1. MECHANICS FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD DEALER QUALIFICATION: 1.The Dealer’s office can be easily located by the subscribers. 2.Dealer must have the necessary equipment/materials (e.g. computer, serial cable, etc.) to conduct the upgrade. 3.Dealer must have qualified personnel to perform the upgrade. 4.An antenna set-up (dish) must be present to conduct testing and activation of IRD before and after the upgrade. 5.Dealer can document subscriber’s details. 6.Dealer must have substantial “over the counter sale” of pre-paid cards. PARAMETERS FOR UPGRADE: 1.Subscriber must be active, with priority on packages under 890/690. 2.Subscriber must have the new “D3” smartcard. 3.Dealer can collect P100.00 per every IRD upgrade. EQUIPMENT/MATERIALS REQUIRED: 1.RS-232 Serial Cable (Please refer to PIN configuration below) 2.Serial Upgrade Files (ViStar_rs232_upgrade) 3.Monitoring device (Television set) 4.Computer (Desktop/ Laptop with Serial Port) 1

2. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS: 1.Connect the RS-232 serial cable to the COM 1 or COM 2 port of the PC and to the serial pot of the IRD. 2.Connect the IRD to the Audio/Video (A/V) port of the TV using RCA cable. 3.Verify the current status of the IRD; a.Check if the subscription/contract of the IRD is still active or valid (The box must have an active subscription for the later verification stage of the upgrade). b.Check the software (S/W) version of the IRD. Press “Menu>System Information>System Diagnostic”. c.Take note of the software version and converter software version (To be compared with the new software version after the upgrade is finished). 2

3. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 3

4. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 4.Copy folder “Vistar_rs232_upgrade” on your “Desktop folder” 5.Open the file folder “Vistar_rs232_upgrade” on the Desktop. 6.Open file folder “VISTAR1234”. 7.Double click the “setup.exe” to start installation of the program in your PC (Follow the procedure shown). 4

5. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 5

6. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 6

7. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 8.After installation, go to “Start>Program Files>VIStar SW Update 3.0 (8Bytes)>TRANSMITTER”. 7

8. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 9.A window will appear, press “Select File”. 10.Open folder “Vistar_rs232_upgrade” and select “pmsi26A.ts”. 8

9. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 11. The previous window will appear with the file indicated, press “Send”. 9

10. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 12. A window “File Send OK” will appear after upgrade has been finished, press “OK”. Software upgrade is complete. 13.Check if the IRD has been upgraded by verifying the software version; a.Press “Menu>System Information>System Diagnostic” (As previously done in Step 3). Software version should be 02.0113.07.26 or 02.0113.07.27, Loader version should be 0291812.07.03. b.Press “Back” once and select “Conditional Access”, Converter software version should be CAK_D2D3 1.3.1-1.0.5. 10

11. PROCEDURE FOR PC SERIAL UPGRADING OF VISTAR (2010PK) IRD STEP-BY-STEP PROCESS (continued): 11