPA relationship with Microsoft -Transfer existing SPA customers to Master VAR -Sign “Sales Affiliate” agreement with Master VAR -Provide Sales Affiliate Data profile to Microsoft via Master VAR -Ensure there are NO open invoices -Operate under the unified brand -Additional requirements as determined by Master VAR

7. Sales Affiliate Processes Module 2

15. Conclusion Module 3

16. The Master VAR will have to place all orders online BREP invoicing will follow standard processes Master VAR is the Partner of Record for all customers. Microsoft will invoice the Master VAR & they in turn will invoice the customer for both license & services Sales Affiliates will have access to PartnerSource and can submit Operations Requests Sales Affiliates will not be able to place orders, renew or see sales information, invoiced orders and renewal quotes Sales Affiliates only see the customers they are ‘Consultants’ on (incl. Reg. Keys) Sales Affiliates do get access to Zero Value Licenses

17. Contract Teams AOC – mbsagree@microsoft.com EOC – mbscon@microsoft.com APOC – mbslques@microsoft.com Other Inquiries AOC – mastervar@microsoft.com EOC – mbsquery@microsoft.com APOC – mbslques@microsoft.com