Presentation on theme: "Assessing and Monitoring MFI Social Performance"— Presentation transcript:
0 MFI Social Performance 22 March 2017MFI Social PerformanceDeutsche Bank - Global Social Investments GroupJune 7, 2012Asad MahmoodManaging DirectorGlobal Social Investment Funds &Community Development Finance GroupDeutsche Bank
1 Assessing and Monitoring MFI Social Performance Deutsche Bank invests in MFIs that hold themselves to the highest standards of client care, transparency and product innovationIn evaluating MFIs, Deutsche Bank also looks at the softer elements of the institution, such as:MissionCultureSpiritCustomer FocusTransparencyCommitment to Dual ObjectivesCustomer focus is the most important element: Customer Service = Customer Value = Social Value22/03/20172010 DB Blue template
2 Assessing and Monitoring MFI Social Performance (cont’d) Deutsche Bank invests in MFIs that hold themselves to the highest standards of client care, transparency and product innovationDeutsche Bank loan agreements with MFIs include the following social covenants and provisions:Social CovenantsConditions PrecedentMFI shall endorse and implement Client Protection PrinciplesCode of business ethics with respect to conduct with loan applicantsManagement or Board shall establish and implement a verifiable process to monitor and evaluate MFI’s compliance with Client Protection Principles and take remedial action to correct any non-complianceAdoption of Client Protection PrinciplesMFI shall consult credit history (as available from credit bureau) prior to awarding client loans to applicantsPolicies requiring disclosure to loan applicants of prices, fees and taxes associated with client loansMFI shall report to credit bureau (as applicable) debt outstanding and repayment performance with respect to its client loans22/03/20172010 DB Blue template
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