1. Evaluation 2.0: Trends, New Ideas, Cool Tools Cindy Olney NN/LM Outreach Evaluation Resource Center January 22, 2015

2. NOTE ABOUT IMAGES Many images in this documents are copyright protected and should not be used in other presentations or publications. If you would like to use images that appear in this file, please contact Cindy Olney at olneyc@uw.edu.olneyc@uw.edu

3. My Mission Help others use the evaluation process to Engage and learn Find meaning Motivate and foster change Advocate

4. Prehistoric evaluation tools

5. The New Era of Evaluation

6. My time management viz

7. Trends: Interaction and Engagement

8. Visual Communication

9. More pictures, fewer words

10. Data Dashboards

11. The perfect metric We cannot emphasize it enough—the success of your dashboard will come down to your ability to distinguish between useful, productive information and interesting but extraneous information. -Juice Analytics -“A Guide to Creating Dashboards People Love to Use”

12. CDC Healthy People 2020 Infographic

13. Stages of Infographic Design

14. Use alternative formats for written reports

15. Duarte.com provides free downloadable slidedoc templates

16. In fact, this book is a slidedoc

17. Think beyond still images …the visual- centric social networks have seen explosive growth and valuations… --Cameron Uganec, Social Media and Storytelling, Part 4, HootSuite

18. Coolest Bar Chart: Denver Museum of Nature & Science DMNS video

19. Source: Koeman, L., Kalnikaite, V., Rogers, Y. & Bird, J. (2014)

20. Story Telling

21. People engage through stories

22. Appreciative Inquiry: Sharing peak experiences and aspirations

23. Basic AI Questions Tell me a story about the best experience you have had with our library. What did you value most about that experience? Why was that experience important to you? What services or opportunities do you wish the library offered users like you? What could make the library an even stronger asset to you?

24. Most Significant Change Method

25. Basic MSC Questions What is the most significant change you have experienced since________ Why was this change so significant to you? What different has it made already? What difference will it make in the future?

26. Photovoice: Telling stories through pictures Pictures from 2013 and 2014 !VIVA! Photovoice Assessment Project. Used with permission.

27. The Photo-Story Template Describe the picture (Who is in it? What are they doing? When did this happen? ) What happened as a result of your teaching this person or these people about MedlinePlus? (How did it help them? What did they do differently?) Why do you consider this change important?

28. Technology

29. “34% of cell Internet users go online mostly using their phones, and not using some other device such as a desktop or laptop computer.” -- Pew internet: Mobile, Pew Internet and American Life Project, 2013.

30. Online view of a questionnaire

31. Mobile view with one-question per page format

32. Point-of-contact feedback

37. Analytics for a Quick Tap Survey

39. Poll Everywhere

41. Padlet: The “Comment” Wall

42. Example of a Padlet Wall

43. Eval 2.0 Take Home Engage

44. OERC Contact Information Web site: nnlm.gov/evaluation Blog: nnlm.gov/evaluation/blog Twitter: @nnlmOERC Cindy Olney Acting Assistant Director olneyc@uw.edu 678-682-3864

45. CREDIT SLIDE My time management system was adapted from a process developed by business coach Lauren Dearing Russo ( laurendrusso.com) laurendrusso.com