1. The Role Of The Serving Team Leader

2. Serving Team Leader Why do we not work in teams?

3. What do we need in a leader for a team? Characteristics of effective team leaders Responsibilities of a team leader

4. TEAM leader T – teach E – empathize with team members A – ask questions and listen M – motivate team members by friendly persuasion S – serve team members by creating an atmosphere for them to excel

5. Meetings What do you love about meetings? What do you hate about meetings? Chairing Team Meetings C – call the meeting H – handle logistics A – arranges the agenda I – invites discussion leading to decisions and solutions R – reviews responsibilities and processes

6. How does a plane fly from Vancouver to Tokyo?

7. Card Sequencing Activity All cards must be face down on the table or floor with no one touching any card before a round begins. Between rounds you will have a maximum of 60 seconds to plan your strategy for the next round. Cards are placed face up in the referee’s hands in sequence, beginning with the 1 (ace) through to 13 (king). No one player can put two cards in sequence into the referee’s hands. For example, if a player puts in #3, that same player cannot put in #4. Cards must be placed in the referee’s hands one at a time (not in a pre-arranged pile or touching each other until they are in the referee’s hands). The referee verifies that the cards are in sequence and no player has put in more than one numbered card in sequence. If the cards are not in the right order or fall on the floor or table, they must be placed in the right order in the referee’s hands. When all the cards are in the referee’s hands in sequence, the team raises their hands and shouts “done.” The goal is to have the fastest time.

8. Warning signs a leader is in trouble with the team? 8 Pillars of Trust from David Horsager (2013) The trust edge.  Clarity  Compassion  Character  Competency  Commitment  Connection  Contribution  Consistency