1. Jim Strom, Manchester Metropolitan University, UK George Neisser, University of Manchester, UK Re-engineering the Desktop: Taking the Knowledge-base to the User to Support Education and City Communities

2. IP-based Conferencing and Media On-Demand Services to the Desktop Developing City Information Services: - Manchester City - Infocities Programme Services for the Academic Community: - G-MING Applications Programme - University of Manchester

3. Manchester Telematics Initiatives ESF NOW Advanced Telecoms NOW MUWIC ISDN Partnership Hulme Telework Centre Electronic Trade Networks for SMEs Telematics for Micro & Small Enterprises MCIN TMSE II Technology Management Centre Infocities EVH Programme Manchester Host Multimedia Centre G-MING

4. Greater Manchester Information Network University of Manchester UMIST University of Salford Royal Northern College of Music Manchester Science Park Manchester Multimedia Centre ManchesterMetropolitanUniversity Central Reference Library Manchester Town Hall G-MING Teaching Buildings Halls of Residence Academic Libraries Teaching Hospitals Manchester Museum of Science and Industry

5. University of Salford Salford UMIST Royal Northern College of Music Manchester Metropolitan University Manchester Education Network (G-MING) Halls of Residence Residence Academic Libraries Libraries University of Manchester Manchester Teaching Hospitals Building a City Infostructure

6. University of Salford Salford UMIST Royal Northern College of Music Manchester Science Science Park Park Manchester Metropolitan University Manchester Education Network (G-MING) Manchester Central Reference Library Manchester Town Hall Halls of Residence Residence Academic Libraries Libraries Manchester Technology Technology Management Management Centre Centre University of Manchester Manchester Teaching Hospitals ManchesterBusinessNetwork Building a City Infostructure

7. University of Salford Salford UMIST Royal Northern College of Music Manchester Science Science Park Park Manchester Metropolitan University Manchester Education Network (G-MING) Manchester Central Reference Library Manchester Town Hall Halls of Residence Residence Academic Libraries Libraries Manchester Technology Technology Management Management Centre Centre Manchester Multimedia Centre University of Manchester Manchester Teaching Hospitals Manchester Museum of Science and Industry ManchesterMultimediaNetwork ManchesterBusinessNetwork Moston Brook School Oakwood School Building a City Infostructure

8. University of Salford Salford UMIST Royal Northern College of Music Manchester Science Science Park Park Manchester Metropolitan University Manchester Education Network (G-MING) Manchester Central Reference Library Manchester Town Hall Halls of Residence Residence Academic Libraries Libraries Manchester Community Information Network Manchester Poptel Electronic Village Halls Manchester Technology Technology Management Management Centre Centre Manchester Multimedia Centre University of Manchester Manchester Teaching Hospitals Manchester Museum of Science and Industry ManchesterMultimediaNetwork ManchesterBusinessNetwork Moston Brook School Oakwood School Workers Education Association Manchester Community Network Building a City Infostructure

9. multipoint conferencing application sharing text (chat) graphics (whiteboard) shared clipboard Bringing services to the desktop linking offices, sites, institutions linking staff, research, support Media On-Demand G-MING SuperJANET audio and video clips mpeg, real video, net show live media, mbone virtual Manchester Audio and Video Conferencing http://gap.g-ming.net.uk Quality of service access defined ISDN, LAN, Broadband Bringing Information and Services to the Desktop

10. NetMeeting

11. City Information Services TEN Telecoms Infocities : - Culture: International cultural resources and services - Education: European virtual learning - Public/Civic: Digital town hall, urban access - Business: Electronic commerce - Health: Hospital and health care services - Transport: Public transport traveller information system http://www.infocities.g-ming.net.uk

12. Manchester: Industrial Heritage

13. Manchester: Virtual City

14. Desktop Videoconferencing within the City Community: Infocities Generic Service IP videoconferencing over Internet NetMeeting Manchester, Antwerp, Helsinki, Ronneby, the Hague

15. Lessons Learned Importance of Set Up Value of Audio Safeguard of Chat Effects of Transmission Loss Limitation of Access Bandwidth

16. Desktop Videoconferencing within the City Community: Manchester Workers Educational Association Manchester Deaf Centre Schools in Manchester Links with the Town Hall

17. Desktop Services within the Academic Community G-MING Applications Programme University of Manchester

18. Royal Northern College of Music University College Salford University of Manchester University of Salford UMIST Manchester Metropolitan University Owens Park Hollings College Adelphi Aytoun Street Manchester MultiMedia Centre John Rylands Deansgate TPMI Didsbury Reverse Engineering Hope Hospital Hulme Hall Elizabeth Gaskell Christie Hospital G-MING ’98 Manchester Town Hall Manchester Science Park Opel House Victoria Hall Wythenshawe Hospital Rusholme Health Centre Langdale Hall Dalton Ellis Hall St Anselms Hall Needham Hall Greystoke Hall Museum of Science and Industry School of Nursing

19. G-MING Applications Programme

20. Interest and Opportunity Medical School and Teaching Hospitals Teaching Departments (Languages (EFL, Italian), Psychology, Dentistry, Engineering, Computation) IP Videoconferencing across SuperJANET (PIPVIC) Network North West

21. Staff Offices Peripatetic Conferencing Resources Faculty Support Units Owen’s Park Video Conferencing Suite Manchester Multimedia Centre Manchester Science Park H320/323 Gateway Streaming Server Conference Server Multicast Server Desktop Services at the University of Manchester

22. Lessons Learned Pre-transmission Tests Studio/Office Environment Studio and Production Management Audience Bandwidth Capability Interaction

23. Summary Increasing Opportunity and Demand Conferencing Technology Evolving Problems of Internet-based Conferencing Greater Potential within University Campus and City Intranet Environments Manchester is Building Services to Support its Communities

24. http://www.g-ming.net.uk Making Manchester Greater