Presentation on theme: "Organizational Behavior as a Way of Thinking and Acting"— Presentation transcript:
1Organizational Behavior as a Way of Thinking and Acting The Book and the course is about understanding human Behavior in public and nonprofit organizationsThis includes our individual behavior, the behavior of others, the group, the community, and society
2Organizational Behavior Emphasizes human behavior and individual values rather than organizational structures and organizational values
3Organizational Behavior Levels of Analysis Individual BehaviorGroup FunctioningOrganizational OperationsCommunity ConsiderationsSociety
4Organizational Behavior Levels of Analysis Individual BehaviorProblems with motivationFailure of employees to communicate with the publicEmployees who fail to understand the broader purpose of the organization—the mission and values of the organization and unit
5Organizational Behavior Levels of Analysis Group levelDo existing groups function effectively?Do people feel like part of a team?Do team members understand group process and have leadership skills
6Organizational Behavior Levels of Analysis Organization LevelDoes the organization have a structure to accomplish its goals?Are management systems in place (e.g. goal setting and performance appraisal).Is there a strategic plan?Are resources tracked and allocated to the areas of highest need?Is organizational communication clear, policies documented and disseminated?Is hiring and training adequate?
7Organizational Behavior Levels of Analysis Community and/or Society LevelIs the organization receiving adequate funding?Is their a relationship with key funding representatives?How does society value the work of the organization?How can it be demonstrated to the public that important work is being done by the organization?
8Aspects of Individual and Group Behavior Related to Organizations Motivating employeesBeing and effective team memberLeading and inspiring othersCommunicating effectively with others – inside and outside of the organizationMaking effective decisionsUsing power and politics constructively and ethically
9Aspects of Individual and Group Behavior Related to Organizations Creating and securing commitment to shared valuesManaging conflict productivelyUsing diversity to enhance organizational performanceHelping people become more innovative and creative
14Assumptions of Organizational Behavior Human behavior is purposeful – goal directedHuman behavior is not random – it is caused – reasons have reasonsBehavior can be changed through learningPeople should be valuedPublic service is about serving others