1. Applegate, L.M., Austin, R.D, and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Instructor’s Manual Chapter 8 Managing IT Project Delivery Key Learning Objectives for Chapter 8: Understand possible sources of IT project risk and how these can be managed Recognize different approaches to project execution and understand their relatives merits Understand the value of both consistency and agility in project management

2. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 8: Managing IT Project Delivery Effects of Additional Risk Factors (Large Size, High Technology, High Requirements Volatility) on Project Risk

3. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 8: Managing IT Project Delivery What People Expect and What Often Happens at System Cutover

4. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 8: Managing IT Project Delivery Project Benefits