2 IntroductionBusiness ScenarioFinacle CBS Process OverviewStep by Step ProcessDemonstrationSummary
3 Lesson Objective Duration Intended Audience To modify a Kissan Vikas Patra (KVP) accountTo close a KVP accountDuration1 HourEmployees who perform teller and customer operations in the front end of the post office.Intended Audience
4 Business ScenarioA Customer walks in with a KVP certificate issued at your Post Office. He requests you to include a joint holder name into the KVP a/c. As a Counter Assistant how you will include the joint holder’s name, change in mode of operation, change or include Nominee.A Customer walks into your Post Office with a KVP certificate and He requests you to close the account as the maturity date has elapsed since. He request for cash. As a Counter Assistant, you will pay the KVP proceedsLet us see the process of modification and closing a KVP account in Finacle CBS.
5 Finacle CBS Process Overview Finacle CBS Process for KVP operations are as follows:Opening of KVP account has been discontinued from 1st December However, all the existing accounts will be migrated to Finacle CBS. The other operations that can be performed are:Modification of the KVP account details like, nomination, Joint holder details, mode of operation changes.Premature closure of KVP with applicable rate of interest from the published tables.Closure on maturity; transactions can be either cash or transfer.KVPs denominations maintained in Finacle CBS are 100, 500, 1000, 5000, andKVPs were issued for a maturity period as decided by the Government .Transfer of account from one Post Office to another Post office.
6 Step by Step ProcessGiven below is the step by step process to modify a KVP account in Finacle CBS:Invoke CSCACM/NSCAM, the menu option for modification of a KVP account.Edit the required account details.The editable details are:Mode of operationRelated party details (holder details)Nomination detailsFor premature closure/closure on maturity of a KVP invoke the menu option CSCCAAC/NSCAC and the transactions will be posted by the system.Invoke the menu option HACLI for balance inquiry in a KVP account.
8 SummaryCongratulations!! You have successfully completed the lesson Kisan Vikas Patra using Finacle CBS. Following are the summary of important points discussed in this lesson:Opening of KVP account is discontinued from 1st of December 2011 and hence account opening is not allowed to the users at the Post Office level.To modify a KVP the menu used is CSCACM/NSCAM. To enquire about the balance available in a KVP account the menu used is HACLI.For closure / pre-closure of KVP account, the menu option used is CSCCAAC/NSCAC. For verification of Closure of KVP account, the menu option used is CSCCAAC/NSCAC.The closure report generated can be seen through the menu HPR and print out can be taken.