1. Windows SAN: Resolving Technical Barriers To Adoption And Deployment Keith Hageman Sr. Technical Evangelist Windows Server Division Microsoft Corporation

2. Agenda Storage Trends Windows customer challenges Windows Simple SAN Initiative Market opportunities Program details (requirements and recommendations) Categories Storage product improvement WINS! SolutionsResources

3. Team Charter Windows Server Storage Focus

4. Storage Trends Storage consolidation Networked storage lowers TCO, provides higher availability Branch offices with no administrative staff Disk replacing tape for recovery Tape used for archive only Automated backups, admin-less restores Fast recovery Management costs dominating acquisition costs Appliances, consolidation, and virtualization reduce costs Security, compliance, help desk, and SLA’s all require people Systems adding automatic failure detection and self-healing Data moving to richer specialized storage platforms Email, SAP, SQL, Document Management Systems, CAS

5. Windows Customer Challenges “Build a SAN” usability studies Small and Medium organization surveys No storage administrators; only Windows administrators! Backup is their only “storage’ related day to day work No knowledge of storage technologies No replication in use Prefer GUIs over CLIs Reactive not proactive No server monitoring Evaluate and deploy without reading whitepapers Deployment is not a controlled process

6. St. Mary And All Angels Datacenter

7. Windows Simple SAN Program Program goals Structure of the program Program benefits

8. Key Simple SAN Market Benefits all types of orgs Consolidate servers and storage Protect data Simplify management and scalability Product requirements Easy to deploy/use/manage Configurable for complete solutions Priced right for small/medium 43% of all servers (US) Average 29 servers (US) 20% of all companies Simple SAN target market Small IT (SIT):1-3 servers Medium IT (MIT):4-15 servers Large IT (LIT):16-99 servers Enterprise IT (EIT):100+ servers

9. Bringing The Best Of Storage To All Business Small BusinessEnterprise

10. Program Goals Help provide Windows customers with simplified SAN solutions that are Easy to deploy InteroperateServiceable Provide the programmatic framework to help meet customer needs by Helping drive partnerships among SAN vendors Providing a Simple SAN program that guides the development of simpler SAN components and solutions

11. Required And Recommended Simple SAN – Requirements Can be explicitly evaluated and validated via specific metrics Interoperability issues are solved by these requirements Simple SAN – Recommendations Includes Out Of Box Experience, quality of documentation, and other non-“Designed for Windows” testing “Best practices” solved by recommendations

12. Simple SAN Categories Solutions Out-of-Box Experience Documentation Serviceability Interoperability Components Storage Array HBA (FC and iSCSI) FC Switch Storage Provisioning Backup/Quick Restore Tape Drive/Library Multipath Solution Clustering Security

13. Simple SAN Components To date

14. Storage Product Improvements HBAs BIOS LUN setting was HEX now decimal “boot from SAN” LEDs don’t go “green” until drivers are valid Storage arrays No serial cable connections Better labeling “keyed” cables Switches Open zoning out of box Storage provisioning Simple management apps

15. Component“Required”“Recommended” Out-Of-Box Experience – Setup must require a single reboot only (no multiple reboots) – Setup program manages initial zoning configuration – A Windows administrator should be able to complete the setup without additional training or outside consultant – Total setup time should be less than 3 hours – Should be a single point of contact for support (the solution seller) Documentation – “Getting Started” solution must be from a single source (no multi-vendor quick start guides) – must include hard copy (or CD) of Complete installation steps – Decision-point rationale (when to turn on certain features) should be clearly explained – All storage terminology should be defined Complete Solution Requirements

16. Component“Required”“Recommended” Serviceability (driver downloads) – Setup should be integrated: All drivers and providers should be installed in a single step – Include an information source with all relevant driver information Clustering If implemented, must: – Use Enterprise Qualification Program (EQP) or a listed cluster solution on Windows catalog – Support LUN resets – iSCSI configurations should support persistent reservations when using multipathing for load balancing – Support maintenance mode for VSS fast recovery scenarios Interoperability – Vendors should make every effort to design solutions that are interoperable, allowing for the addition or replacement of components at a later date

17. Call To Action Improve your products for Simple SAN customers Easy to deploy Interoperate Easy to use Join the Simple SAN program Qualify your products as Simple SAN Components Submit products for listing http://www.microsoftstoragepartners.com http://www.microsoftstoragepartners.com

18. Community And Resources Homepage http://www.microsoft.com/windowsstorageserver/R2 http://www.microsoftstoragepartners.com Community Resources http://www.microsoft.com/communities/default.mspx Most Valuable Professional (MVP) http://www.microsoft.com/communities/mvp Newsgroups Converse online with Microsoft Newsgroups, including Worldwide http://communities2.microsoft.com/communities /newsgroups/en-us/default.aspx http://communities2.microsoft.com/communities /newsgroups/en-us/default.aspx User Groups – Meet and learn with your peers http://www.microsoft.com/communities/ usergroups/default.mspx http://www.microsoft.com/communities/ usergroups/default.mspx Case Studies and Product Information http://www.microsoft.com/windowsserversystem/storage/default.mspx http://www.microsoft.com/windowsserversystem/wss2003/default.mspx http://www.microsoft.com/windowsserversystem/wss2003 /productinformation/casestudies/default.mspx http://www.microsoft.com/windowsserversystem/wss2003 /productinformation/casestudies/default.mspx

19. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.