1. Vacancies and the impact on service delivery Social development sector February 2012

2. 2 Reputation promise/mission The Auditor-General of South Africa has a constitutional mandate and, as the Supreme Audit Institution (SAI) of South Africa, it exists to strengthen our country’s democracy by enabling oversight, accountability and governance in the public sector through auditing, thereby building public confidence.

3. 3 Overall vacancies

4. 4 Social development sector Vacancies per province

5. 5 Social development sector Vacancies per programme

6. 6 Social development sector Vacancy analysis for programme 1

7. 7 Social development sector Vacancies per critical occupation

8. 8 Social development sector Critical occupation vacancies per province

9. 9 Social development sector Vacancies and the impact on service delivery There is sufficient social service professionals available to communities in the provinces as most of the provinces have a vacancy rate of more than 10% in the social service programmes within the departments.

10. 10 Social development sector Other factors impacting on service delivery Departments don’t have proper measures in place to monitor NPO’s regarding expenditure incurred and progress made on service delivery Departments don’t have proper measures in place to monitor the actual service delivery of NPO’s regarding care and service to older persons, child care and protection services as well as have a community based for HIV/AIDS Inadequate office space Financial constrains to implement organisational structures.