1. Question-Answering: Shallow & Deep Techniques for NLP Ling571 Deep Processing Techniques for NLP March 9, 2011 Examples from Dan Jurafsky)

2. Roadmap Question-Answering: Definitions & Motivation Basic pipeline: Question processing Retrieval Answering processing Shallow processing: AskMSR (Brill) Deep processing: LCC (Moldovan, Harabagiu, et al) Wrap-up

3. Why QA? Grew out of information retrieval community Web search is great, but… Sometimes you don’t just want a ranked list of documents Want an answer to a question! Short answer, possibly with supporting context

4. Why QA? Grew out of information retrieval community Web search is great, but… Sometimes you don’t just want a ranked list of documents Want an answer to a question! Short answer, possibly with supporting context People ask questions on the web Web logs: Which English translation of the bible is used in official Catholic liturgies? Who invented surf music? What are the seven wonders of the world?

5. Why QA? Grew out of information retrieval community Web search is great, but… Sometimes you don’t just want a ranked list of documents Want an answer to a question! Short answer, possibly with supporting context People ask questions on the web Web logs: Which English translation of the bible is used in official Catholic liturgies? Who invented surf music? What are the seven wonders of the world? Account for 12-15% of web log queries

6. Search Engines and Questions What do search engines do with questions?

7. Search Engines and Questions What do search engines do with questions? Often remove ‘stop words’ Invented surf music/seven wonders world/…. Not a question any more, just key word retrieval How well does this work?

8. Search Engines and Questions What do search engines do with questions? Often remove ‘stop words’ Invented surf music/seven wonders world/…. Not a question any more, just key word retrieval How well does this work? Who invented surf music?

9. Search Engines and Questions What do search engines do with questions? Often remove ‘stop words’ Invented surf music/seven wonders world/…. Not a question any more, just key word retrieval How well does this work? Who invented surf music? Rank #2 snippet: Dick Dale invented surf music Pretty good, but…

10. Search Engines & QA Who was the prime minister of Australia during the Great Depression?

11. Search Engines & QA Who was the prime minister of Australia during the Great Depression? Rank 1 snippet: The conservative Prime Minister of Australia, Stanley Bruce

12. Search Engines & QA Who was the prime minister of Australia during the Great Depression? Rank 1 snippet: The conservative Prime Minister of Australia, Stanley Bruce Wrong! Voted out just before the Depression What is the total population of the ten largest capitals in the US?

13. Search Engines & QA Who was the prime minister of Australia during the Great Depression? Rank 1 snippet: The conservative Prime Minister of Australia, Stanley Bruce Wrong! Voted out just before the Depression What is the total population of the ten largest capitals in the US? Rank 1 snippet: The table below lists the largest 50 cities in the United States …..

14. Search Engines & QA Who was the prime minister of Australia during the Great Depression? Rank 1 snippet: The conservative Prime Minister of Australia, Stanley Bruce Wrong! Voted out just before the Depression What is the total population of the ten largest capitals in the US? Rank 1 snippet: The table below lists the largest 50 cities in the United States ….. The answer is in the document – with a calculator..

15. Search Engines and QA

16. Search for exact question string “Do I need a visa to go to Japan?” Result: Exact match on Yahoo! Answers Find ‘Best Answer’ and return following chunk

17. Search Engines and QA Search for exact question string “Do I need a visa to go to Japan?” Result: Exact match on Yahoo! Answers Find ‘Best Answer’ and return following chunk Works great if the question matches exactly Many websites are building archives What if it doesn’t match?

18. Search Engines and QA Search for exact question string “Do I need a visa to go to Japan?” Result: Exact match on Yahoo! Answers Find ‘Best Answer’ and return following chunk Works great if the question matches exactly Many websites are building archives What if it doesn’t match? ‘Question mining’ tries to learn paraphrases of questions to get answer

19. Perspectives on QA TREC QA track (~2000---) Initially pure factoid questions, with fixed length answers Based on large collection of fixed documents (news) Increasing complexity: definitions, biographical info, etc Single response

20. Perspectives on QA TREC QA track (~2000---) Initially pure factoid questions, with fixed length answers Based on large collection of fixed documents (news) Increasing complexity: definitions, biographical info, etc Single response Reading comprehension (Hirschman et al, 2000---) Think SAT/GRE Short text or article (usually middle school level) Answer questions based on text Also, ‘machine reading’

