1. Mitel 3300 ICP Telephone Training

2. CSC Campus New Phone Types 530253305340

11. To Adjust the Your Phones Ringer Volume

16. To Retrieve a Call Placed on Hold from Another Phone Press the Call Hold RR button (**26 from a 5302) Dial the extension number of the phone where the call was placed on Hold

17. Call Me Back When you call a phone on your system and their phone is ringing, you can press the softkey “Call Me Back. This sets a call back on the extension that you were calling. When that extension uses their phone and hangs up, your phone will being to ring and it will display “Calling Back” and the extension number or the other phone in your display. If you pickup your handset or go to hands free mode, their phone will begin to ring. Once they answer the call back is cancelled. The callback will also cancel if: You let your phone ring 5 times 8 hour of time elapses since you set the call back.

20. Call History Press the Settings Key Press the Call History Button Select From the Three Options Made Answered Missed *Note: Use the Right/Left Arrow Keys to Scroll Through the List

21. MITEL Messaging Server User Training 4000 432-6002

23. Using the Tutorial Continued:

24. Accessing your voice mail box: From any Mitel phone in you system dial When the voice mail answers, press * plus you extension number. Enter your password. Accessing your voice mailbox external to the system: Dial from any phone. When the voice mail answers, press * plus you extension number. Enter your password.

25. Wireless Headsets are Available in the Machines Room at a Cost of $325 ea.

26. Thank You Telephone System Support CallHelp Deak @ 6311 Email helpdesk@csc.edu