3 Information Systems in Perspective Chapter 1:Information conceptsWhat is an information systemBusiness information systemsSystems developmentOrganizations and info systemsCompetitive advantagePerformance based systemsCareers in Information Systems
6 What is an Information System? A set of interrelated components that collect, manipulate, and disseminate data and information and provide a feedback mechanism to meet an objective.
7 Earth BuddyWhat existing information systems can you Identify? Are they effective?What additional information systems would be beneficial? Why?
8 Information technology (IT) – any _______-based tool that people use to work with information and support the information and information-processing needs of an organizationInformation _______ is an important _______of business success and innovation
9 six major roles and goals of IT 1. Increase employee _________ by reducing time, errors and costs using2. Enhance _________ making3. Improve _________ collaboration4. Create business _________ and alliances5. Enable global _________ all over the world taking into consideration the culture of each nation or society.6. Facilitate organizational _________ as the organization evolves and responds to the ever-changing marketplace.
10 Management information systems (MIS) – the function that plans for, _______, implements, and _______ IT hardware, software, and the portfolio of applications that people use to support the goals of an organizationMIS is a business _______, similar to Accounting, Finance, Operations, and Human Resources
11 Today we live in an _______ age Where knowledge is power to gain and sustain a competitive advantage.Once you finish your program, you will enter the _______ as a knowledge worker.Knowledge worker works with and produces _______ as a product.A knowledge worker _______ all other types of workers by a 4-to-1 margin.
12 Information Concepts: Data Versus Information _______: raw factsAlphanumeric, image, audio, and video_______Organized collection of factsHave value beyond the facts themselves
13 Data Versus Information Figure 1.1: Defining and Organizing Relationships Among Data Creates Information
14 Data Versus Information Figure 1.2: The Process of Transforming Data into Information
15 The Characteristics of Valuable Information _______CompleteFlexible_______TimelyVerifiableSecure
16 Computer-Based Information Systems Collect, manipulate, store, and process data into information
17 Business Information Systems Most _______ types of information systems used in business organizations:Electronic and _______commerce systemsTransaction processing systemsManagement information systems_______ support systemsSpecialized business information systems
18 Systems Development Systems development Creating or _______ existing __________ systemsSystems investigationSystems analysisSystems designSystems implementationSystems maintenance and review
19 Organizations and Information Systems Organization: a _______ of people and other resources established to accomplish a set of goalsAn _______ is a systemInputs: __________ (materials, people, money)Outputs: goods or services
20 The Value Chain of a Manufacturing Company Figure 1.14: Net Flix
21 Net FlixWhere do you think Net Flix leverages the value chain to gain competitive advantage?Discuss where you feel Net Flix’s information systems helps them add value in the Value chain.
22 Technology Diffusion, Infusion, and Acceptance Technology diffusion: _______ of widespread use of technologyTechnology infusion: _______ to which technology permeates a departmentTechnology acceptance model (TAM): _______ factors that can lead to higher acceptance and usage of technology
23 Organizations in a Global Society As companies rely on _________ structures and outsourcing to a greater extent, businesses can operate around the worldChallenges to operating in a global societyEvery country has a set of customs, cultures, standards, politics, and lawsLanguage _________Difficulty in managing and controlling operations in different countries
24 Competitive advantage 1834Competitive advantageSignificant, long-term __________ to a company over its competitionAbility to establish and __________ a competitive advantage is vital to a company’s success NFL Coaches
25 NFL CoachesFrom our list of Roles and goals of Technology, what does the IS of the NFL achieve?What sources of competitive advantage can you identify in the NFL?Are these long term, sustainable competitive advantages?
26 THE FIVE FORCES MODEL – EVALUATING BUSINESS SEGMENTS Factors That Lead Firms to Seek Competitive Advantage
28 Strategic Planning for Competitive Advantage Change the __________ of the industryNetflix, hp & compaq, charles scwabCreate new __________ or servicesItunes, imac,Improve __________ products or servicesHealthy & light,Use __________ systems for strategic purposesSabre, NFL CoachesSee table 1.5
29 __________ __________ case Answer the following Analyze the industry that __________ is in using the porter model, is it a good industry to be in?What competitive advantage do you feel __________ has? How does information play into that competitive advantageAfter maybe talk about personal competitive advantage
30 Performance-Based Information Systems Ella Mae Consider both __________ advantage and costsUse __________, return on investment (ROI), net present value, and other measures of performanceFigure 1.15: Three Stages inthe Business Use ofInformation Systems
31 Return on Investment and the Value of Information Systems Earnings growthMarket __________Customer __________ and satisfactionTotal __________ of ownership
32 Careers in Information Systems Figure 1.16: The Three Primary Responsibilities of Information Systems
33 S1--Passwords & Password Etiquette What makes a strong passwordexamples of good ones
34 Passwords & Password Etiquette cont. One techniqueI was born in Lethbridge Alberta in 1980IwbiLAi1980Better yet -- I was born before 12:00 in Lethbridge Alberta in 1980Iwb<12:00iLAi1980Once created, your password needs to be protectedNever ____________ it downDo not share with others, don’t ask ___________ for theirs and never give yours to _____________ elseSwap__________, don’t let someone else type for youLook in another _________, when others typing