1. Equal access to communication technology across generations... Yesterday, today and tomorrow.

2. In this presentation: -About ACE and why we search for communication solutions -The gap in communication solutions -CapTel across generations -VRS across generations -Key benefits of new technologies -Questions

3. Why does ACE search for communication solutions?

4. The gap in communication technology Textat aboutthisspeed appears

5. CapTel – across generations

6. CapTel - across generations School and university – Olli, iPhone CapTel Workplaces - Barney Lund, QLD Retirement - Jim Doubleday, 93 year old

7. Key benefits of ACE CapTel Faster and more natural Ideal for people who can speak but have difficulty hearing Simple and easy to use Portable or fixed Across generations Wide-spread social and economic benefits

8. John Howards thoughts “It’s absolutely fundamental to the ordinary enjoyment of life which text messaging, computer use and all the other technological marvels of the last 20 years can’t replace – that is, an ordinary conversation on the telephone.” John Howard, 16 October 2009.

9. VRS - across generations

10. School and university - Cody, VIC Workplaces - Andrew Wiltshire View video Retirement - Touch screen kiosks

11. Key benefits of ACE Video Relay Service Communicate using first language Fast phone calls Natural phone calls in Auslan Smooth flowing conversation Signing helps convey emotion Functional equivalent of a phone call

12. Concluding comments

13. Questions