1. NS1000 V3.0 - Remote worker features -
Rev Aug., 2013

2. Table of Contents
1. Overview
2. Features
3. How to program 2

3. Chapter 1
Overview 3

4. Features and Benefits >>
1. Overview
Solution
Use remote worker features for effective and productive work on the road.
Features and Benefits >>
* Features New for V3
One Numbered Extension*
Both of paired phones ring simultaneously.
Call can be switched between paired phones by simple operation.
Follow-me (CA integrate with public telephone number)*
CA can work with Remote worker’s phone.
External call or Internal call can be made through CA.
Easy Remote Extension Installation with Built In Media Relay GW*
Remote worker can use their IP desk Phone to anywhere by connecting to the internet.
Enhance Transfer from Outside Destination*
Mobile phone user out from office can transfer call to any location.
Remote worker’s phone can ring as Extension
Up to 4 outside phone number can be assigned as members of an Incoming Call Distribution (ICD) Group.
Parallel Ringing at Office desk phone and Remote worker’s phone
When an unanswered call is forwarded to an outside, such as a cellular phone, the forwarding extension
will continue ringing until the forwarded call is answered at either phone.
Remote worker can call through NS as Extension
Registered cellular phone is automatically recognized as PBX extension when calling through DISA.

5. Chapter 2
Features 5

6. 2. Features 2-1 One Numbered Extension
Any combinations of wired phones or combination of wired phone and Media5 Softphone/other softphone can be used with same extension number in a pair.
ITSP
Internet
Cellular NW
Both of paired phones ring
simultaneously.
VPN
VPN
One touch transfer between paired phones by feature dial or pressing FF key (*1)
(Media5-Phone)
Virtual Extn.100
(Sub Extn.101)
NS1000
Same number can be sent as caller id when outgoing call from either paired phone.
SMDR data is shown as main extension number when either paired phone handles calls.
While one of the paired extensions is busy status, the extension for one number cannot be called and the originator has busy tone. And also DSS key for one number shows busy at the time.
Message waiting lamp can be controlled to both paired phones.
Main Extn.200
Virtual Extn.200
(Sub Extn.201)
Main Extn.100
<Wired/Softphone combination>
<Wired/Wired combination>
(*1) The function code is `*41+NNN` (NNN: Pared Extension #), Need to set up this to FF-Key for
One touch Operation

7. 2-1. One Numbered Extension
The following table shows availability of the feature with combination of type of terminals.
Sub terminal
IP-PT/UT series
DPT/APT
SIP DECT
3rd Party SIP-SLT
Soft-phone
Legacy PS
SLT
IP-PT/UT
series OK
SIP based
DECT NA
3rd Party
SIP-SLT
Main terminal
Note: Wireless terminal could not work as main terminal.
Wired Extension and Legacy PS can be paired by Wireless XDP feature.

8. 2. Features 2-1 One Numbered Extension Extension Database
COS setting and other extension setting of main extension are shared with sub extension.
Status control and DSS key
While one of the paired extensions is busy status, the extension for one number cannot be called
and the originator will hear busy tone. (in case of C.Waiting OFF)
  DSS key that has main extension number shows busy status when either main extension or sub
extension has in busy status.
 CLIP
CLIP data of main extension is adopted when sub extension makes an outgoing call,
when internal call from sub extension, the main extension number and extension name is shown
on the destination of LCD. 
SMDR
SMDR data is shown as main extension number when either paired phone handles calls.
 Message waiting Lamp
Message waiting lamp can be controlled to both paired phones.
 Mailbox
Mailbox for main extension is shared with sub extension while pairing.

9. 2. Features 2-1 One Numbered Extension Call log Wireless XDP
  Call log data is combined between paired extensions and user can use combined data as call log.
Note:
UT series SIP phone and other type of SIP phone, which includes softphone, cannot be used
the data because they have call log data in themselves locally.
Wireless XDP
Main extension and sub extension of this feature cannot be assigned as main extension of
wireless XDP.
 Other conditions
Basically, other conditions related between main extension and sub extension obeys conditions
of wireless XDP feature.

10. 2. Features 2-2 Follow-me (CA integrate with public telephone number)
CA can work with mobile phone or home phone. Outgoing call or internal call can be
made by using CA from outside. Mobile/Home phone caller can make call to outside party without own call charge. It is charged to PBX. This feature only works with CA Pro.
Outside party 4)
Carrier 3) 2)
Router
VPN
Mobile phone,
home phone
<Drop-Down List>
Router
PC (CA)
Phone (Office): 8012
Phone (Mobile):
Phone (Home):
Custom Phone Number 1)
[Operation scenario] (Case of mobile phone)
1)Input dial number for Outside party, and select “phone (Mobile)” as user device.
2)PBX make call to mobile phone and user receives the call with the mobile phone.
3)PBX make call to outside party.
4)Onece Outside party answers, conversation is established between mobile phone and outside party.
Note: LCOT is not available for follow-me feature.

