Presentation is loading. Please wait.

Presentation is loading. Please wait.

Copyright 2004 John Wiley & Sons, Inc.21 - 1 Information Technology: Strategic Decision Making For Managers Henry C. Lucas Jr. John Wiley & Sons, Inc Dinesh.

Similar presentations


Presentation on theme: "Copyright 2004 John Wiley & Sons, Inc.21 - 1 Information Technology: Strategic Decision Making For Managers Henry C. Lucas Jr. John Wiley & Sons, Inc Dinesh."— Presentation transcript:

1 Copyright 2004 John Wiley & Sons, Inc.21 - 1 Information Technology: Strategic Decision Making For Managers Henry C. Lucas Jr. John Wiley & Sons, Inc Dinesh Mirchandani University of Missouri – St. Louis

2 Copyright 2004 John Wiley & Sons, Inc.21 - 2 Copyright 2004 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in section 117 of the 1976 United States Copyright Act without express permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages caused by the use of these programs or from the use of the information herein.

3 Copyright 2004 John Wiley & Sons, Inc.21 - 3 Chapter 21 Ethical Issues and a Look Ahead

4 Copyright 2004 John Wiley & Sons, Inc.21 - 4 A Crisis in Confidence in U.S. Corporate Governance Enron Global Crossing WorldCom Tyco Adelphia Communications

5 Copyright 2004 John Wiley & Sons, Inc.21 - 5 Proposals for Reform The Sarbanes-Oxley Act Changes required by Stock Exchanges (e.g., NYSE and NASDAQ) in the corporate governance of companies listed on the exchange

6 Copyright 2004 John Wiley & Sons, Inc.21 - 6 Corporate Code of Ethics Regulations now require a firm to have a code of ethics A statement of corporate ethics provides guidelines for managers and is a valuable part of corporate governance

7 Copyright 2004 John Wiley & Sons, Inc.21 - 7 The Role of IT in Corporate Governance A database for the National Directors Board –this database would contain information about potential board members and their business relationships and possibly family ties Ability to support communications and collaboration of the independent board of directors and the audit committee Creation of an extranet with information for directors Anonymous e-mails for whistle-blowers

8 Copyright 2004 John Wiley & Sons, Inc.21 - 8 The Ethical Use of Technology Privacy –Code of Fair Information Practices To promote information privacy Stop data misuse Encourage data minimization Promote data integrity Allow data inspections Establish privacy policies Protection of intellectual property Monitoring of worker performance Security Spam

9 Copyright 2004 John Wiley & Sons, Inc.21 - 9 Ethics for IT Professionals Data in the organization are used for their intended purpose and the intended purpose is legitimate Monitoring of workers be undertaken with their consent and the data are used to help rather than punish the workers involved Systems and services made available to individuals external to the firm behave as specified and cause no harm to others Systems within the firm are not guilty of harassment Appropriate privacy is maintained, for example, e-mail files are not read by individuals not involved in the exchange of messages Appropriate software copyrights are observed and there is respect for intellectual property Systems are secure and well controlled

10 Copyright 2004 John Wiley & Sons, Inc.21 - 10 Informal Guidelines for Ethical Behavior The family test The investigative reporter test The feeling test The empathy test

11 Copyright 2004 John Wiley & Sons, Inc.21 - 11 The Future with IT Globalization demands better communications and linking among the distributed parts of an organization Networked organizations facilitated by IT rely heavily on their partners to undertake tasks that a traditional organization does in-house All commerce will have an electronic commerce component. –B2B commerce will increasingly move to the Internet, away from phones, fax and EDI. Managers are increasingly mobile –utilize tools such as wireless e-mail, PDAs, 3G cell phones Businesses are expanding their communications links with customers and suppliers as competition and the Internet drive communications costs downward

12 Copyright 2004 John Wiley & Sons, Inc.21 - 12 Important Decisions related to the Management of IT Strategy Value of investing in IT Legacy applications Deciding on applications The role of knowledge E-business Providing IT service Managing change Managing value networks IT vision and plan

13 Copyright 2004 John Wiley & Sons, Inc.21 - 13 Summary The 20 th Century has seen a revolution in information technology The most recent and fastest growing innovation of IT is the Internet and the Worldwide Web Technology offers options for designing new organization structures, especially networked organizations The combination of computers, databases and telecommunications provide the manager with a number of options for improving the way organizations function Management of the organization means the management of information technology


Download ppt "Copyright 2004 John Wiley & Sons, Inc.21 - 1 Information Technology: Strategic Decision Making For Managers Henry C. Lucas Jr. John Wiley & Sons, Inc Dinesh."

Similar presentations


Ads by Google