1. Think Pharmacy Sue Sharpe CEO PSNC

2. Outline of Talk The Vision for the future community pharmacy The four domains for pharmacy services  Medicines Optimisation  Public Health  Minor Ailments  Supporting Independence The challenges

3. Our Vision The community pharmacy service will offer support to our communities, helping people to optimise use of medicines to support their health and care for acute and long-term conditions, and providing individualised information, advice and assistance to support the public’s health and healthy living.

4. The Third Pillar

5. The Third Pillar – reducing unnecessary GP appointments for minor ailments

6. The Third Pillar - helping care for patients with LTCs + supporting independence

7. The Third Pillar - preventing avoidable disease; promoting healthy lifestyles

8. NHS Community Pharmacy Services 2011-12  c900m items dispensed  Cost of medicines c£8bn  2.5m MURs  Ave pharmacy dispensed 6,700 items per month  NHS income typically 85-95% total turnover

9. National and local commissioning National contract includes dispensing, MURs, NMS and at present public health campaigns Local supplementary services can meet specific targets to reduce costs for CCGs Strong record of public health service provision by pharmacies

10. The Four Domains Medicines optimisation Public Health Minor ailments Supporting independent living

11. Medicines Optimisation Local services to supplement MURs and NMS Domiciliary MURs Croydon

12. Medicines Optimisation Local services in Greater Manchester: improving inhaler technique Outcomes: reduced spend – lower prescribing of blue inhalers; lower need for additional therapy; synchronising Rxs – lower waste + Improved patient outcomes – use of ACT + CAT assessments

13. Medicines Optimisation Respiratory MUR project in South Central (206 pharmacies) 40% of people with asthma showed better asthma control 55% of COPD patients showed an improvement in symptom management Analysis of data on emergency asthma and COPD admissions showed a positive association between the introduction of the project and changes in emergency hospital admissions

14. Public Health – Pharmacy services Services for drug misusers: supervised self- administration; Needle + Syringe Programmes Sexual Health services: EHC; contraception; safe sex advice Alcohol, obesity, healthy lifestyles advice Smoking cessation Vaccination and screening e.g NHS Health Check

15. Minor ailments Working to reduce unnecessary use of GP and A+E services. Potential savings to the NHS – estimates 3 year projections – shift from A+E, Walk-in centres + GP surgeries Shift 20%35%50% Saving£83m£210m£321m

16. Minor ailments CCG Rotherham figures – estimated Population Consultations Minor Ailments MA alone 24,8001400000252000227000 Top 5 Minor ailmentsAnnual consultations Back pain8.4m Dermatitis6.8m Heartburn/ indigestion6.8m Nasal Congestion5.3m Constipation4.3m

17. Supporting Independence Working to support independent living: Home delivery of medicines Monitored dose dispensing systems Falls risk screening and advice Supply of aids Identifying emerging problems

18. The Principal Challenges Establishing partnership working with GPs and local authorities Identifying where pharmacies can help manage workload and costs Ensuring agreement on effective and relevant communication Outcomes- based service commissioning – monitoring outcomes and impact