21. Perspectives on QA TREC QA track (~2000---) Initially pure factoid questions, with fixed length answers Based on large collection of fixed documents (news) Increasing complexity: definitions, biographical info, etc Single response Reading comprehension (Hirschman et al, 2000---) Think SAT/GRE Short text or article (usually middle school level) Answer questions based on text Also, ‘machine reading’ And, of course, Jeopardy! and Watson

22. Question Answering (a la TREC)

23. Basic Strategy Given an indexed document collection, and A question: Execute the following steps: Query formulation Question classification Passage retrieval Answer processing Evaluation

25. Query Formulation Convert question suitable form for IR Strategy depends on document collection Web (or similar large collection):

26. Query Formulation Convert question suitable form for IR Strategy depends on document collection Web (or similar large collection): ‘stop structure’ removal: Delete function words, q-words, even low content verbs Corporate sites (or similar smaller collection):

27. Query Formulation Convert question suitable form for IR Strategy depends on document collection Web (or similar large collection): ‘stop structure’ removal: Delete function words, q-words, even low content verbs Corporate sites (or similar smaller collection): Query expansion Can’t count on document diversity to recover word variation

28. Query Formulation Convert question suitable form for IR Strategy depends on document collection Web (or similar large collection): ‘stop structure’ removal: Delete function words, q-words, even low content verbs Corporate sites (or similar smaller collection): Query expansion Can’t count on document diversity to recover word variation Add morphological variants, WordNet as thesaurus

29. Query Formulation Convert question suitable form for IR Strategy depends on document collection Web (or similar large collection): ‘stop structure’ removal: Delete function words, q-words, even low content verbs Corporate sites (or similar smaller collection): Query expansion Can’t count on document diversity to recover word variation Add morphological variants, WordNet as thesaurus Reformulate as declarative: rule-based Where is X located -> X is located in

30. Question Classification Answer type recognition Who

31. Question Classification Answer type recognition Who -> Person What Canadian city ->

32. Question Classification Answer type recognition Who -> Person What Canadian city -> City What is surf music -> Definition Identifies type of entity (e.g. Named Entity) or form (biography, definition) to return as answer

33. Question Classification Answer type recognition Who -> Person What Canadian city -> City What is surf music -> Definition Identifies type of entity (e.g. Named Entity) or form (biography, definition) to return as answer Build ontology of answer types (by hand) Train classifiers to recognize

34. Question Classification Answer type recognition Who -> Person What Canadian city -> City What is surf music -> Definition Identifies type of entity (e.g. Named Entity) or form (biography, definition) to return as answer Build ontology of answer types (by hand) Train classifiers to recognize Using POS, NE, words

35. Question Classification Answer type recognition Who -> Person What Canadian city -> City What is surf music -> Definition Identifies type of entity (e.g. Named Entity) or form (biography, definition) to return as answer Build ontology of answer types (by hand) Train classifiers to recognize Using POS, NE, words Synsets, hyper/hypo-nyms

38. Passage Retrieval Why not just perform general information retrieval?

39. Passage Retrieval Why not just perform general information retrieval? Documents too big, non-specific for answers Identify shorter, focused spans (e.g., sentences)

40. Passage Retrieval Why not just perform general information retrieval? Documents too big, non-specific for answers Identify shorter, focused spans (e.g., sentences) Filter for correct type: answer type classification Rank passages based on a trained classifier Features: Question keywords, Named Entities Longest overlapping sequence, Shortest keyword-covering span N-gram overlap b/t question and passage

41. Passage Retrieval Why not just perform general information retrieval? Documents too big, non-specific for answers Identify shorter, focused spans (e.g., sentences) Filter for correct type: answer type classification Rank passages based on a trained classifier Features: Question keywords, Named Entities Longest overlapping sequence, Shortest keyword-covering span N-gram overlap b/t question and passage For web search, use result snippets

42. Answer Processing Find the specific answer in the passage

43. Answer Processing Find the specific answer in the passage Pattern extraction-based: Include answer types, regular expressions Similar to relation extraction: Learn relation b/t answer type and aspect of question

44. Answer Processing Find the specific answer in the passage Pattern extraction-based: Include answer types, regular expressions Similar to relation extraction: Learn relation b/t answer type and aspect of question E.g. date-of-birth/person name; term/definition Can use bootstrap strategy for contexts, like Yarowsky ( - ) or was born on

45. Answer Processing Find the specific answer in the passage Pattern extraction-based: Include answer types, regular expressions Similar to relation extraction: Learn relation b/t answer type and aspect of question E.g. date-of-birth/person name; term/definition Can use bootstrap strategy for contexts, like Yarowsky ( - ) or was born on

