2 Agenda About DPWN & DHL DHL Corporate Sustainability The formation of DHL Disaster Response Teams (DRT)DRT OperationsDRT In ActionChallenges in the Disaster Relief EnvironmentOur Commitment
3 * Operating for and on behalf of DHL DHL Global285,000 employeesMore than 400 aircraft *76,000 vehicles6,500 facilities across the globe, 35 mn sqm warehouse spaceOver 1.5 billion shipments per year€ 26 bn in revenue (2005, excl. Exel)120,000 destinations worldwide* Operating for and on behalf of DHL
4 Formation of DHL Disaster Response Teams In 2003, DHL experts saw how a flood of relief goods could shut down an airportEarthquake relief, Bam Airport, Iran, December 2003Airport apron and taxiways blocked with cargo, trucks and aircraft.Unsafe airport operation.
5 Formation of DHL Disaster Response Teams DHL has expertise in handling air cargo and managing airport operationsDHL has core competences in:Airport operations.Cargo handling.Flight operations.Warehousing.Distribution.DHL can use its experience, network and employees’ talents to support humanitarian missions and reduce bottlenecks at airports receiving huge quantities of relief goods in the aftermath of major natural disasters.
6 DRT MissionDRT provides expert logistical support and advice to ensure an uninterrupted and effective supply chain at the disaster site airport for incoming shipments and relief goods.
7 Disaster ManagementGlobal initiative: DHL Disaster Response Teams (DRT)In cooperation with the UN Office for the Coordination of Humanitarian Affairs (OCHA), we are building a global network of DRTs. The DRTs’ mission is to reduce congestion at airports receiving unsolicited humanitarian relief goods in the aftermath of major sudden-onset natural disasters.There are currently 3 DRTs: - DRT Asia Pacific - DRT Americas - DRT Middle East and AfricaEach DRT is made up of 15 employee volunteers drawn from a pool of people.The DRTs main tasks are:Transfer incoming relief goods from aircraft pallets to wooden pallets.Set up and manage a professional warehouse.Arrange for the onward transportation of relief goods.Two DRTs were set up in 2006, a 3rd DRT 30th of Oct in 2007.
8 DHL Disaster Response Team DRT FunctionsDRT provides core expertise at the airportDHL Disaster Response Team- Core Expertise -Unloading aircraftHandlingWarehousingLoadingOnward transportationxxGoods are taken off aircraft pallets.Supplies transferred to wooden pallets.Handling with or without fork-lifts.Assistance with customs processes.Sorting and stacking of goods.Inventory management.Loading of aid on to trucks or helicopters.
9 Corporate Disaster Response in Action Relief in Action
10 2004 – Indian Ocean Tsunami (Sri Lanka) 7,000 tonnes of relief supplies handled from 160 charter aircraft in 3 weeks with 35 volunteers.DHL DRT operated at Colombo Airport
11 2005 – South Asia Earthquake (Pakistan) 9,000 tonnes of relief supplies handled from 230 charter aircraft in 3 weeks by 30 DRT volunteers.DHL DRT operated at Chaklala Air Force Base, Islamabad
12 2005 – Hurricane Katrina (USA) Prototype DRT operated at Little Rock AFB after Hurricane Katrina in 2005Contract with United States Agency for International Development (USAID).2,370 tonnes of relief supplies handled from 35 charter aircraft in 2 weeks with 21 volunteers.US Air Force provided extra manpower.DHL contracted trucking services at cost.
13 2006 – Yogyakarta Earthquake (Indonesia) 200 tonnes of relief supplies handled from 8 charter aircraft in 1 week by 14 DRT volunteers.DHL DRT operated at Adisoemarmoe Airport
14 2006 – Typhoon Durian (Philippines) The DRT provided logistics management advise to the various government disaster management agencies after the November 2006, Typhoon ‘Durian’.
15 2007 – Pisco Earthquake (Peru) 2,740 tonnes of relief supplies handled from 98 charter aircraft in 10 days by 14 DRT volunteers.DHL DRT operated at Pisco Air Base, Southern Peru
16 Challenges in the Disaster Relief Environment Going the ‘Last Mile’
17 Emergency Supply Chain – Overview Disaster Supply Chain – Unsolicited AidBENFICARE S‘Last Mile’ TransportationHRDContracted/ ScheduledLSDHRDICWHRDHRDAIRTptICWTptDRTICWMilitaryGovernmentCharterI.O.M. Atlas LogisticsMilitaryLocal L & TDonatorsAir LiftInitial Point of EntryIn-country TransportationIn-country Warehouse (temporary)Local Distribution pointPre-position emergency relief in disaster zonesUndertake and facilitate airlifts in coordinated wayReceive relieve, manage inventory, organize logistic solutionsCoordinate fleets, (prior) relationship building and contractingContract and manage warehousesSourcing and collecting supply, coordination of multi-modal logis-tics solutionsActivitiesIncrease efficiency and improve geographical positionReduce duplication of effortEnsure onward sending of goods to warehouses or to the disaster zoneReduce inflationary effects on truck leasing/hiringImprove location of warehouse capacitydisaster prone zonesnear airportsat 1st staging postEnhance overall efficiencyObjectives
19 Innovation in Relief Logistics Distribution South Asia Earthquake
20 Innovation in Relief Distribution Problem: Delivering aid to remote and inaccessible areasCardboard boxes broke when dropped from helicopters.Damaged goods.Solution: DHL ‘Speedball’New use for DHL polypropylene shipping bags.Easy to handle.Does not break when dropped from 35 meters.A ‘survival package’ (contains supplies for 7 people for 10 days.)1. Unsorted relief1. Unsorted relief2. Relief supplies2. Relief supplies3. DHL shipping3. DHL shipping4. DHL4. DHL5. DHL5. DHL‘‘SpeedballsSpeedballs’’supplies arrivesupplies arriveare sorted andare sorted andbag filled withbag filled with‘‘SpeedballsSpeedballs’’dropped fromdropped fromstoredstoredsuppliessuppliesloaded onloaded onhelicopterhelicopter
22 Innovation through Collaboration Our Commitment
23 MOU - PRC Government & DHL On the 29th of November 2006, DHL signed a historic MOU with the Ministry of Civil Affairs. The first of its kind in China between the Government and a Corporate entity. This MOU recognizes the support that companies like DHL can provide during a National Disaster.Department of Social Relief, Ministry of Civil Affairs (PRC)
24 Summation: Asia Pacific Disaster Response Team Provide a capability that adds value.Foster close relationships with stakeholders.The National Government is the Controlling Authority.Recognise the importance of speed & capacity.Share the expertise.Matt HemyDHL Express Asia Pacific