1. GSA Fleet Acquisition Process Gina Jordan and Kevin Gibson

2. GSA Fleet Mission To provide safe, reliable, low cost vehicle solutions assisting our customers to effectively and efficiently meet their mission requirements The RIGHT VEHICLE. At the RIGHT PRICE. With GREAT SERVICE.

3. The RIGHT VEHICLE At the RIGHT PRICE With GREAT SERVICE!

4. We Want To Be Your Preferred Provider…Your Provider of Choice.

5. Dear Office of Motor Vehicle Management, Overall the consolidation of USCP vehicles has been a success. Through this endeavor we have managed to extremely reduce our fleet lifecycle age and green our fleet in line with federal regulations. Highlights from the consolidation have brought streamlined GSA tag implementation, fuel card program and advantages to the Department through the STR program. The availability for GSA to be able to facilitate USCP on last minute request of vehicles to support our mission has been outstanding and seamless. The FSR assigned to our Department has been very knowledgeable and willing to support our needs and requirements. The only downsides if you will are the small fee’s identified in billing that were not briefed prior to the consolidation agreement. We have since worked out those identified cost accordingly. You and your staff have done a great job working with the USCP and we look forward to continued success. Regards, Marcelino J. Santos UNITED STATES CAPITOL POLICE

6. How many of you currently communicate with FSRs about ordering vehicles?

7. GSA Central Office Ideal Acquisition Channels of Communication GSA Regions GSA Fleet Service Reps Customer Bureaus/Commands Agency Head Quarters Local Customers

8. GSA Central Office Reality: Acquisition WEBS of Communication GSA Regions GSA Fleet Service Reps Customer Bureaus/Commands Agency Head Quarters Local Customers

9. How can we make the process easier and less confusing for YOU?

10. Customer Acquisition Module (CAM) Phase I (FY12) FSR selects vehicles for replacement in GSA’s internal ordering system and sends to Drive Thru Local customer reviews in Drive Thru and sends selected vehicles to FSR to place

11. Customer Vehicle Selection Screen Phase I Customer Clicks HERE to send selection to FSR

12. Customer Acquisition Module (CAM) Phase II An Extended Federal Fleet Ordering Module for Leasing Customers

13. CAM Phase II – Help is on the way Automates ENTIRE ordering process by providing Agency HQ Fleet Manager the ability to approve and reject vehicle selections online via Drive Thru!! Adds “Low GHG ” as vehicle replacement type in dropdown menu on the replacement sheet Makes Rate Bulletin, agency policies, Green vehicle options & agency funding summaries accessible to view in a tab in Drive Thru.

14. CAM Phase II Order Review Process Step 1: FSR, customer apply agency policy, select replacement vehicle in DriveThru and click “Send to Mid-level Fleet Manager.” Step 3: HQ FM receives e-mail that he/she has replacement vehicles to review in DriveThru. Summary Tab in DriveThru helps HQ FM track replacements by SIN, quantity AND incremental costs!! Step 5: FSR creates orders for manufacturer. Step 2: Mid-level FM* receives email he/she has vehicles to review in DriveThru. HQ FM Approves? Yes! No, I suggest... Mid Level FM Approves? No, I suggest... Yes!

15. Do Not Replace Same/Like SIN LOW GHG SUV/Truck NEW Replacement Type Options !! LOW GHG Sedan

16. New Tabs! AFV Legislation and FY 13 AFV Vehicle options!! Agency Specific Guidance! FY 13 Rates!! * FY 13 AFV Info & Vehs*Agency Guidance* FY 13 RatesAgy HQ Summary Summary tab with Incremental and Vehicle Qty by SIN

18. OLD Repl Type NEW Repl Type SIN FUEL LOW FNE Projected Customer POC POC GHG ? Incremental POC Email Telephone 9C GAS N $0.00 Gary Lee gary.lee@va.gov 703-450-3321 Arlington, VA gary.lee@va.gov FNE Field allows HQ to approve Functional Needs Exemptions on the spot! Edit Vehicle SIN/Type Select Vehicle Fleet Mgr clicks HERE to edit Return to Cust. Fleet Mgr clicks HERE to return tag to Customer to reselect veh type/sin Headquarters Fleet Manager Review

