3. CONTENTS What is IQ? Importance of Emotions What is EQ? High EQ vs. Low EQ Ingredients of EQ Uses of EQ Test your EQ Enhance your EQ Why EQ is more then IQ

4. INTELLIGENCE RATIONAL/ IQEMOTIONAL/ EQ IQ is about analytical, rational and comprehension skills and is related mostly to left- brain activities. EQ is being dynamically aware of ones own emotions and ability to recognize the emotions of others and use these emotions for constructive purposes. EQ can be learnt at any age, but IQ saturates at the age of about 18- 20

5. IMPORTANCE OF EMOTIONS ¢ Survival ¢ Decision -making ¢ Boundary setting ¢ Communication ¢ Unity

6. WHAT IS EQ? “A type of social intelligence that involves the ability to monitor one's own and others' emotions, to discriminate among them, and to use the information to guide one's thinking and actions"

7. EQ- THE HISTORY £ Fairly new concept in scientific community £ Has roots in the concept of social intelligence," first identified by E.L. Thorndike in 1920 £ Pioneer – Daniel Goleman, Professor of Psychology at the Harvard University through his book “Emotional intelligence” £ Phrase “ Emotional Intelligence” coined by Yale psychologist Peter Salovey and the University of New Hampshire’s John Mayer

8. FACTORS ON WHICH EQ RELIES Knowing one’s feelings and using them to make life decisions Being able to manage one’s emotional life without being hijacked by it Persisting in the face of setbacks Channeling one’s impulses in order to pursue their goals Empathy Handling feelings in relationships with skill and harmony

9. HIGH EQVsLOW EQ Contd...

11. Emotional Intelligence Intrapersonal Intelligence Interpersonal Intelligence Self awareness Self management Self motivation Social awareness Social competence

12. SELF - AWARENESS Emotional Awareness Accurate self- assessment Self - confidence SELF - MANAGEMENT Self - control Trustworthiness Conscientiousness Adaptability Innovation SELF -MOTIVATION Achievement drive Commitment Initiative Optimism

13. SOCIAL AWARENESS Influence Communication Conflict Management Leadership Change catalyst Building bonds Team capabilities Collaboration and co operation SOCIAL COMPETENCE Understanding others Developing others Service orientation Leveraging diversity Political awareness

14. USES OF EQ Recruitment Predicting Performance Negotiation Performance Management Peer Relationships

15. Enhancing EQ Control the way to use your physical body Control your mental focus Physical Movements Breathing Facial Expressions Diet

16. Why EQ matter more than IQ Characters Goal setting Decision-Making Team Work Communication Time Management Motivation & Inspiration RI / EI 30/70 50/50 40/60 10/90 30/70 05/95

17. “Ghazal mein bandish-e-alfaz hi nahin Kafi …..Zigar ka Khun bhi Kuchh Chahiye asar ke liye”