2. Agenda Welcome, introduction and apologies Chief Executives Report –Annual Review Finance Report –Annual Accounts Questions and Answers

3. Frances Street Chairman

4. Refreshing our values H ealth is our passion, with patients at the heart of everything we do E xceptional care as standard A ctively supporting each other to do our jobs R esponsive, professional and innovative T rusted to deliver

5. Simon Gilby Chief Executive

6. Annual Review Consistently providing safe, high quality care and services Care Quality Commission registered all services without conditions Met or exceeded 98% of our contractual targets 1.1 million patient contacts with business growth into Cheshire and wider Merseyside

7. Annual Review Listening to our patients carers and staff 30% increase in patient feedback Openness and transparency in updating safety and performance Achievement of our quality objectives outlined in our ‘Quality Account 2012/13’

8. Annual Review 96% of patients recommending our services to family and friends Over 4160 members (Sept 13*) 81% of staff happy with the quality of work and patient care they provide Worked closely with our commissioners and partners in providing safe, high quality services *March 2013 - 3600

9. Looking forward Demand for health care is increasing Over 25% of the population are 60+ We need flexible and targeted services We need holistic and integrated approaches to care Patients and service users are partners

10. Looking forward Maintaining quality in context of a challenging economic climate Continue to secure existing core business Maximise development opportunities New and different services Building on strong partnerships

11. Foundation Trust Pre March 2011: Provider arm of an award winning PCT. (HSJ PCT 2007 Award) April 2011: Newly formed NHS Trust – as recommended by SHA, PCT Cluster and CCG Commissioners. April 2013: Well established NHS Trust – embedding integrated and partnership working across primary, acute and social care in Wirral. 2014: Monitor assessment and FT approval Our commissioners support it Our staff support it Our patients and the wider community support it

12. Steve Wilson Finance Director

13. Annual Review-Finance Achieved all of our Statutory Financial Duties for a second year Received £66m for delivering healthcare services across Wirral and beyond We delivered a surplus of £917k We invested £500k on capital and infrastructure items We delivered £2.8m of efficiency savings

14. Where does our funding come from? Trust received £66.5m for delivering healthcare services to patients Trusts total income comes from the following sources:

15. How do we spend our funding? We spent a total of £65.6m in the delivery of our services to patients The majority of our income £46.9m was spent on staff costs Total costs broken down as follows:

16. Statutory Duties Statutory DutyTargetPlanned PerformanceActual Performance Break Even DutyBreak-even£900k Surplus£917k Surplus Capital Cost Absorption Rate3.5%0% Capital Resource Limit£500k or less£500k External Financing Limit£3,875k £2,825k

17. Our Financial Future Contract Income growth of 8.5% in 2013/14 Deliver £3.3m or 4.7% costs savings in 2013/14 through cost improvement plans To achieve a further 17% saving of total costs by 2017/18 Continue to respond to changes in the NHS commissioning landscape Continue to respond to the increasingly competitive market through the Any Qualified Provider (AQP) contracts

18. Cost Improvement Challenge The NHS nationally needs to make efficiencies We all have to play our part It’s a big part of our business plan Cost improvement isn't just about saving money It's about being flexible, creating new learning opportunities, being responsive and working smarter We must ensure quality of care is not compromised in delivered savings and efficiencies

19. Questions & Answers