1. Credit Card Changes that Impact You! Changes to Accounts Receivable, Cash Receipts and Student Billing 7.77 Wanda Mahon & Bucky Wall Corporate Readiness

2. Wanda Mahon & Bucky Wall| Page #2 © 2008 Blackbaud Credit Card Changes that Impact You! Agenda PCI/PA DSS overview Visa mandated deadlines Impact of regulations Application changes Q & A

3. Wanda Mahon & Bucky Wall| Page #3 © 2008 Blackbaud Credit Card Changes that Impact You! PCI DSS & PA DSS Payment Card Industry Data Security Standard (PCI DSS)  Set of requirements developed by the major credit card companies to enhance credit card data security  All organizations that process, store, or transmit payment card data must be PCI DSS compliant or risk losing their ability to process credit card payments Payment Application Data Security Standard (PA-DSS)  Designed to help software vendors develop secure payment applications that do not store prohibited data  Payment applications that are sold, distributed or licensed to third parties are subject to the PA-DSS requirements  Formerly under the supervision of the Visa Inc. program known as the Payment Application Best Practices (PABP)

4. Wanda Mahon & Bucky Wall| Page #4 © 2008 Blackbaud Credit Card Changes that Impact You! Visa Mandated Deadlines October, 1 2008:  Newly boarded Level 3 and 4 merchants must be PCI DSS compliant or use PABP- compliant applications.  Merchants must be PCI DSS complaint or use PA DSS validated applications to obtain a NEW merchant ID number Level 3: Any merchant processing 20,000 to 1,000,000 Visa e-commerce transactions per year. Level 4: Any merchant processing fewer than 20,000 Visa e-commerce transactions per year, and all other merchants-regardless of acceptance channel-processing up to 1,000,000 Visa transactions per year. October, 1 2009:  VisaNet Processors (VNPs) and agents must decertify all vulnerable payment applications.  Systems that have been subject to a security breech July 1, 2010:  Acquirers must ensure their merchants, VNPs and agents use only PABP-compliant applications  Applies to all organizations that process credit cards

5. Wanda Mahon & Bucky Wall| Page #5 © 2008 Blackbaud Credit Card Changes that Impact You! Impact of Regulations on Blackbaud customers You can continue as normal until July 1, 2010 if:  you have an existing merchant ID  your processor or acquiring bank doesn’t require immediate compliance  and you are not using known vulnerable applications Contact your processor or acquiring bank now to determine their compliance requirements You should strive to become PCI compliant as soon as possible to:  Protect your donor data  Remove liability from your organization Compliancy will change your business practices  You are responsible for becoming PCI compliant  Review self-assessment at the PCI Security Council Organizations website

6. Wanda Mahon & Bucky Wall| Page #6 © 2008 Blackbaud Credit Card Changes that Impact You! Impact of Regulations on Blackbaud We need to remove credit card data from our applications to make them PA-DSS compliant We need to develop and implement process changes that will allow our hosting facilities and our development, support and services environments to achieve PCI-DSS compliance

7. Wanda Mahon & Bucky Wall| Page #7 © 2008 Blackbaud Credit Card Changes that Impact You! Changes to Accounts Receivable, Cash Receipts and Student Billing 7.77 Removal of the ability to store full credit card numbers  Store only the last 4 digits

8. Wanda Mahon & Bucky Wall| Page #8 © 2008 Blackbaud Credit Card Changes that Impact You! Helpful links PCI Overall information  http://www.pcisecuritystandards.org/index.shtml http://www.pcisecuritystandards.org/index.shtml  Self-Assessment Questionnaire: https://www.pcisecuritystandards.org/saq/index.shtml https://www.pcisecuritystandards.org/saq/index.shtml  Find a QSA: http://www.pcisecuritystandards.org/qsa_asv/find_one.shtmlhttp://www.pcisecuritystandards.org/qsa_asv/find_one.shtml Blackbaud sites:  PCI Landing page: http://www.blackbaud.com/pcihttp://www.blackbaud.com/pci  PCI Blog: http://forums.blackbaud.com/blogs/pci/default.aspxhttp://forums.blackbaud.com/blogs/pci/default.aspx Sign up for the PCI Compliance blog RSS feed at blogs.blackbaud.comblogs.blackbaud.com

9. Wanda Mahon & Bucky Wall| Page #9 © 2008 Blackbaud Credit Card Changes that Impact You! Questions