2. 1 Pertemuan > > Matakuliah: >/ > Tahun: > Versi: >

3. 2 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa dapat menunjukkan pentingnya desain lingkungan kerja yang ergonomis

4. 3 Outline Materi Karakteristik Software EUIS yang baik Command,menu,icon,speech, recognize Perancangan interface Aplikasi AMCO-PACT Hubungan pencahayaan dengan produktifitas tiga solusi mengurangi noisedesain workstation

5. BackNextEndBackNextEnd 10-4 Copyright Prentice Hall, 2002 Human Factors: Software, Hardware, and Workplace Design

6. BackNextEndBackNextEnd 10-5 Copyright Prentice Hall, 2002 Learning Objectives Identify characteristics of well-designed EUIS software. Differentiate among command, menu, icon, natural speech, and pen and speech recognition- based software interfaces. Discuss principles of good interface design and screen layout. Explain the objectives of usability analysis and how they contribute to good interface design. Define terms that describe characteristics of computer monitors: glare, flicker, bezel, and character quality.

7. BackNextEndBackNextEnd 10-6 Copyright Prentice Hall, 2002 Learning Objectives List six terms that describe the ergonomics of keyboard operation. Explain how mouse manufacturers are incorporating ergonomic design into their products. Describe the application of AMCO-PACT in designing office spaces. Discuss the relationship between lighting and worker productivity. Offer at least three solutions to alleviating noise in the work environment. Discuss the relationship between workstation design and worker productivity. 2

8. BackNextEndBackNextEnd 10-7 Copyright Prentice Hall, 2002 Learning Objectives Suggest how individuals can improve their posture when using a computer. Explain the impact of reach and viewing distances on workstation design. Give several examples of territoriality in the workplace. Explain why socialization patterns must be considered in workplace design. Explain the relationship of productivity to personal space, backs and sides, eye contact, privacy, and status. 3

9. BackNextEndBackNextEnd 10-8 Copyright Prentice Hall, 2002 Systems Approach to Productivity Each component can stand alone: Or components can merge: TechnologyProcess Human Needs

10. BackNextEndBackNextEnd 10-9 Copyright Prentice Hall, 2002 Systems Approach to Productivity Each component can stand alone: Or components can merge: TechnologyProcess Human Needs TechnologyProcess Human Needs OptimumProductivity

11. BackNextEndBackNextEnd 10-10 Copyright Prentice Hall, 2002 Software Design Types of software interfaces –Command-based interfaces –Menu-based interfaces –Icon-based interfaces –Natural language interfaces –Pen-based interfaces –Speech recognition technology User interface design

12. BackNextEndBackNextEnd 10-11 Copyright Prentice Hall, 2002 Software Design Improving user understanding –Using metaphors –Avoiding modes –Ensuring consistency –Making the interface user-driven –Making the interface transparent

13. BackNextEndBackNextEnd 10-12 Copyright Prentice Hall, 2002 Software Design Allowing users to control the dialog –Making the interface forgiving –Making the interface visual –Providing feedback Screen layout Performance support systems (Learning aids)

14. BackNextEndBackNextEnd 10-13 Copyright Prentice Hall, 2002 Hardware Design Monitors – CRT and LCD –Size Footprint –Glare and reflection –Bezel –Character resolution and flicker –Contrast –Color –Radiation

15. BackNextEndBackNextEnd 10-14 Copyright Prentice Hall, 2002 Hardware Design The keyboard –Repetitive stress injuries (RSI) or repetitive motion injuries (RMI) –Ergonomic principles Key pressure Auditory feedback Layout – QWERTY and ASK Profile Finish and shape The mouse

16. BackNextEndBackNextEnd 10-15 Copyright Prentice Hall, 2002 Hardware Design The mouse –GUI interfaces –Shortcut menus –Notebook buttons –Touch pads –Evolving designs

17. BackNextEndBackNextEnd 10-16 Copyright Prentice Hall, 2002 Workplace Design The AMCO-PACT model of office layout Office Space Utilization Personal Preferences Aesthetic Desires Cost Time Organizational Analysis Machine & Equipment Analysis Activity Analysis Channel Analysis

18. BackNextEndBackNextEnd 10-17 Copyright Prentice Hall, 2002 Workplace Design Environmental impacts –Lighting Candela (cd) – Light intensity Lumen (lm) – Light radiation Lux (lx) – Illumination actually seen Reflection factor (p) – Capacity to reflect light –Sound Articulation index (AI) –Sound-absorbing materials –Sound-masking systems –Office layout

19. BackNextEndBackNextEnd 10-18 Copyright Prentice Hall, 2002 Workplace Design Environmental impacts –Air quality –Colors and textures Workstation design –Work analysis –Anthropometric concerns Posture Reach and viewing distance

20. BackNextEndBackNextEnd 10-19 Copyright Prentice Hall, 2002 Workplace Design Behavioral Concerns –Territoriality –Personal space –Backs and sides –Eye contact –Status –Socialization

21. BackNextEndBackNextEnd 10-20 Copyright Prentice Hall, 2002 Summary Natural language interface Pen-based interface Pixel QWERTY keyboard Radiation Reflection Refresh rate Resolution Speech recognition technology Territoriality User friendly User interface Documentation Ergonomics Flicker Glare Graphical user interface (GUI) Help facilities Human factors Icon-based interface Lumen Lux Matrix density Menu-based interface Key Terms: American Simplified Keyboard AMCO-PACT Anthropometrics Articulation index Bezel Bit-mapped Candela Carpal tunnel syndrome Character resolution Command-based interface Context-sensitive help Contrast Decibel

22. BackNextEndBackNextEnd 10-21 Copyright Prentice Hall, 2002 Next: Organizational Change

23. 22 > Selanjutnya Pert 16 HUMAN FACTOR : H/W, S/W, Workplace