46. Evaluation Classical: Return ranked list of answer candidates

47. Evaluation Classical: Return ranked list of answer candidates Idea: Correct answer higher in list => higher score Measure: Mean Reciprocal Rank (MRR)

48. Evaluation Classical: Return ranked list of answer candidates Idea: Correct answer higher in list => higher score Measure: Mean Reciprocal Rank (MRR) For each question, Get reciprocal of rank of first correct answer E.g. correct answer is 4 => ¼ None correct => 0 Average over all questions

49. AskMSR Shallow Processing for QA 1 2 3 4 5

50. Intuition Redundancy is useful! If similar strings appear in many candidate answers, likely to be solution Even if can’t find obvious answer strings

51. Intuition Redundancy is useful! If similar strings appear in many candidate answers, likely to be solution Even if can’t find obvious answer strings Q: How many times did Bjorn Borg win Wimbledon? Bjorn Borg blah blah blah Wimbledon blah 5 blah Wimbledon blah blah blah Bjorn Borg blah 37 blah. blah Bjorn Borg blah blah 5 blah blah Wimbledon 5 blah blah Wimbledon blah blah Bjorn Borg.

52. Intuition Redundancy is useful! If similar strings appear in many candidate answers, likely to be solution Even if can’t find obvious answer strings Q: How many times did Bjorn Borg win Wimbledon? Bjorn Borg blah blah blah Wimbledon blah 5 blah Wimbledon blah blah blah Bjorn Borg blah 37 blah. blah Bjorn Borg blah blah 5 blah blah Wimbledon 5 blah blah Wimbledon blah blah Bjorn Borg. Probably 5

53. Query Reformulation Identify question type: E.g. Who, When, Where,… Create question-type specific rewrite rules:

54. Query Reformulation Identify question type: E.g. Who, When, Where,… Create question-type specific rewrite rules: Hypothesis: Wording of question similar to answer For ‘where’ queries, move ‘is’ to all possible positions Where is the Louvre Museum located? => Is the Louvre Museum located The is Louvre Museum located The Louvre Museum is located,.etc.

55. Query Reformulation Identify question type: E.g. Who, When, Where,… Create question-type specific rewrite rules: Hypothesis: Wording of question similar to answer For ‘where’ queries, move ‘is’ to all possible positions Where is the Louvre Museum located? => Is the Louvre Museum located The is Louvre Museum located The Louvre Museum is located,.etc. Create type-specific answer type (Person, Date, Loc)

56. Query Reformulation Shallow processing: No parsing, only POS tagging Only 10 rewrite types

57. Query Reformulation Shallow processing: No parsing, only POS tagging Only 10 rewrite types Issue: Some patterns more reliable than others Weight by reliability Precision/specificity – manually assigned

58. Retrieval, N-gram Mining & Filtering Run reformulated queries through search engine Collect (lots of) result snippets

59. Retrieval, N-gram Mining & Filtering Run reformulated queries through search engine Collect (lots of) result snippets Collect all uni-, bi-, and tri-grams from snippets

60. Retrieval, N-gram Mining & Filtering Run reformulated queries through search engine Collect (lots of) result snippets Collect all uni-, bi-, and tri-grams from snippets Weight each n-gram by Sum over # of occurrences: Query_form_weight

61. Retrieval, N-gram Mining & Filtering Run reformulated queries through search engine Collect (lots of) result snippets Collect all uni-, bi-, and tri-grams from snippets Weight each n-gram by Sum over # of occurrences: Query_form_weight Filter/reweight n-grams by match with answer type Hand-crafted rules

62. N-gram Tiling Concatenates N-grams into longer answers Greedy method: Select highest scoring candidate, try to add on others Add best concatenation, remove lowest Repeat until no overlap

63. N-gram Tiling Concatenates N-grams into longer answers Greedy method: Select highest scoring candidate, try to add on others Add best concatenation, remove lowest Repeat until no overlap Dickens Charles Dickens Mr Charles Scores 20 15 10 merged, discard old n-grams Mr Charles Dickens Score 45

64. Deep Processing Technique for QA LCC (Moldovan, Harabagiu, et al)

65. Deep Processing: Query/Answer Formulation Preliminary shallow processing: Tokenization, POS tagging, NE recognition, Preprocess Parsing creates syntactic representation: Focused on nouns, verbs, and particles Attachment Coreference resolution links entity references Translate to full logical form As close as possible to syntax

66. Syntax to Logical Form

69. Deep Processing: Answer Selection Lexical chains: Bridge gap in lexical choice b/t Q and A Improve retrieval and answer selection

