1. Blogs, Wikis, and Web Communities Interlab 2003 November 5-7, 2003 Tracy R. Walker Sandia National Laboratories Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company, for the United States Department of Energy under contract DE-AC04-94AL85000.

2. Use the correct tools Incorrect tool usage symptoms: –“That’s great, but can it do...” –“Bring me another rock.” –“When all you have is a hammer, everything is a nail.”

3. Interpersonal Communication Solution Space Physical Proximity Time Synchronization Close “Together” Distant “Apart” Immediate “Now” Delayable “Whenever” Phone IRChat Meeting Shared Application Phone-Voice Mail DropZone/ File Sharing Electronic Meeting Email Memo White Board Fax Letter Just About Anything

4. Most Vital Business Value Test When the concept of information sharing becomes more important than the technology that enables it.

5. Blogs (Weblogs) Web Journal Selling points: –Ease of use –Different from group orientation of bulletin boards and discussion threads –Less disruptive than E-mail –Empower the individual – They get credit for their ideas. Warnings: –Time sink, Vast amount of drivel, –One sided knowledge burp

6. Blog Demo Chief Browserist Blog at Sandia Jeff White

7. Blog Resources www.slashdot.org Samplers: –Doc Searls – doc.weblogs.com Tools –www.userland.com –www.movabletype.com –www.blogger.com

8. Wiki An informal set of linked web pages with completely open access Wiki-Wiki Web – “Quick” in Hawaiian. Selling points: –“Group think” website –No special tools –Living mirror of your organization Warnings: –Unethical editing –Anonymity and Pseudonymity with Untraceability

9. Wiki Demo www.wikipedia.org Largest wiki on the web 152K encylopedia articles Wiktionary, Wikibooks, Wikiquote

10. Wiki Resources www.usemod.com/cgi-bin/wiki.pl?WhatIsaWiki c2.com/cgi/wiki?WikiWikiWeb www.wikipedia.org Uses: –Incubator for new ideas –Common knowledge store (e.g. Sys Admins) –Editorial review

11. Web Communities Specialized sites with common interests Selling points: –Greater than a ‘good’ site –Create a sense of belonging. –Specialized resources Warnings: –Tool limited –Be prepared to improvise

12. Community Principles Define the purpose Member extensible gathering places Member profiles that evolve Promote Leadership and hosting Clear yet flexible code of conduct Accommodate a range of rules Webtechniques.com

13. Community Principles (cont.) Facilitate Member-created subgroups Organize and promote cyclic events Integrating with the real world Webtechniques.com

14. Community Demo Intern Island – http://education.ca.sandia.gov http://education.ca.sandia.gov Sandia California Summer Intern Community