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Designing interfaces – Get an impression!

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1 Designing interfaces – Get an impression!
4/17/2017 Designing interfaces – Get an impression! Eva Bettina Betzler Software Developer PetroMod AaTC, Aachen, Germany August 2014 1

2 Designing interfaces – Get an impression!
4/17/2017 Designing interfaces – Get an impression! © 2014 Schlumberger. All rights reserved. An asterisk is used throughout this presentation to denote a mark of Schlumberger. Other company, product, and service names are the properties of their respective owners. 2

3 4/17/2017 Abstract This presentation will give you a brief impression of UI designing. The first part explains what UI design guidelines are, and why understanding human cognition is vital for creating guidelines that result in satisfying user interfaces. The second part is about necessay C++ classes for the adoption and integration of PetroMod, Schlumberger’s software suite for Petroleum Systems modelling. The third part explains how to apply guidelines in an easy and realistic way. PetroMod is used as an example. Hopefully, I’ve picked out three aspects that you will find good to know when designing your interface and its rules as well as useful when it comes to applying the rules. 3

4 Overview I. What are design guidelines and why do we need them?
II. C++ classes for the adoption/integration of PetroMod III. How to apply UI guidelines IV. Appendix: one well known UI design rule

5 I. What are design guidelines and why do we need them?

6 Design guidelines: what and why
What they are not: they are not actions – to be done What they are: they are goals – to be achieved Guidelines = No actions, but goals! Why we need them: Make the software easy to use Bring it close to the users’ needs and requirements!

7 Goals – an example Goals from the SLB product Petrel UI Guide
Easy, simple, intuitive and standardized Aesthetic and modern Highly interactive and efficient Ergonomic Enjoyable!* * “Das Gehirn lernt nur, wenn es Spass hat.” (The brain only learns when it is having fun.), Prof. Dr. Dr. Manfred Spitzer, German psychiatrist, psychologist and neuroscientist, Medical Director of the Psychiatric University Hospital in Ulm, Germany, founder of the Transfer Center for Neurosciences and Learning (ZNL). A graduate of the University of Freiburg, worked at Heidelberg, Harvard and the University of Oregon.

8 Where do design guildelines come from?
Different authors* – but quite similar guidelines! Somehow strange?! No! Guidelines are based on human psychology, how people Perceive Learn Reason Remember Convert intentions into action *Many authors had at least some background in psychology.

9 Example 1: Perceptual priming
What do you see?

10 Example 1 “What you see is what you expect.”

11 Example 1 Now try NOT to see the dog! => Perception biased by experience

12 Example 2: Perceptual priming
Fold napkins. Polish silverware. Wash dishes. French napkins. Polish silverware. German dishes. => Perception based on current context

13 Our perception is biased!
Perception is dependent on Our experience ← Past The current context ← Presence Our goals ← Future

14 Our vision is optimized to see structures!
"The whole is greater than the sum of the parts“ Gestalt principles* Proximity Similarity Continuity Closure Symmetry Figure/ground Common fate * Gestalt psychology is a theory of mind and brain formed in Berlin early in the 20th century. The idea is that the brain sees things as a whole.

15 Example 1: Proximity Proximity occurs when elements are placed close together. They tend to be perceived as a group. Proximity: rows vs. columns

16 Example 2: Closure Closure occurs when an object is incomplete or a space is not completely enclosed. If enough of the shape is indicated, people perceive the hole by filling in the missing information. A circle, a triangle …

17 Example 3: Figure/ground
Figure-ground refers to the relationship between an object and its surroundings. There’s always figure or an object that 'stands out' against an undifferentiated background. M.C. Escher: Figure/ground-ambiguity

18 Conclusion Conclusion: Avoid ambiguity! Be consistent!
Understand the goals! => Designing with the mind in mind* These were just very few examples of how people perceive. Don’t’ forget: it’s also important to know how we learn, reason, remember and convert intentions into action. * Jeff Johnson, “Designing with the Mind in Mind. Simple Guide to Understanding User Interface Design Guidelines”

19 II. Adoption/integration of PetroMod to Petrel: Necessary C++ classes

20 Schlumberger’s software Petrel and PetroMod
Petrel E&P Sortware Platform PetroMod Petroleum Systems Modelling Software

21 Petrel – a software platform!

22 PetroMod - Application overview

23 An example: PetroMod software suite
PetroMod was the product of the German company IES which was aquired by Schlumberger in 2008. The look & feel should be adopted to the GUI style of Schlumberger’s platform Petrel. A style guide has to be developed, based on the Petrel UI Guide. Design guidelines are applied afterwards.