70. Deep Processing: Answer Selection Lexical chains: Bridge gap in lexical choice b/t Q and A Improve retrieval and answer selection Create connections between synsets through topicality Q: When was the internal combustion engine invented? A: The first internal-combustion engine was built in 1867. invent → create_mentally → create → build

71. Deep Processing: Answer Selection Lexical chains: Bridge gap in lexical choice b/t Q and A Improve retrieval and answer selection Create connections between synsets through topicality Q: When was the internal combustion engine invented? A: The first internal-combustion engine was built in 1867. invent → create_mentally → create → build Perform abductive reasoning Tries to justify answer given question

72. Deep Processing: Answer Selection Lexical chains: Bridge gap in lexical choice b/t Q and A Improve retrieval and answer selection Create connections between synsets through topicality Q: When was the internal combustion engine invented? A: The first internal-combustion engine was built in 1867. invent → create_mentally → create → build Perform abductive reasoning Tries to justify answer given question Yields 30% improvement in accuracy!

73. 73 Question Answering Example How hot does the inside of an active volcano get? get(TEMPERATURE, inside(volcano(active)))

74. 74 Question Answering Example How hot does the inside of an active volcano get? get(TEMPERATURE, inside(volcano(active))) “lava fragments belched out of the mountain were as hot as 300 degrees Fahrenheit” fragments(lava, TEMPERATURE(degrees(300)), belched(out, mountain)) volcano ISA mountain lava ISPARTOF volcano lava inside volcano fragments of lava HAVEPROPERTIESOF lava

75. 75 Question Answering Example How hot does the inside of an active volcano get? get(TEMPERATURE, inside(volcano(active))) “lava fragments belched out of the mountain were as hot as 300 degrees Fahrenheit” fragments(lava, TEMPERATURE(degrees(300)), belched(out, mountain)) volcano ISA mountain lava ISPARTOF volcano lava inside volcano fragments of lava HAVEPROPERTIESOF lava The needed semantic information is in WordNet definitions, and was successfully translated into a form that was used for rough ‘proofs’

76. 76 Question Answering Example How hot does the inside of an active volcano get? get(TEMPERATURE, inside(volcano(active))) “lava fragments belched out of the mountain were as hot as 300 degrees Fahrenheit” fragments(lava, TEMPERATURE(degrees(300)), belched(out, mountain)) volcano ISA mountain lava ISPARTOF volcano lava inside volcano fragments of lava HAVEPROPERTIESOF lava The needed semantic information is in WordNet definitions, and was successfully translated into a form that was used for rough ‘proofs’

77. A Victory for Deep Processing AskMSR: 0.24 on TREC data; 0.42 on TREC queries w/full web

78. Conclusions Deep processing for QA Exploits parsing, semantics, anaphora, reasoning Computationally expensive But tractable because applied only to Questions and Passages Trends: Systems continue to make greater use of Web resources: Wikipedia, answer repositories Machine learning!!!!

79. Conclusions Deep processing for QA Exploits parsing, semantics, anaphora, reasoning Computationally expensive But tractable because applied only to Questions and Passages

80. Summary Deep processing techniques for NLP Parsing, semantic analysis, logical forms, reference,etc Create richer computational models of natural language Closer to language understanding

81. Summary Deep processing techniques for NLP Parsing, semantic analysis, logical forms, reference,etc Create richer computational models of natural language Closer to language understanding Shallow processing techniques have dominated many areas IR, QA, MT, WSD, etc More computationally tractable, fewer required resources

82. Summary Deep processing techniques for NLP Parsing, semantic analysis, logical forms, reference,etc Create richer computational models of natural language Closer to language understanding Shallow processing techniques have dominated many areas IR, QA, MT, WSD, etc More computationally tractable, fewer required resources Deep processing techniques experiencing resurgence Some big wins – e.g. QA

83. Summary Deep processing techniques for NLP Parsing, semantic analysis, logical forms, reference,etc Create richer computational models of natural language Closer to language understanding Shallow processing techniques have dominated many areas IR, QA, MT, WSD, etc More computationally tractable, fewer required resources Deep processing techniques experiencing resurgence Some big wins – e.g. QA Improved resources: treebanks (syn/disc, Framenet, Propbank) Improved learning algorithms: structured learners,… Increased computation: cloud resources, Grid, etc

84. Notes Last assignment posted – Due March 15 No coding required Course evaluation web page posted: Please respond! https://depts.washington.edu/oeaias/webq/survey.cgi?use r=UWDL&survey=1254 https://depts.washington.edu/oeaias/webq/survey.cgi?use r=UWDL&survey=1254 THANK YOU!