1. © 2001, Cisco Systems, Inc. All rights reserved. 111 Presentation_ID IMPLICATIONS OF NETWORK VIRTUAL SOCIETY EMERGENCE EUROPEAN UNION CONFERENCE CATALONIA- MARCH 21, 2003 Stephen Du Mont

2. © 2001, Cisco Systems, Inc. All rights reserved. 222 Presentation_ID OVERVIEW  Evolution of e-Government  Impact of NVO  Emergence of New Society  Facilitating NVS Maturation  Conclusion

3. © 2001, Cisco Systems, Inc. All rights reserved. 333 Presentation_ID HISTORY OF LEADING e-GOVERNMENTS

4. © 2001, Cisco Systems, Inc. All rights reserved. 444 Presentation_ID APPLICATION MEGA DRIVERS

5. © 2001, Cisco Systems, Inc. All rights reserved. 555 Presentation_ID Impact of Network Virtual Organization on Public Sector

6. © 2001, Cisco Systems, Inc. All rights reserved. 666 Presentation_ID GOVERNMENTS NEW CHALLENGE It is beyond achieving outstanding organisational performance and competence … It is integrating different organizations to work as one entity, delivering value to customers and citizens surpassing what can be achieved as independent entities.

7. © 2001, Cisco Systems, Inc. All rights reserved. 777 Presentation_ID WHAT AN NVO CAN DO From ‘raw’ to citizen as quickly as possible Stripping out time and ‘distance’ in making and executing decisions Lifting the quality and value of real-time collaboration between increasingly complex communities of interest, resources and skills Creates value for citizens and government customers in an environment of rapid change

8. © 2001, Cisco Systems, Inc. All rights reserved. 888 Presentation_ID NVO DESIGN STRATEGIES Customer Centric Core / Context Continuous Standards

9. © 2001, Cisco Systems, Inc. All rights reserved. 999 Presentation_ID HOMELAND SECURITY AS AN NOV

10. © 2001, Cisco Systems, Inc. All rights reserved. 10 Presentation_ID Emergence of a New Society

11. © 2001, Cisco Systems, Inc. All rights reserved. 11 Presentation_ID THE NETWORKED VIRTUAL SOCIETY Citizen Focused Convergence of NVO’S Transnational Impact on Sovereignty A New Societal Divide

12. © 2001, Cisco Systems, Inc. All rights reserved. 12 Presentation_ID CISCO AS AN NVS PROTOTYPE “Its on the Portal” Real Collaboration Network Addiction Self Sufficiency 2X+ Productivity Transnational Development Responsible E Corporate Democracy

13. © 2001, Cisco Systems, Inc. All rights reserved. 13 Presentation_ID POTENTIAL IMPACT OF NVS Education- Retrieval/Analysis vs. Retention Healthcare- Predictive Allocation & Collaboration Taxation- Perceived Global Fairness Trade- Participants in Next Wave Jurisprudence- Deterrence & Productive Rehabilitation FDI- Short List Anti-trust- Collaborating Competitors Acceptance Employment- Softening the “Hard Core” Unemployed Migration- Knowledge Workers circumvention Productivity- Citizen Based Increases

14. © 2001, Cisco Systems, Inc. All rights reserved. 14 Presentation_ID CHALLENGES TO NVS Inertia of Nation-state Independence Politicians Negative View of Payback People & Organizational Inertia Leadership Vacuum Short Term Focus The missing crisis Emergence of NVS in Stealth Mode

15. © 2001, Cisco Systems, Inc. All rights reserved. 15 Presentation_ID NVS - ATTRIBUTES Escalating “Citizen Productivity” FDI Competitive Advantage Superior Growth in Income/Capita Dominate Digital Proclivity Knowledge Over Geography Value in Relationship Rights

16. © 2001, Cisco Systems, Inc. All rights reserved. 16 Presentation_ID NATIONAL COMPETITIVENESS STRATEGY Seek Leapfrog Opportunities Focus Investments in Human Capital Market NVO/NVS Enhancing Policies Transform to NVO Government Encourage Enterprises to join NVO’S Entice NVO’s vs. Traditional Organizations Obtain Passionate CEO Sponsorship

17. © 2001, Cisco Systems, Inc. All rights reserved. 17 Presentation_ID Conclusion

18. © 2001, Cisco Systems, Inc. All rights reserved. 18 Presentation_ID EVOLUTIONARY MODEL NVO = NVS = Increased Citizen Productivity = Escalating Quality of Life

19. © 2001, Cisco Systems, Inc. All rights reserved. 19 Presentation_ID DOES THIS MEAN Decline of Nation States? Escalating Development Velocity? Shift of Power to the Citizen? Wealth is Relationships? New Demographic Masks FDI? Opening of NVS Divide? Reinvention of Society?

20. © 2001, Cisco Systems, Inc. All rights reserved. 20 Presentation_ID SOCIETAL TRANSFORMATION KEYS A “Mindset” Shift Government Relevancy as Change Agent! “Are You Ready?”

21. © 2001, Cisco Systems, Inc. All rights reserved. 21 Presentation_ID