1. IP Videoconferencing Service Providers (U.S.): A Competitive Benchmarking Report Integrated Services Will Rule the Roost in an Embryonic Market “Internet Protocol (IP)-based videoconferencing is emerging as a powerful business collaboration tool offering significant opportunities for service providers and cost savings to enterprises.” Conferencing & Collaborative Communications Group Analyst Team Frost & Sullivan

2. Service providers are trying to move from simply selling bandwidth to providing value-added services that are more customer-centric Slow but gradual migration from circuit switched networks to IP Increased ease of use through web-based access and management Arrival of on-demand reservationless videoconferencing Dramatic improvements in technology at lower prices Emergence of Full service Providers Industry Trends

3. An objective assessment of the competitive offerings in the market so that service providers can position their service offerings effectively. In-depth Pricing Analysis by service provider Detailed Features Analysis by service provider Service providers’ primary IP strategies Current competitive structure and market position Key Features

4. Coverage: The United States Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans What We Offer

5. Current Market Participants Find out how you compare to the competition Understand the service details and pricing strategies of competitors owning the tools to better assess your own offerings in the market and plan for service enhancements as well refined pricing models Determine and exploit new market share opportunities New Entrants Analyze challenges associated with the industry Determine feature sets and pricing models Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of videoconferencing service providers Determine which participants will outperform the competition Assess attractiveness of investing in this market Who Will Benefit?

6. In-depth Pricing Analysis by service provider Detailed Features Analysis by service provider Service providers’ primary IP strategies Current competitive structure and market position What’s Included

7. AT&T Corp. Genesys Conferencing/ Genesys S.A. Global Crossing Ltd. IVCi Sprint Communications Co., L.P. V-SPAN, Inc. Wire One Technologies, Inc. WorldCom, Inc. Key Market Participants

8. Call toll free 877 G O F ROST (877.463.7876) Fax toll free 888.690.3329 Email myfrost@frost.com Visit www.frost.com For More Information