1. Teaching and Learning Centres: Quality Strategies for Online Learning design Agnieszka Chrzaszcz (Poland) Merce Gisbert (Spain) Afsaneh Sharif (Canada) JuLY 2014

2. Quality Quality in education is a matter of accountability that governments should mandate, accreditation agencies require, the general public expects, and faculty members need to support their teaching Jung (2011) states, “the quality of e-learning is not something that can be delivered to the learner but is something that is co-developed by the learner and the provider during the teaching and learning processes”. Quality is about reliability, consistency, relevance, presence, usefulness, longevity, accessibility, and effectiveness.

3. Structure Quality of Online courses: Content/OER (Support unit, Strategies and infrastructure for openess to ensure quality) Quality of Online courses: Instructor/research (Focus on teaching strategies, and technical support. Quality of Online courses: Design (instructional designer perspective, Key elements of a quality course, course development phases and resources)

4. Questions Define quality in your context? Who are the main stakeholders? How do you ensure quality in your institutions? What are the promising practices and challenges?

5. Agnieszka Chrzaszcz AGH University of Science and Technology

6. Merce Gisbert Universitat Roviria I Virgili

7. Designing for a quality online course http://wiki.ubc.ca/Design_Quality_OnlineCourse

8. Planning

9. Design & Development

10. Production

11. Implementation

12. Evaluation

13. Questions? Agnieszka Chrzaszcz Email:agniech@agh.edu.pl Merce Gisbert, Universitat Rovira I Virgili Email: merce.gisbert@urv.cat Afsaneh Sharif, University of British Columbia Email: afsaneh.sharif@ubc.ca