1. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential 11 th Annual AirIT – PROPworks ® User Conference Miami, Florida April 28 th & 29 th, 2009 Hosted by Miami-Dade Aviation Department

2. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Florida’s Tropical Playground Conference Theme and Notes Presented by: Erin Bockelman, AirIT Geoff Longster, AirIT

3. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Conference Theme  Florida’s Tropical Playground –Bayside – indoor/outdoor marketplace on Biscayne Bay –The Miami Heat make their home at the AmericanAirlines Arena 2006 NBA Finals with the Dallas Mavericks at American Airlines Center caused the series to be nicknamed the American Airlines Series –Coconut Grove – home of The Barnacle Historic State Park and the CocoWalk, known for its restaurants and nightlife –Brickell Avenue - main road through the Brickell financial district and is considered to be one of the most prestigious avenue names, as it is associated with big business, wealth, and finance

4. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Conference Tracks  Business Track –Document management –AAT and CAT –Agreement Templates  Finance Track –The future of the Billing module –Financial interfaces –Activity sources: Aviation Statistics, Utilities  The South Beach Retreat –PROPworks ® demo –PROPworks ® and AODB –One on one questions and answers –Meet the sponsors

5. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Housekeeping  Half-hour breaks are at 10:15 and 2:30  Lunch at 12:00 – 1:30 –Miami-Dade Aviation Department –Red Hat –Coast 2 Coast  Evening entertainment – Cuban themed dinner and salsa dancing –5:45 meet for bus to Yuca Restaurant in the front of the hotel  Following Wednesday’s lunch –Games wrap-up –Acknowledgements

6. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Miami International Airport Tour  Miami-Dade Aviation Department has extended an invitation to tour their state-of-the-art South Terminal Facility which opened in 2008  The tour will cover airline operations and passenger processing facilities  Also planned is a visit to the J Gate Control Tower where AODB and RM software is in use controlling aircraft ground operations  Space is limited – only 15 people can be accommodated on the Tower section of the tour  Sign up at the registration desk before the end of the first break today

7. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Ocean Drive Introducing the 2009 Conference Games Presented by: Erin Bockelman, AirIT Marcus Alig, AirIT

8. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Anchor the Cruise Ship  Help us make PROPworks ® a better product for you –In the South Beach Retreat, you will find A Poster of a Cruise Ship Sticky notes Pens and Markers –The more anchors a ship has in the water, the slower it will go until it cannot move at all –The bigger the anchor, the bigger effect on the ship –What are your anchors when using PROPworks ® ? Use the sticky notes to describe what slows you down in your job Is there a confusing process or screen or a lot of clicks to get where you’re going?

9. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Who Am I?  The Who Am I? game is back –The prize: an iPod Shuffle –The goal: identify the most PROPworks ® user locations  The Theme: Architectural interiors/exteriors and Art  The Clues: PROPworks ® user information  The Rules –You’re allowed to ask each other about their locations and PROPworks ® installations –You’re not allowed to look up sites online  The winner will be the person with the most correct answers –Or randomly drawn from all entries with the correct answers

10. Copyright 2009 Air-Transport IT Services, Inc. – Proprietary and Confidential Games Wrap-Up  Games will end at 1:00 pm on Wednesday  All answer forms for Who Am I? must be handed in by 1:00 pm to be eligible for the contest  After lunch, we’ll announce the winner and provide a summary of the Anchor the Cruise Ship