1. Performance Intervention 2 Pertemuan 13 Matakuliah: L0074/Psikologi Industri dan Organisasi 2 Tahun: 2008

2. 2 PERFORMANCE External to Performer Internal to Performer Enviromental (Intangibles) Resources (Tangibles) Organization al system IncentivesPhysical Environment Tools / Machine Cognitive Support Inherent / Ability Skills / Knowledge Wile’s Synthesized HPT Model Sumber : www.ispi.org – September 2002www.ispi.org Clear goal Job design Clear policies Authority Appropriate workload Access to right people Compensation Feedback Positive reinforcement Interesting meaningful work Job aids Documentations Computers Software VCRs Calculators Automobiles Noise Light Temperature Physical Layout Training On-the-job training Self-study Intelligence Emotional ability Physical attributes Education Artistic gifts Internal motivation

3. GROUP INTERVENTION Skills and Knowledge : - Group training - e-Learning - Group discussion - Sharing Knowledge Interpersonal conflict in group  Find mediation  Group Counseling

4. GROUP INTERVENTION Interdepartmental Conflict  Find mediation  Get Negotiation Procedural / System problems  Change or develop the system.

5. ORGANIZATIONAL INTERVENTION Rethinking the strategy  Change Management

6. ETHICS CODE IN HPT BINA NUSANTARA6

7. GENERAL PRINCIPLES BASED ON ARHD Standards on Ethics & Integrity Competence Integrity Professional Responsibility Respect for people’s Rights and dignity Concern for others welfare Social Responsibility

8. ISPI OBJECTIVES OF HPT PROFESIONALS 1. Provide Organizations, individuals, or both with the skills, knowledge, abilities, and attitudes necessary to create opportunities for achieving desired or required individual, organizational, and societal results. 2. Assist in the generation of new and valid knowledge that will lead to the attainment of results meeting the performance criteria demanded by individuals, organizations, and society. 3. Acquire the knowledge through systematic research methods without jeopardizing the success of my client, my client’s client, or society. 4. Produce the results required by the client.

9. FOUNDING PRINCIPLES FOR ISPI CODE OF ETHICS 1. Add value principle 2. Validated practice principle. 3. Collaboration principle 4. Continuous improvement principle 5. Integrity principle 6. Uphold confidentiality principle

10. BINA NUSANTARA10 THE END