1. Doing Business with Croatia Antonio Garcia Economic and Commercial Attaché Zagreb December, 2011

2. 2 Where is Croatia?

3. 3 Economic situation in Croatia Population 4,418 million people GDP 10 349 € per capita (2010) Import per capita, 2010 - 3 418 € Export per capita, 2010 - 2 011 € Number of households 1 477 377 Growth rates (%) - 2009: -6,0 % - 2010: -1,2 % Average: - net wage HRK 5 514 / month ( ~ € 745) - gross wage HRK 7 910 / month ( ~ € 1061)

4. 4 Economic situation in Croatia GDP growth: 2006 +4,9% 2007 +5,1% 2008 +2,2% 2009 -6,0%- CRISIS ! 2010 -1,2% Unemployment 201014,9 % September 2011 16,8 %

5. Economic situation in Croatia Inflation 2011 2,6% Gross external debt, mln EUR, 2008 - 39 950,21 2009 - 44 606,51 2010 - 45 768,5 For more information please visit Croatian Bureau for Statistics www.dzs.hrwww.dzs.hr 5

6. Do’s and Don’ts Do never take or mention Croatia as an “ex- Communist block” country. Be also careful with the denomination “Balkan country” or “ex-Yugoslav republic” How to treat/talk/negotiate with the Croats Settlement : a good lawyer is the key. 6

7. Business routine Languages Working hours Business meals Topics 7

8. What can our office do for you ? Help in establishing personal contacts (especially important in starting business). Overbridge initial language problems (telephone contacts, etc.) Prepare and schedule individual meeting programs. Select the right purchasers to be invited to Flanders (if you decide to do so). Co-organize your participation in Fairs. Collect custom-made information. Market Studies on Croatia – free of charge at FIT. 8

9. Contact details Embassy of Belgium-Commercial Section Pantovcak 125 B1 10000 Zagreb Croatia Phone: +385 1 4577 444 Fax: +385 1 4577 445 E-mail: office@beltrade-croatia.comoffice@beltrade-croatia.com www.beltrade-croatia.com