1. DOCLINE Users Group Meeting Medical Library Association 2010 Washington, DC Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health Department of Health & Human Services

2. DOCLINE Team At MLA  Maria Collins  Karen Kraly  Lis Unger  Martha Fishel Back at the office  Brent Ignacio  Barbara Nicholson  Lisa Theisen

3. Network Coordinators Neil Romanosky, Middle Atlantic PJ Grier, Southeastern Atlantic Charniel McDaniels, Greater Midwest John Bramble, MidContinental Re Mishra, South Central Pat Devine, Pacific Northwest Julie Kwan, Pacific Southwest Mark Goldstein, New England Isabelle Julian, Canada

4. Agenda Introductions Emergency Access Initiative DOCLINE today Recent enhancements Changes currently in progress Upcoming plans

5. Emergency Access Initiative (EAI) Collaborative partnership between NLM, NN/LM and participating publishers to provide free access to full-text articles from 300+ biomedical serial titles and select reference books to healthcare professionals and libraries affected by disasters in the United States

6. EAI Editorial Committee Suzetta Burroughs, University of Miami Becky Lyon, NLM Ethel Madden, Ochsner Clinic Foundation Mary Moore, University of Miami Kimberly Parker, WHO Nancy Roderer, Johns Hopkins Welch Medical Library, Chair Angela Ruffin, NLM Mary Ryan, University of Arkansas for Medical Sciences Library Rebecca Satterthwaite, CDC

7. EAI Participating Publishers American Academy of Pediatrics American Association for the Advancement of Science American College of Physicians American Society of Health- Systems Pharmacists ASM Press B.C. Decker BMJ Elsevier F.A. Davis Mary Ann Liebert Massachusetts Medical Society McGraw-Hill Merck Publishing Oxford University Press People’s Medical Publishing House Springer University of Chicago Press Wiley Wolters Kluwer

8. DOCLINE

9. DOCLINE Today 3,018 libraries participating Over 1.6 million serial holdings records  1.24 million print  324,000+ e-journals (20.3%) 1.86 million ILL Requests in FY09 Fill Rate is 93.1% Average number of routes is 1.28

10. ILL Requests 39% decline since 2002

11. Loansome Doc Requests 56.7% decline since 2002

12. Where Have the Requests Gone?

13. Network Delivery Methods

15. DOCLINE 4.0 – Serial Holdings Simplified title searching Added acquisitions status search filter Removed retrieval limits on search results Ability to list all of your own holdings for systematic review and updating Updated title and holdings display Improved navigation Improved holdings editing

16. Show All My Holdings

17. All My Holdings Results

18. Edit Holdings

19. Holdings Reports

20. June 2010 Database upgrade Downtime required  Friday evening – Saturday evening  June 4 th – 5th

21. Coming Soon … DOCLINE 4.5 Requests module updating Improved screen layout Improved workflow Enhancements

22. DOCLINE 4.5 Enhancements Warning message of possible duplicate order Warning message of erratum Do not route to Fill from physical format Transactions available for 150 days Odyssey as delivery method Improved date searching of requests Ability to search by patron name Contact library

23. Borrow – PubMed Citations

24. Borrow – Routing Instructions

26. Borrow - Address

27. Borrow – Citation

28. Borrow – M/A/N Map

29. Lend

32. Status Search

33. Status

34. Contact Library

35. We’re Still Thinking About … Licensing ILL restrictions Diverging journal content Updating of serial holdings data

36. Tugger celebrates with new EFTS members

37. Talk With DOCLINE Team NLM Booth  Tuesday, 10am – 12pm DOCLINE Team Members at MLA  Maria Collins  Karen Kraly  Lis Unger

38. Visit us at the NLM Booth Thank You

39. Where Have the Requests Gone?

40. Questions & Answers