11. 2. Features
2-3 Easy Remote Extension Installation with Built In Media Relay GW
Media Relay GW provide remote worker environment with easy installation.
By the function, just install extension without any extra setting at remote site.
Office
Remote Location - A
Remote Location - B
Internet
Media
Relay GW
This function will be available for KX-NT500 series, KX-UT series SIP phone and 3rd Party SIP phone
Note:
P2P function does not work on this environment, need DSP power resource
NT54x series needs firmware update for the feature. (Version or later)
3rd Party SIP Phone must support Blank UDP transmit capability, such as Media5, Bria.
<Procedure>
1) Set Router Configuration
- Set Port forwarding (SIP/PTAP/MGCP/RTP)
2) Setup NS1000 by Web-MC
- Set Media relay feature: Enable
- Set Global IP address of router (etc…)
3) Set IP Phone - IP Phone registration into NS Configure Office router’s IP address and PTAP port that are opened at router in IP phone.
4) Plug the phone into the network at remote site

12. Built-in Media Relay GW
2. Features
2-3 Easy Remote Extension Installation with Built In Media Relay GW
Comparison with external SBC
External SBC
Internet
Router
WAN
LAN
Comparison List (Meia5 501eSBC example)
Built-in Media Relay GW
External SBC
(Media5 501eSBC series)
Available Terminal
KX-NT5xx, KX-UT series, Standard SIP phone
KX-UT series, Standard SIP phone
Equipment Requirement
No additional equipment
Router, SBC
Compatibility for Encryption
(Signaling) No
Yes (TLS)
Security Gateway function
(dividing the network into LAN and WAN)
Yes

13. 2. Features
2-3 Easy Remote Extension Installation with Built In Media Relay GW
Item
Summary
Max phone number
No limitation (Depend on NS1000 DSP resources)
Note:
P2P communication cannot be used under this remote connection,
so that it needs to take care of DSP resource for the feature.
Encryption
No encryption for signaling (SIP/PTAP/MGCP) and media (RTP).
TR069(CWMP) for UT phone is available with https.
Number of https session is Up to 20 for each unit.
If user wants secure communication, using VPN connection is
recommended instead of this remote connection.
V3 also supports built-in VPN router function.
Please see “4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx” for detail.
Since PBX system does not know actual IP address that is assigned local phones, so that peer to peer connection of media (RTP) cannot be established even telephones are installed in same network on remote site.

14. 2. Features 2-4 Enhance Call Transfer to Outside Destination feature
Mobile phone user can transfer a call via NS1000 to any location such as outside user
or other PBX via TIE line.
It is currently limited to transfer within own PBX only.
Call to Ext101
(2) B
Ext201
NS1000
PSTN
PSTN
Other PBX
(3)
DISA
DISA
(4)
PSTN
(1) C A
The call from “outside” is reached
to “A” via NS1000 is transferred to
“any location”.
Transfer, Fwd, etc
Ext102
Ext101
(1)　From Mobile (A) to Extension （Ext102） (Already supported）
(2)　From Mobile (A) to PSTN (B) (Supported at this version)
(3)　From Mobile (A) to Extension （Ext201） via TIE (Supported at this version)
(4) From Mobile (A) to PSTN (C) via TIE (Supported at this version)
Note: Held call can be retrieved by dial # before answering the transferred call on destination

15. Chapter 3
How to program 15

16. 3. How to program One Numbered Extension
Pairing Setting by WEB-Maintenance Console
Set up pair extension number to “Wireless XDP/Shared Extension” field.
The operation is same as S-XDP setup.

17. 3. How to program One Numbered Extension
Pairing Setting by Feature Number dialing
Main Ext
Sub Ext
Set/Cancel operation is available with Sub-Extension.
The operation is same as S-XDP setup.
Note: COS setting for Main Extension must be “Allow” (default).

18. 3. How to program
Follow-me (CA integrate with public telephone number)
Mobile/Home phone number registration.
Phone numbers for Mobile/Home are setup on CA Contact information.

19. 3. How to program
Follow-me (CA integrate with public telephone number)
How to make call to Outside Party from Mobile Phone.
1.Select “Phone (Mobile)”
2.Enter number for Outside party
3.Make call
Note:
-Once the Mobile Phone receives call from CA, CA become idle.
Since then, CA could not handle the call.
Therefore disconnect operation must be done with Mobile Phone, not CA.
-“Transfer to CO” setting of COS must be enable (Default).

