Presentation is loading. Please wait.

Presentation is loading. Please wait.

Learn to Listen! Listening Skills for Managers and their Staff Patrick R. Williams, Ph.D.

Similar presentations


Presentation on theme: "Learn to Listen! Listening Skills for Managers and their Staff Patrick R. Williams, Ph.D."— Presentation transcript:

1 Learn to Listen! Listening Skills for Managers and their Staff Patrick R. Williams, Ph.D.

2 The Opportunity Managers are typically subject matter experts, authority figures and project managers. As such, they spend a lot of time giving out information. But how much time do you spend taking in information? Professional listening may be the most important and under- utilized skill in the managers communications tool-kit.

3 The Value of Listening All successful communications begins with one act – the same act Research Interviewing Meeting planning Performance reviews Operations improvement

4 Todays Agenda At this teleseminar you will learn how to: Identify key listening skills Use listening skills in your daily work Deploy listening skills to advance your career

5 Who Is a Good Listener? Who Is a Good Listener? A checklist The person who writes learns twice


Download ppt "Learn to Listen! Listening Skills for Managers and their Staff Patrick R. Williams, Ph.D."

Similar presentations


Ads by Google