2TeamsUnit of two of more people with complementary skills who are committed to a common purpose, set of performance goals, and expectations, for which they hold themselves accountable.
3Themes People work on continuous basis for duration of team Small People share a goal
4Group vs. Team Work independently Strong leader Individual accountabilityShared missionShared leadershipCollective responsibilityEquality
5Continuous Improvement TeamworkAn understanding of and commitment to group goals on the part of all team members.AdvantagesDisadvantagesSynergyCliquesPeer EvaluationConformityMutual SupportGroup ThinkContinuous ImprovementSocial Loafing
6Effective Teams Innovation/Adaptation Efficiency Quality Employee Satisfaction
7Innovative TeamsCapability to rapidly respond to environmental needs and changesCan you think of any examples?
8Efficient TeamsEnable the organization to attains goals with fewer resourcesWhen could we use these teams?
9Quality Teams Ability to achieve superior results with fewer resources Exceed customer expectations at the same timeExamples of these teams?
10Employee Satisfaction Maintain employee commitment and enthusiasm by meeting the personal needs of membersWho wants to be in this team?
11Effective Team Leaders Knowledgeable in team processMust recognize needs of their peopleMust build on team’s strengthsDevelop trust within teamEncourage and support team decisionsProvide teams with challenging and motivating work
12Group Centered Approach Decision MakingTraditional ApproachGroup Centered ApproachLeader focus on task and ignore personal feelingsSeek opinions and agreement but make final decisionMaintain control of group discussionDiscourage expression of feelingsLeader listens attentively and observes non-verbal cuesAdvisor or FacilitatorModel appropriate leadership behaviorEstablish safe climateRelinquish control to the group to make final choice
13Now its your turn to work together as a team to accomplish a goal