Presentation on theme: "Information Systems within the Organization"— Presentation transcript:
1 Information Systems within the Organization CHAPTER 11Information Systems within the Organization
2 CHAPTER OUTLINE11.1 Transaction Processing Systems 11.2 Functional Area Information Systems 11.3 Enterprise Resource Planning Systems 11.4 Reports
3 LEARNING OBJECTIVESExplain the purpose of transaction processing systemsExplain the types of support information systems can provide for each functional area of the organizationIdentify advantages and drawbacks to businesses implementing an enterprise resource planning systemDiscuss the three major types of reports generated by the functional area information systems and enterprise resource planning systems, providing examples of each type
7 Functional Area Information Systems Functional Area Information Systems are designed to support a functional area by increasing its internal effectiveness and efficiency in the following areas:AccountingFinanceMarketingOperations (POM)Human Resources Management
9 Enterprise Resource Planning Systems (ERP) ERP systems integrate the functional areas of the organization by enabling seamless information flows across them.
10 SAP Modules SAP Solutions: Financials Human Resources Customer Relationship ManagementSupplier Relationship ManagementProduct Lifecycle ManagementSupply Chain ManagementBusiness Intelligence
11 Benefits of ERP Systems They can make organizations more flexible, agile, and adaptive.They can improve managers’ ability to make better, more timely decisions.They can improve customer service, production, and distribution.
12 Limitations of ERP Systems May require organizations to change existing business processes to fit the predefined business processes of the ERP software.Can be complex, expensive, and time consuming to implement.
13 11.4 Functional Area Information Systems Reports
14 Functional Area Information Systems Reports Routine reportsAd hoc (on demand) reportsDrill-down reportsKey-indicator reportsComparative reportsException reports