1. UPV GROUP

2. Team members Eva Mollá Angela Podperova Rafael Boix Alejandro Cosa Lukasz Lampika

3. Introduction Porcelanosa was founded in 1973 in Villareal, Castellon (Spain). The production of ceramic tiles is the core activity that has consolidated one of Europe's most international business groups that today ranks amongst the top four most prestigious Spanish companies, according to a report published by PricewaterhouseCoopers and The Financial time.

4. The position in the market Their position in the market (international company, one of the most important brands in ceramic tiles, etc...) Their corporate philosophy is based on offering to customers guaranteed satisfaction as well as steady international growth achieved thorough sustainable development. As they state,"PORCELANOSA is much more than just a brand name; it represents an entire lifestyle; a way of perceiving beauty and comfort through the creation of settings with a style of their own. Day after day we work to create state-of-the-art products that are beautiful, original and highly practical

5. Sales volume The PORCELANOSA Group currently boasts a total of 410 showrooms in 72 countries, staffed by a team of 5,000 professionals and occupies 600,000 m2 of facilities. Annual turnover currently stands at 1,000 million euros.

6. Other Brands Venis, which makes the design ceramic tiles Gamadecor, which makes Bathroom furniture and accesories System-pool, which makes pool-related things L'antic colonial, which makes hand-made ceramic tiles Butech, which activity is related to materials used in making ceramic tiles Noken, which makes bathroom furniture like taps, sanitary ware, bathroom units, etc.. Ceranco, which makes the budget line of ceramic tiles

7. Quality management tools Bar graphs Flow charts

8. Project objectives Focus on: –How the 10 Operations management decisions are applied –Show how the company works worldwide. –Analyze the strategy of the company strong points and weak points