20. 3. How to program
Follow-me (CA integrate with public telephone number)
How to make call to Outside Party from Temporary Use Phone.
2.Enter “Temporary Phone number”
1.Select “Custom Phone Number”
3.Enter number for Outside party
4.Make call

21. 3. How to program
Easy Remote Extension Installation -System Configuration-
1. Diagram of system configuration example with External Router
Head office
Remote office
DSP#1-1:
DSP#1-2:
DSP#2-1:
DSP#2-2:
LAN: /24(Static)
WAN: /29
Router1
NS1000
Internet
LAN:
Netmask:
GW:
WAN: Global IP address
provided by ISP
Router2
<Port forward setting>
RTP
SIP
CWMP(HTTP)
CWMP(HTTPs)
SIP MLT DATA(HTTP)
SIP MLT DATA(HTTPs)
NTP
MGCP
PTAP
LAN: /24(DHCP)
UT Phone
3rd party SIP
NT 54X/55X

22. 3. How to program Easy Remote Extension Installation -Router settings-
2. Setup near end NAT router (Router1) Configure IP Port forwarding on near end NAT router for the following protocols
to allow receiving certain IP packets from phones placed on remote location.
2.1 Common setting : RTP
Protocol
Range of port number
Destination
Description
RTP
(UDP)
Send RTP to DSP#1-1
(UDP)
Send RTP to DSP#1-2
(UDP)
Send RTP to DSP#2-1
(UDP)
Send RTP to DSP#2-2
*They are same configuration as port forward for SIP-Trunk .

23. 3. How to program Easy Remote Extension Installation -Router settings-
2.2 For UT Phone : SIP / TR069 / NTP and 3rd party SIP phones : SIP
Protocol
Range of port number
Destination
Description
SIP
15060(UDP) 5060(UDP)*
Send SIP to PBX LAN
(PBX LAN IP Address)
CWMP(HTTP)
7547(TCP)
Send CWMP to PBX LAN
CWMP(HTTPS)
37547(TCP)
SIP-MLT Data
Download (HTTP)
7580(TCP)
Send Data to PBX LAN
Download (HTTPS)
37580(TCP)
NTP
123(UDP)
Send NTP to PBX LAN
*SIP protocol needs port number conversion to 5060 from

24. 3. How to program Easy Remote Extension Installation -Router settings-
2.3 For NT500 Phone : MGCP / PTAP
Protocol
Range of port number
Destination
Description
MGCP
2727(UDP)
Send MGCP to PBX LAN
(PBX LAN IP Address)
PTAP
9300(UDP)
Send PTAP to PBX LAN

25. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
3. Setup NS1000
3.1 Setup for UT Phone and 3rd Party Phone
<IP Port Number settings >
　The following parameters are used for this example.
<- Default value
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] --> [Site Property] -->Main

26. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
Configure Start RTP port number for NAT. ( common setting with SIP-Trunk )
<- Default value
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot]
--> [V-SIPGW16] -->[Card Property]-->[Common settings]

27. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
Configure IP port number setting for Remote SIP Extension.
<- Set up WAN address on Router1
<- Default value
Click on [Media relay*] --> Edit the each parameters --> Click on [Apply], and [OK]
* New tab for Media relay GW feature

28. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
<- Default value
Note: Perform System Reset for changes to take effect.

29. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
The following parameter must be blank in this example.
“NAT-External IP address” is applied for each blank parameter.
In case WAN address is different by protocol, these filed is available.
<- Must be blank

30. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
<Terminal Registration >
Register UT Phone to Virtual UT-EXT card in Head office Network.
Register 3rd party SIP Phone to Virtual SIP-EXT card in Head office Network.

31. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
<Remote setting for UT Phone port >
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot]
-->[Virtual]-->[V-UTEXT32]--> [Port Property]
Select [Remote (MRG)] in the [Phone Location] column for UT Phone that will be used at a remote site.
Select [HTTPs] in the [Protocol for Remote SIP-MLT] column.
Click on [Apply], and [OK].

32. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
Reboot the UT Phone by power reset or RESET command with the Phone manually.
Please wait until UT-SIP Phone is received the Remote Extension configuration.
The UT-SIP Phone will download the Remote Configuration parameters.
The UT-SIP Phone will be shown on display as following message

33. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
<Remote setting for 3rd party SIP phone port >
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot]
-->[Virtual]-->[V-SIPEXT32]--> [Port Property]
Select [Remote (MRG)] in the [Phone Location] column for SIP Phone that will be used at a remote site.
Click on [Apply], and [OK].

