1. Civil Rights Compliance in Child Nutrition Programs
Wyoming Department of Education
Nutrition Programs Section
The purpose of this training is to inform, educate, and support all staff on:
--Staff rights and responsibilities as administrators of a CNP;
--General USDA Civil Rights requirements; and
--Resources and information available to assist staff in carrying out their Civil Rights responsibilities

2. What are Civil Rights?
“The nonpolitical rights of a citizen; the rights of personal liberty guaranteed to U.S. citizens by the 13th and 14th Amendments to the U.S. Constitution and by acts of Congress.”

3. Civil Rights Legislation
Title VI of Civil Rights Act of 1964
Prohibits discrimination based on race, color, and national origin
Americans with Disabilities Act (ADA) and
Section 504 of the Rehabilitation Act of 1973
Prohibits discrimination based on disability
Title IX of Education Amendments of 1972
Prohibits discrimination based on sex under any education program or activity that is receiving federal financial assistance
Age Discrimination Act of 1975
Age
USDA Regulation 7 CFR Part 16, Equal Opportunity for Religious Organizations
FNS Instruction 113-1
FNS Instruction is the USDA policy and guidance for all CNP programs to ensure compliance with and enforcement of the prohibition against discrimination in all nutrition programs and activities, whether federally funded in whole or not.
The Authority for this policy comes from the Legislation listed on this slide.

4. Protected Classes
Federal law prohibits discrimination in Child Nutrition Programs based on:
Race
Color
National Origin
Age
Sex
Disability
Gender identity
Religion
Reprisal
Political beliefs
Marital status
Familial or parental status
Sexual orientation
Individual’s income derived from any public assistance program
All participants must be allowed equal opportunities to participate in CN programs regardless of race, color, national origin, sex, age, or disability, gender identity, religion, reprisal, political beliefs, marital status, familial or parental status, sexual orientation, individual’s income derived from any public assistance program.
Federal Law defines the ages of children who can participate in the Summer Food Service Program and the Child And Adult Care Food Program. The Age Discrimination Act requires that all children (as defined by federal law) are treated equally in these programs. The Age Discrimination Act does NOT mean that meals served to populations outside the required age ranges are eligible for reimbursement.

5. What is Discrimination?
The act of distinguishing one person or
group of persons from other, either
intentionally, by neglect, or by the effect
of actions or lack of actions based on their
protected classes.
All participants must be treated in the same manner (i.e. seating arrangements, services and facilities, assignment of eating periods).
Examples of discrimination in a CN program:
Students whose first language is Spanish are required to sit at a “Spanish-speaking” table for meals
Leftovers at the end of the meal service are only offered to the boys
Selectively distributing outreach materials

6. Civil Rights Training
Sponsors are responsible for training staff on an annual basis. At the end of the training, staff:
Should be able to identify a civil rights complaint if received.
Should know what to do if they receive a complaint.
Should understand that it is the basic right of the individual to file a complaint.
State Agencies are responsible for training *sponsors so that the sponsors can conduct annual training for their supervisors and frontline staff (those who interact with program applicants or participants). *A sponsor is the local organization that contracts with the Missouri Department of Health and Senior Services to administer either the Summer Food Service Program or the Child and Adult Food Program.
This Civil Rights training will cover the following compliance areas: Public Notification, Data Collection, Compliance Reviews, Complaints, Reasonable Accommodation, Limited English Proficiency and Customer Service

7. Public Notification System
All sponsors and their sites must display in a prominent place the “And Justice For All”, nondiscrimination poster .
Provide informational materials in the appropriate translation as needed.
The “And Justice For All” poster contains Civil Rights complaint procedures. It can be downloaded from the USDA website-
This site also contains translations of the poster into many other languages.

8. Nondiscrimination Statement
Full Statement
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at or at any USDA office, or call (866) to request the form. You many also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C , by fax (202) or at
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) ; or (800) (Spanish).
Minimum Statement
If the material or document is too small to permit the full statement (above) to be included, the material MUST, at a minimum, include:
“This institution is an equal opportunity provider and employer.
All information materials must contain a nondiscrimination statement. If the material is less than a page, the minimum statement may be used, in print size no smaller than the text.

9. Non-Discrimination Statement
Include the non-discrimination statement on all materials that mention USDA programs (including websites).
A nondiscrimination statement is not required to be imprinted on items such as cups, buttons, magnets, and pens that identify the program, when the size or configuration makes it impractical.
Also…
When using graphics, reflect
diversity and inclusion.
It is not required that the nondiscrimination statement be included on every page of the program information Web site. At the minimum, the nondiscrimination statement, or a link to it, must be included on the home page of the program information.

10. Racial/Ethnic Data Collection
Sites need to establish a system to collect racial and ethnic data.
-Self-identification preferred
Staff can make an observation of ethnicity and race then record
Data must be collected on an annual basis
Racial/ethnic data is used to determine how effectively your program is reaching potentially eligible children and where outreach may be needed. The data should be kept for a minimum of 3 years.

11. Racial/Ethnic Data Collection
Collect ethnic data first, then racial data:
Ethnicity
Hispanic or Latino
Not Hispanic or Latino
Race
American Indian or Alaskan Native.
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
To provide flexibility and ensure data quality, separate categories are used when collecting and reporting race and ethnicity. Ethnicity shall be collected first. Respondents shall be offered the option of selecting one or more racial designations.

