1. Defining a Shared Framework for Assessing the Performance and Impact of Social Enterprise Presentation to: Social Enterprise Research Conference Bryn Sadownik Vancity June 27, 2008

3. 2005 2006 2007 Demonstrating Value Initiative Process to collaboratively develop a shared framework and supporting tools. Methodological exploration Needs assessment Tackling the questions… How to show value relative to standard business? How to develop successful social enterprise?

4. Objectives To enable social enterprises to: – better understand and communicate their value – enhance operations and success – to review performance To help investors to better understand and demonstrate the return on their investments To develop reporting standards

5. Method 2. Collaboratively develop, pilot and refine a framework and tools for assessing the performance and impact of social enterprise. 1.Recruit Social Enterprise Operators and Investors

6. Challenge 1: Not a Blank Slate Challenge 2: Measuring Impact, really..? Challenge 3: Whose Reporting? Challenge 4: Buzzword Taming

7. The view so far… 1. Operator Framework and an ‘Investor Lens’. 2. Scope: Financial and business performance / social mission performance. 3. Single Process to work through – flexible 4. On-line tools to support

8. DEFINE IT Who uses information and how? What information is useful? WHAT DO YOU WANT KNOW & SHOW? GATHER IT USE IT Develop /Improve systems Priorities? Sharing? Learning? Actions?

9. Who uses information? What information is useful?

10. Tools are directed at: – Identifying key questions to ask; the story to show. – Identifying relevant monitoring approaches and useful assessment/evaluations. – Identifying ways to use information. – Assistance to develop the systems that collect and use information.

11. Next Steps Piloting of the framework. Refine framework / tools based on feedback. Develop an investor lens.