34. 3. How to program
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
<Terminal connection in Remote Office >
For UT Phone
Change network setting on local menu to DHCP from Static mode in this example.
And connect to Remote Office network.
For NT Phone
Change SIP server domain address to (Router 1:WAN) on local program menu.
And connect Remote Office network.
Router1
WAN: /29
NS1000
Internet
LAN:
Netmask:
GW:
WAN: Global IP address
provided by ISP
Router2
Static mode ->DHCP mode
LAN: /24(DHCP)
UT Phone
3rd party SIP
NT 54X/55X

35. 3. How to program Easy Remote Extension Installation -UT Phone-
2.2 UT Phone remote extension setting without pre-registration.
Without pre-registration in Head office, UT Phone is available as remote extension with specified configuration file.
The procedure is basically same as remote extension feature with SBC.
Please refer to following document for details.
SE Support site->Reference Sheet (
Media5 Mediatrix501 (Setup_Guide_for_Media5_SBC_and_NS1000_Ver2_(LAN_Scenario)_Ver1_2.pdf)
5.2 Procedure for Method 2 with KX-UT Series SIP Phones.
Router1
NS1000
Internet
LAN:
Netmask:
GW:
WAN: Global IP address
provided by ISP
Router2
Configuration file
LAN: /24(DHCP)
UT Phone

36. 3. How to program Easy Remote Extension Installation -NT Phone-
2.3 Setup for NT Phone
<IP Port Number settings >
　　The following parameters are used for this example.
<- Default value
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot]
-->[V-IPEXT32] --> [Card Property] -->Common setting

37. 3. How to program Easy Remote Extension Installation -NT Phone-
Configure IP port number setting for Remote IP Extension.
<- Enter WAN address in Router1
<- Default value
Click on [Media relay*] --> Edit the each parameters --> Click on [Apply], and [OK]
* New tab for Media relay GW feature

38. 3. How to program Easy Remote Extension Installation -NT Phone-
<Terminal Registration >
Register NT Phone to Virtual IP-EXT card in Head office network.

39. 3. How to program Easy Remote Extension Installation -NT Phone -
<Remote setting for NT Phone port >
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot]
-->[V-IPEXT32] --> [Port Property] -->Remote Place
Select [Remote (MRG)] in the [Phone Location] column for NT Phone that will be used at a remote site.
Click on [Apply], and [OK].

40. 3. How to program Easy Remote Extension Installation -NT Phone-
<Terminal connection in Remote Office>
-Change network setting on NT phone to DHCP from Static mode in this example.
Change PBX address to (Router 1 WAN) in local program menu.
And connect Remote Office network.
LAN: /24(Static)
WAN: /29
Router1
NS1000
Internet
LAN:
Netmask:
GW:
WAN: Global IP address
provided by ISP
Router2
Static mode ->DHCP mode
LAN: /24(DHCP)
UT Phone
3rd party SIP
NT 54X/55X

41. 3. How to program Easy Remote Extension Installation -NT Phone-
2.4 NT Phone remote extension setting without pre-registration.
Without pre-registration in Head office, NT Phone is available
as remote extension with the following procedure.
Enter WAN address on terminal local menu.
Register NT Phone with Web-MC.
2.Registration
LAN: /24(Static)
WAN: /29
Router1
NS1000
Internet
LAN:
Netmask:
GW:
WAN: Global IP address
provided by ISP
Router2
1.Enter WAN address on local menu.
LAN: /24(DHCP)
NT 54X/55X

42. 3. How to program Easy Remote Extension Installation -Built in Router-
2.4 Media Relay GW with Built in Router
-Even if use Built in Router, the configuration for remote extension is basically
same as in case of external router.
-Please see “4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx”
for Router functions.
<Port forward setting>
RTP,SIP,MGCP,CWMP ……
NS1000
WAN: /29
LAN:
Netmask:
GW:
Router1
Internet
LAN: /24(Static)
WAN: Global IP address
provided by ISP
Router2
Static mode ->DHCP mode
LAN: /24(DHCP)
UT Phone
3rd party SIP
NT 54X/55X

43. END

44. Appendix

45. Appendix Easy Remote Extension Installation with Terminal redundancy
Refer to the following document.
(Reference)NS1000 V3.0 Terminal_redunduncy_for_MRG_XXXX.pptx 45

46. Modification
　2 NS1000 V3.0 Remote worker features_Rev1.0_06Aug2013.pptx
- 1st release 46