12. Compliance Reviews
The purpose is to determine if the applicant or recipient of Federal financial assistance is in compliance with civil rights requirements
The CR compliance review is a component of the CNP management evaluation review process that is conducted on an ongoing basis for all programs. The State agency is responsible for the review of local agencies. Local agencies are responsible for the review of their subrecipients.

13. Types of Compliance Reviews
Pre-Award
With application for new Sponsor
Post-Award
Desk or on-site review
Encompasses all phases of the operation as outlined in civil rights and program regulations
Special Review
As a result of complaints
The State Agency must determine that all program applicants are in compliance with CR requirements prior to approval for Federal financial assistance.
The State Agency is responsible to conduct routine compliance reviews. Sponsors are responsible to conduct CR compliance reviews for their sub- recipients.

14. Pre-Award Demographics of the population to be served
Documentation of efforts used to assure that all eligible populations have opportunity to participate
Nondiscrimination statement on application
Documentation of outreach efforts to contact grassroots organizations about the program
Location of proposed facilities to determine if the location will deny access to all eligible populations
Any other Federal agencies providing financial assistance and whether the applicant has ever been in noncompliance by those agencies

15. Post-Award Displaying nondiscrimination poster in conspicuous location
Nondiscrimination statement on all printed materials and web sites
Sponsor provides outreach materials to organizations within the community to reach all eligible populations
Ethnic and racial data collected and maintained for 3 years
Annual civil rights training conducted for staff
Procedure in place to handle civil rights complaints in accordance with regulations

16. Civil Rights Complaints
Right to file a complaint: Any person who believes he or she has been discriminated against based on race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program has a right to file a complaint within 180 days of the alleged discriminatory action.
How to file a complaint:
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at or at any USDA office, or call (866) to request the form. You many also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C , by fax (202) or at
-All Frontline Staff should understand the process for filing a CR complaint.
-It is suggested that someone at the site be the go-to person for civil rights issues. All employees need to know who to go to with problems and that person needs to know who to contact if there are any issues. The United States Department of Agriculture (USDA) contact information is available on the bottom of the And Justice for All poster, which should be posted in a prominent location at each site.

17. Forms of Civil Rights Complaints
May be written or verbal
If receiving a verbal complaint, listen politely
Complaints can be made via phone, letter, , fax or any other form of communication
May be anonymous
Anonymous complaints should be handled as any other complaint
May be related to any area of CNP operation
Program administration, food service, employment
-If staff receive a verbal complaint, they should put it into writing as quickly as possible and try to include the following surrounding details—
a. Name, address, and telephone number,
b The specific location it,
c The nature of the incident or action that led the complainant to feel discrimination was a factor,
d The basis on which the complainant believes discrimination exists. The bases for nondiscrimination are race, color, national origin, age, disability or sex,
e The names and contact information of persons who may have knowledge of the alleged discriminatory action, and
f The date(s) during which the alleged discriminatory actions occurred.

18. Reasonable Accommodations
Sponsors must make reasonable accommodations for persons with disabilities.
All sponsors participating in Child Nutrition Programs are required to provide FOOD SUBSTITUTIONS or MODIFICATIONS if:
-A physician’s statement is on file that describes the participant’s disability (a disability as defined in federal regulations) that prevents the participant from eating the regularly offered foods, and…
-The physician has indicated the substitutions or modifications that the participant needs.
The Special Diet Statement from the physician must be kept on file at the center and/or school.
If the participant is not disabled, the sponsor may make food substitutions at their discretion.

19. Limited English Proficiency (LEP)
Definition: Individuals who do not speak English as their primary language and have a limited ability to read, speak, write, or understand English.
All organizations receiving Federal financial assistance
have a responsibility to take “reasonable steps” to
ensure meaningful access to their programs and activities
by persons with LEP.
CN programs that fail to provide services to Limited English Proficiency (LEP) potentially eligible persons, applicants, and participants, or deny them access to federally assisted programs and activities, may be discriminating on the basis of national origin in violation of Title VI.

20. Primary factors to consider when determining reasonable steps:
Number of LEP individuals participating in the program.
The greater the number = the higher the need
Frequency of contact with the program.
Nature and importance of the Program.
Resources available.
Accessibility of a translator for applications, etc.
Availability of materials in various languages
SHORTAGE OF RESOURCES DOES NOT ELIMINATE REQUIREMENT!!!
What are some suggestions of reasonable steps to take to ensure program access for those with limited English proficiency?
-Sharing language assistance materials and services among and between sponsors, advocacy groups, and Federal grant agencies.
-Where appropriate, training bilingual staff to act as interpreters and translators, information sharing through industry groups, telephonic and video conferencing interpretation services.
-Volunteers may be used, but should understand that information is kept confidential

21. LEP Resources www.lep.gov Information and resources “I Speak” card
Household applications in other languages

22. Customer Service is Important
Treat all participants with dignity and respect
Respond to questions in a non-threatening manner (voice tone)
Recognize that participants have varied needs and (sometimes) few resources
Recognize when a person feels they have been treated in a rude manner
Develop good listening skills

23. “How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in life you will have been all of these.”
George Washington Carver