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Slezská diakonie Social assistance in the families

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Presentation on theme: "Slezská diakonie Social assistance in the families"— Presentation transcript:

1 Slezská diakonie Social assistance in the families
with children threatened by social exclusion in the city of Ostrava CONTACT: Rolnická 55, Ostrava – Nová Ves Tel: ,

2 The service definition according to the law no. 108/2006 Sb
The service definition according to the law no. 108/2006 Sb., about social services the house service (services, which are provided to individuals in their natural social environment (§ 33 paragraph 4) social prevention services (help to prevent social exclusion of the persons, who are threatened by such danger, the aim of the social prevention services is to help individuals to get over their unfavourable situation and protect society from emergence and spreading of undesirable social phenomena (§ 32 letter c) social activation services for families with children (§ 65) It is a service provided to a family with a child, whose development is threatened by impact of long-term crisis social situation, that parents are not able to overcome themselves without any help, and whose development is also threatened by other dangers.

3 Basic information about the service
2004 beginning of the service the establishment of the service is connected with the aim of the community plan of the City of Ostrava: to decrease overwork of OSPOD social workers the service provider is the advisory centre ELPIS Ostrava – advisory centre for the victims of violence, mistreat and abuse (they were meeting still higher number of clients, who needed social assistance, in that time there was missing certain “middleman” between OSPOD workers and the family) service coordinator, two social workers

4 2006. Mateřské centrum Rodinka (Mother centre
2006 Mateřské centrum Rodinka (Mother centre Rodinka) becomes the operator of social assistance the service widens and that is the reason for the increased umber of social workers 2007 joined the project SROP “Hope for the family”, which significantly helped to make the service independent register the service as social activation service for families with children the service´s activities have increased by regular organized leisure time activities and trips for families 2009 joining the project “Support and development of the services of social prevention in Moravian-Silesian region”

5 The chart shows number of families in the period from 2005 to 2OO8

6 Personal provision of the service
Direct care workers: project manager (the head of the service) 4 social workers/ assistants contract of services – supervisor part-time job: the head of the area, economist, accountant

7 Role of Social assistance Ostrava
The service of social assistance supports parents with children from the city of Ostrava and surrounding districts during coping with long-term unfavourable life situation. The service mission is with the help of regular visits in the family to support them in solving the problems and search possibilities of improvement according to the family´s ideas and wishes. The service workers pursue to increase self-sufficiency of the families.

8 The target group family/parent with a child/children age 0 – 15 from the city of Ostrava and near surrounding districts in difficult situation families in need (the danger of taking a child away, behaviour problems of the child, problems with housing, indebtedness, etc.) persons, to whom children have been consigned, including foster parents parent/s, who are expecting a baby families, who ask the service for support in the time of comeback of their children from the institutional care facility persons who ask for one-time advise on the problem in question Most services of social assistants are used by the families with children, over who is executed control of OSPOD social workers of the individual authorities of Ostrava districts.

9 Aims of the service to secure independent functioning of the family (independence from the help of workers of social assistance, decrease of dependence on financial help of the state, accepting responsibility of the members of the family for their actions, reaching a state, when the client puts some effort into solving the problem situation independently), to support the family in the care of their own household and joining the society (to teach family to manage with money, to plan the time, teach the mother or other members of the family to cook cheaply, tidy up, clean, wash up, iron, find interest groups for children, job, attendance of kindergarten, mother centre, visits of the playground in the surrounding area, spending free time the whole family together),

10 by strengthening parents’ abilities to prevent useless placing of the child from the family into the institutional care facilities (to improve communication between parents and children - to be able to listen, not to ignore, empathise with the child´s needs, not to act in aggressive way, be able to act with child as with a child, not to speak vulgarisms in front of the children, speak together about what happened at school, what are their problems, what did they experienced with their friends, the care of the mental, emotional and physical aspects of the children’s personality – to give them food, prepare things to school, securing adequate housing conditions, monitoring homework, to secure enough stimulations for child´s development, to create rituals for example reading before going to sleep, dinning together, strengthening of hygienic habits - cleaning teeth, washing)

11 through the educational impact of social assistant onto the family and the help to the child with school preparations, to contribute to improvement of the child´s school results (to teach parents to learn with child, regular school attendance (excusing absence), teach parents to check homework, mediate contact with another organization, which secures tutor classes) through leisure time activities teach parents to spend their free time with their children, straighten relationships between them and prevent passive way of children´s lives (through trips with social assistance workers to show parent the possibilities how to spend their free time with children, interest groups for children, common games of parents and children, spending leisure time in different way than just in front of the TV or the computer)

12 The course of cooperation with the family
1. Making a contact 2. Mapping of situation 3. Formulation of order 4. Service planning 5. Plan of realization 6. Finishing of the cooperation and evaluation of the results together with the family

13 Making a contact and mapping of situation
the interested person contacts the service him/herself the service is recommended by a close person (relative, neighbour, service user) the service is recommended by other no profitable organization or service service is recommended by a state institution (mostly by the organ of social law protection of children, curator) contact with the person interested in service, most often in his/her natural environment (the first sitting takes place in the presence of service manager and social worker, the potential client is informed about the service and the present workers are informed about the person’s requirements for services) creation of relationship based on trust, security, honesty – the possibility to inform social worker about the family situation discussing personal expectations, requirements, goals

14 Formulation of the order and service planning
users own image about situation solution is confronted with the social worker offer it comes to formulation of the user order with support of social worker conclusion of contract about cooperation (preceded by informing about rights and responsibilities, the form of the contract is written or oral, it is possible to keep the user in anonymity) individual plan of cooperation (the plan of gradual reaching the goals set by user with support of social worker in certain time horizon – reaching individual goals motivates the user to solve the situation), continuous redefining of the goals extent: approximately 1-3 meetings

15 Plan of realization during the cooperation voluntary but active participation of the family on solving of their own situation is stressed providing basic consulting in the given area (providing information, recommendation, support with communication with authorities, possible employers, school, doctors, mediation of specific or legal counselling, etc.) regular visits in the family (training of skills, help with children´s preparation for school, strengthening of parents´ competences, support and strengthening of natural net of relations of client, evaluation of the situation development) accompaniment of the client (mediation of communication between family and authorities, support with enforcement of rights and interests of the client, integration of the client into society) multidiscipline cooperation on behalf of the client (e.g. OSPOD, school, doctors, authorities, other services, etc.) quality leisure time spending (trips and free time activities – important as prevention of problem behaviour of children or its repeating, parents spend their free time together with their children, they have common positive experiences – creation or renewal of relationships in the family) worker´s flexibility in respect to the family situation development

16 Finishing of the cooperation and evaluation of the results together with the family
User situation solution requires sufficient time and intensity of cooperation. gradual limitation of contact with family (towards the end of the cooperation the visits of the user has longer time periods between them, user contacts the social worker him/herself in the case of need) monitoring of independent functioning (visits are sporadic, phone contact with the family) evaluation of the cooperation with the family (in the course of cooperation the evaluation of individual plans takes place, social worker writes monthly reports about cooperation with the family, and at the end the final report, further the method of observation and dialogue is applied, the users fill in evaluation questionnaire) finishing of cooperation (the family is always informed about the possibility to contact the service in the case of need)

European social fond in the Czech Republic and by the Czech Republic government City district Ostrava – Jih, City district Ostrava – Poruba

18 Slezská diakonie Thank you for your kind attention.
Bc. Nikola Šimíková, project manager Social assistance in the families with children threatened by social exclusion in the city of Ostrava Rolnická 55, Ostrava – Nová Ves Tel: ,

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