Business Process A logically related sets of tasks or activities geared toward some business outcome. 1. Primary (value-added) 2. Support 3. Developmental.
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Presentation on theme: "Business Process A logically related sets of tasks or activities geared toward some business outcome. 1. Primary (value-added) 2. Support 3. Developmental."— Presentation transcript:
5 Mapping Symbols Start or finishing point Step or activity in the processDecision point (typically requires a “yes” or “no”)Input or output (typically data or materialsDocument createdDelayInspectionMove activityTypical, but others may be used as appropriate
17 Production Line aka Flow Line and Repetitive Manufacturing High-volume production of standard products or “design window”Processes arranged by product flowOften “paced”Highly efficient, but not too flexible
18 Batch I Somewhere in between job shop and line processes Moderate volumes, multiple productsProduction occurs in “batches”Garment manufacturing, carton makers, etc.
19 Batch IILayout is a cross between that found in a line and that found in a job shop:Group Technology
20 Job Shop Low volume, one-of-a-kind products Job shops sell their capabilityHighly flexible equipment, skilled workersEquipment arranged by function
26 What is “Customization”? “Customization occurs when a customer’s unique requirements directly affect the timing and nature of operations and supply chain activities”
27 Customization Point Model Definitions:ETO – engineer to orderMTO – make to orderATO – assemble-to-orderMTS – make to stock
28 Layout Decision Models Product-based layoutUsually best for a line operationCycle time a primary measureFunctional (Process-based) layoutUsually best for a job shopDistance between steps a measureCellular layoutUsually best for batch processes