Presentation on theme: "Polytechnic Summit 2013. Master of Science in Construction Management Operations Management- MGMT820 ▪ Hybrid Course ▪ Only on-line offering in the."— Presentation transcript:
Master of Science in Construction Management Operations Management- MGMT820 ▪ Hybrid Course ▪ Only on-line offering in the program Three Cohorts taught to date
Course Components Homework Tests Weekly Discussions Book Review Final Team Project
Observations Each Cohort seemed to have its’ own personality Many years of work experience No work experience Most students don’t seem to see themselves as on a management track
Discussions, Tips, Comportment Discussion instructions asked that responses be from the point of view of they as managers Discussions began- “Management needs to….” or “I don’t understand why management doesn’t……..” Tips and tricks section for extra credit- some cohorts did not use or did not help one another Overt rejection of the on-line learning concept versus in class experience
Comportment and Communications Unprofessional conduct, attitudes, and communication ▪ Discussions aren’t tweets Unexpected amount of complaints regarding difficulty of course Lack of respect and self discipline in completing assignments Lack of maturity Possible cheating
Learning Style Most students from an experiential learning background Industry is primarily visual and tactile We are asking that they work on more abstract ideas If they see it they can deal with it, if they touch it they can duplicate or improve on it.
Learning Style The closer a discussion problem approached a physical or visual issue, the better students performed The more abstract and virtual the problem became, the more difficulty they had identifying and addressing the core issue and offering appropriate solutions
What is required to increase the chance of student success and elevate thinking? One cannot assume that students, young or old, understand the different and additional demands of on-line learning. Far more energy is wasted by instructors dealing with student on- line “drama” than they would in a classroom environment.
What is required to increase the chance of student success and elevate thinking? Instructors and program administrators need to understand the potential pitfalls and employ actions at the outset to set a level of expectation and context to fully realize on the promise of virtual learning.
What is required to increase the chance of student success and elevate thinking? Minimum amount of field/work experience is a must Need to understand that in a virtual course they must take the initiative Create a tutorial for successful on-line learning ▪ Communications etiquette ▪ Preferred and appropriate communications ▪ Sample discussion responses
What is required to increase the chance of student success and elevate thinking? Improve discussions ▪ More synchronous ▪ Become more collaborative and find opportunities to “teach” each other based on relevant experiences ▪ Practice the opportunity to communicate professionally ▪ Encourage the option to disagree respectfully with a point of view
What is required to increase the chance of student success and elevate thinking? Fill in the blanks ▪ The course doesn’t cover every aspect of operations or issues to encountered as a manager ▪ Ask the industry expert-required each week from at least one student
What is required to increase the chance of student success and elevate thinking? Team up ▪ Construction is a team game, use each others strengths. ▪ Be a leader -help those not getting it ▪ Manage time and resources better for final project ▪ Look for and practice opportunities to add value
Summary Operations management is at the heart of running a successful business. As on-line Master degree aspirants, students must be prepared experientially, have appropriate quantitative and communications skills, be mature, self-starting, and willing to work with others. The institute and instructors must provide the environment to help students understand the context of management and hold students responsible for the rigor they will encounter in industry.