19. HQ Agency Summary Sheet Category SINFuel Agency Headquarter Summary Sheet CategorySIN Fuel Type Qty Estimated AFV Cost Per Vehicle* Estimated Total AFV Cost per SIN Low- GHG (Y/N) ESTIMATED FY 13 YTD SUMMARY Vehicles approved by HQ YTD: 205 Total AFV Funds projected to Generate in FY 13: $645,823.98 Total AFV Funds used in FY13 YTD: $281,000 Sedan 4x2 Light Truck 8C 9H 99 GAS E85 GAS 21 5 4 $0.00 $0.00 Y $9,582.88 $47,914.40 Y $0.00 $0.00 N *Approximation based on low-bid or most commonly ordered vehicle in that Standard Item Number *Agency HQ Summary Sheet Fleet Managers click HERE to access this page

20. Summary Tab ESTIMATED FY 13 YTD SUMMARY Vehicles approved by HQs YTD:205 Total AFV funds projected to generate:$645,824 Total AFV funds estimated used:$281,000

21. How do you prepare for FY 13? Talk with your local fleet managers/customers Establish acquisition goals, guidance Meet with your GSA POCs Think about your surcharge/AFV plans Review your list of projected eligibles Fill out your customer questionnaire

22. Customer Questionnaire Agency Representation (name, email, phone) 1. Q – Who is completing this document on behalf of the agency? 2. Q – Who will be your agency’s point of contact for vehicle acquisition related questions? Who is responsible for approving/requesting new BOACs? 3. Q - Who should be contacted to approve any additional vehicle requests and vehicle upgrades? 4. Q – Who will be the mid-level reviewer(s) in CAM (when applicable)? Briefly describe your agency’s review structure. 5. Q – Do you have any old business from last year or questions you would like to address?

23. Customer Questionnaire Acquisition Guidance 6. Q - Are the local offices within your agency authorized to make vehicle decisions regarding replacement types, additional vehicles and upgrades? If not, please advise. 7. Q - What is your agency’s policy/regulation regarding vehicle standards/acquisitions? Please attach memos or specific policy (if applicable). 8. Q – What size sedan and SUVs are allowed/preferred and in what instance? Are there any sized vehicles that are never allowed (e.g., class III/IV or midsize etc.)? 9. Q - What is your agency’s policy regarding SUVs/upsizing? (Be specific regarding policy) 10. Q - Does you agency have a process for obtaining waivers, exceptions or approval? 11. Q - Does your agency have a formal policy regarding vehicle options and if so what is it? Options add to the GSA monthly lease rate. 12. Q - Does your agency have vehicle color requirements and if so what are they? What components of the vehicle do they encompass?

24. Customer Questionnaire Alternative Fuel Guidance 13. Q - Last year you spent $XX dollars in AFV funds. In FY 12 your surcharge was $1XX dollars per vehicle per month. Based on your current inventory of XXX vehicles, If you keep your surcharge the same for FY12, you will generate $XX dollars. Would you like to keep your surcharge the same or increase/decrease for FY 2013? 14. Q - Does your agency have a plan to increase the number of Hybrids/Electric Vehicles in its Fleet? How do you plan on doing this and where do you plan on placing these? 15. Q. What is the process for customer’s to obtain higher cost vehicles with incremental charges. When and where are these allowed? 16. How does a customer obtain an approved waiver? Are there instances where waivers are always issued (e.g., Law Enforcement, OIG, etc.)? If so, please attach copies or confirmation that waivers for particular BOACs, bureaus or types of missions are always approved.

25. Customer Questionnaire Fleet Rightsizing 17. Q - Does your agency have plans to turn in GSA leased vehicles within the next year or beyond? If so how many, what types and where? Please share projections and time frames. Consider the milestones included in the VAM submission. 18. Q – Do you have any agency-owned/commercially leased assets that you would like to consider converting to GSA? If so, what type of vehicles and how many? 19. Q - Does your agency have additional vehicle requests for FY12? Should all requests go through headquarters and/or would you like to view these requests on an individual basis? 20. Q - Do you use vehicle monitoring devices or would you like to? Are there products or services you would like to learn more about? Please email fleetsolutions@gsa.gov for more information.fleetsolutions@gsa.gov

26. Questions/Comments?