24 Petrel’s and PetroMod’s Lithology Editor

25 Best of both worlds! Defining priorities - quick wins* for a “Petrel’ish” look Petrel capitalization Petrel drop-site control Petrel info separator Petrel tooltip help PetroMod unit layout PetroMod Auto apply dialog with Petrel style Close button => Implementation of C++ classes! * Minutes from Glenn Lillehammer, Usability Architect Petrel and Ocean, SIS Norway Technology Center (SNTC)

26 Class: “InfoSeparator”
Old version New version

27 Class “ExtendedTooltip”
C++ with Qt and HTML

28 class ExtendedTooltip derived from Qt class QLabel.
C++-header with class ExtendedTooltip derived from Qt class QLabel. Appearance: Light yellow background enter event-pixmap leave event-pixmap Qt::PointingHandCursor Bullet item-pixmap

29 III. How to apply UI guidelines?

30 How to apply guidelines: in theory
Ideal workflow: Define your guideline Define the interface respecting the guideline Do the implementation Evaluate

31 How to apply guidelines: in practice
At least on paper! In theory there is no difference between theory and practice … but in practice there is. Very often you define your guideline afterwards.

32 Challenges for the adoption of PetroMod
More than 30 different applications 6 different product groups Diversity of requirements Crosslinks between applications Unification of GUIs and workflows Additional: alikeness to Petrel is wanted Last but not least: further development should be interfered as little as possible

33 How to approach? Be familiar with Petrel UI Guide
Capture PetroMod’s apps as-is state Summarize requirements of different product groups Practicability – Effort – Priorities: Checklists for easy and realistic realization Creating a detailed description of significant UI elements Complete common C++ classes/libraries, ensure usage Revisions of existing applications

34 How to apply guidelines easy and realistic?
Use checklists! A) GUI style B) Processes Minimum Consistency Checklist Process Usability Checklist Unification Users’ needs and requirements C) SUS System Usability Scale Objective evaluation

35 A) GUI style □ Checked? Minimum Consistency Checklist
Easy & realistic realization: Checklist! Detailed description of significant UI elements Alphabetical order Product champion acceptance vs. ”Under progress” Colored background to recognize priority of UI element □ Checked? Dialogs: general template, settings (info, options), … Spreadsheets: age assignment, facies definition, fault property definition, … Online help features: extended tool tips, info button

36 B) Processes Process Usability Checklist - Evaluates workflow
Supports design, implementation, review Considers user (precognition, tester/ developer/geologist) - Evaluates learning, usability - [Consider Petrel*] - [Proposes improvements*] * Just the first 10 questions were coming from the original SUS questionnaire.

37 C) SUS System Usability Scale
Developed by DEC ISO standard High-level objective view of usability Is the process: not acceptable, acceptable or excellent?

38 SUS score calculation How to calculate the SUS score:
First sum the score contributions from each item (each item's score contribution will range from 0 to 4) For items* 1,3,5,7,and 9 the score contribution is the scale position minus 1 For items 2,4,6,8 and 10, the contribution is 5 minus the scale position Multiply the sum of the scores by 2.5 to obtain the overall value of SUS * NB: there is a difference between the odd (positive) and the even (negative) questions!

39 Appendix: one well known UI design rule
As an example: UI design rule, Johnson, 2007 Principle 1 Focus on the users and their tasks, not on the technology Understand the users Understand the tasks Consider the context in which the software will function Principle 2 Consider function first, presentation later Develop a conceptual model Principle 3 Conform to the users’ view of the task Strive for naturalness Use users’ vocabulary, not your own Keep program internals inside the program Find the correct point on the power/complexity tradeoff Principle 4 Design for the common case Make common results easy to achieve Two types of “common”: “how many users” vs. “how often” Design for core cases; don’t sweat “edge” cases Principle 5 Don’t complicate the users’ task Don’t give users extra problems Don’t make users reason by elimination Principle 6 Facilitate learning Think “outside-in,” not “inside-out” Consistency, consistency, consistency Provide a low-risk environment Principle 7 Deliver information, not just data Design displays carefully; get professional help The screen belongs to the user Preserve display inertia Principle 8 Design for responsiveness Acknowledge user actions instantly Let users know when software is busy and when it isn’t Free users to do other things while waiting Animate movement smoothly and clearly Allow users to abort lengthy operations they don’t want Allow users to estimate how much time operations will take Try to let users set their own work pace Principle 9 Try it out on users; then fix it Test results can surprise even experienced designers Schedule time to correct problems found by tests Testing has two goals: informational and social There are tests for every time and purpose

40 Design interfaces – Got an impression?
Thank you for your attention!


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