1. Aims of the Rich Picture Include all relevant hard facts Include all relevant hard facts Include all relevant soft issues Include all relevant soft issues Explain the problems, issues, conflicts, people (actors) involved in the problem situation Explain the problems, issues, conflicts, people (actors) involved in the problem situation Identify issues and matters of concern Identify issues and matters of concern

2. Elements of the Rich Picture Departmental and functional boundaries Departmental and functional boundaries Types of Activity Types of Activity Physical and Geographical Layout Physical and Geographical Layout Types of Products and Services Types of Products and Services Processes, goals and actions (Determine what is going on) Processes, goals and actions (Determine what is going on) Information Flows Information Flows Views of people within domains Views of people within domains

3. C‘Customers’Students A‘Actors’ Course Team T ‘Transformation Process’  Students into Graduates W‘Weltanschaung’ Belief that HE is a good thing O‘Owners’ University, Government QAA E‘Environment’ The structure of HE in the UK CATWOE of Part-Time Degree Programme

4. Root Definition “To provide part-time students with the maximum opportunity for self development while at the same time safeguarding academic standards and allowing the University to operate within its budget constraints and time constraints for students.

5. Design Curriculum Recruit Staff Allocate Resources Library IT Lectures & Tutorials Design Assessments Assessments & Examinations Define Measures of Performance Monitor Take Control Action Examination Board Design Regulations Monitor Take Control Action Define Measures of Performance Conceptual Model of Part-Time Degree Programme