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Example: Receiving goods to warehouse Detailed view

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1 Example: Receiving goods to warehouse Detailed view
What is the throughput time for good items? What is the capacity of each station? Where is the bottleneck? What is the cycle time? What is the throughput rate? If there are 15 orders coming in an 8 hr day, what would each stations utilization rate be? Receive Goods Inspect Goods (30) Match order? (10) Yes Quality Check (45) No Inform Purchasing Supervisor Report (5) No Accept? (2) Yes Goods 4 pick up

2 Solution – part 1 (single QC station)
Throughput Time for good items = 87 minutes Throughput Time for bad orders = 45 minutes Throughput Time for bad quality = 92 minutes Cycle time is 45 minutes Throughput rate for good orders is 10 orders / day Inspection capacity 2 orders/ hr = 16 orders / day (assuming 8 hr day) utilization rate = 15/16 = 94% Matching orders capacity 6 orders / hr = 48 orders / day utilization rate = 15/48 = 31% Supervisor Reports capacity= 12 orders / hr = 96 orders / day MAX utilization rate = 15/96 = 16% Quality Check capacity = 480 / 45 = 10 orders / day MAX utilization rate = 15/10 = 150% Acceptance processing capacity 30 orders / hr = 240 orders / day MAX utilization rate = 15/240= 6% Bottleneck for good orders is quality check Bottleneck for bad orders is inspect goods Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

3 Example: Receiving goods to warehouse Detailed view
What is the throughput time for good items? What is the capacity of each station? Where is the bottleneck? What is the cycle time? What is the throughput rate? Receive Goods Goods 4 pick up Inspect Goods (30) Quality Check (45) Yes Match order? (10) Yes Accept? (2) Quality Check (45) No No Inform Purchasing Supervisor Report (5) If we get 15 orders in an 8 hr day, what would the utilization rate be for each station?

4 Solution – part 2 (Two QC stations)
Throughput Time for good items = 87 minutes Throughput Time for bad orders = 45 minutes Throughput Time for bad quality = 92 minutes Throughput rate is 16 orders/ day Cycle time is 30 minutes Inspection capacity 2 orders/ hr = 16 orders / day (assuming 8 hr day) utilization rate = 15/16 = 94% Matching orders capacity 6 orders / hr = 48 orders / day utilization rate = 15/48 = 31% Supervisor Reports capacity= 12 orders / hr = 96 orders / day MAX utilization rate = 15/96 = 16% Quality Check capacity = 480 / 22.5 = 21 orders / day MAX utilization rate for each station = 15/21 = 71% Acceptance processing capacity 30 orders / hr = 240 orders / day MAX utilization rate = 15/240= 6% Bottleneck for ALL orders is inspect goods Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

5 Chapter 3: Problem 2 T3-a (14) Type A or B? Type A Type B T2 (13) T3-b (10) T4 (18) T1 (12) T3-c (11) T7 (10) T5 (15) T6 (22) a. For Type A customers, step T2 can process (60/13) = 4.62 customers per hour. T3 has three work stations and a capacity of (60/14) + (60/10) + (60/11) = customer per hour. Step T4 can process (60/18) = 3.33 customers per hour. The bottleneck for type A customers is the step with the highest processing time per customer, T4.

6 Chapter 3: Problem 2 T3-a (14) Type A or B? Type A Type B T2 (13) T3-b (10) T4 (18) T1 (12) T3-c (11) T7 (10) T5 (15) T6 (22) b. The bottleneck for Type B customers is T6 since it has the longest processing time per customer. The capacity for Type B customers is (60/22) = 2.73 customers per hour. Thus the average capacity is 0.3(3.33) + 0.7(2.73) = 2.9 customers per hour. This of course also the expected throughput rate of the entire process (Theoretically of course since we can’t have partial customers)..

7 Chapter 3: Problem 2 T3-a (14) Type A or B? Type A Type B T2 (13) T3-b (10) T4 (18) T1 (12) T3-c (11) T7 (10) T5 (15) T6 (22) c. Type A customers would wait before T2 and T4 because the activities immediately preceding them have a higher rate of output. Type B customers would wait before T5 and T6 because of the same reasons. This assumes that new customers are always arriving.

8 Another type of problem involving Parallel Processes
Bill’s Car Wash offers two types of washes: Standard and Deluxe. The process flow for both types of customers is shown in the following chart. Both wash types are first processed through steps A1 and A2. The Standard wash then goes through steps A3 and A4 while the Deluxe is processed through steps A5, A6, and A7. Both offerings finish at the drying station (A8). The numbers in parentheses indicate the minutes it takes for that activity to process a customer. A3 (12) Standard A4 (15) A8 (10) Standard or Deluxe A1 (5) A2 (6) A5 (5) Deluxe A6 (20) A7 (12) Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

9 Another type of problem involving Parallel Processes
a. Which step is the bottleneck for the Standard car wash process? For the Deluxe car wash process? b. What is the capacity (measured as customers served per hour) of Bill’s Car Wash to process Standard and Deluxe customers? Assume that no customers are waiting at step A1, A2, or A8. c. If 60 percent of the customers are Standard and 40 percent are Deluxe, what is the average capacity of the car wash in customers per hour? d. Where would you expect Standard wash customers to experience waiting lines, assuming that new customers are always entering the shop and that no Deluxe customers are in the shop? Where would the Deluxe customers have to wait, assuming no Standard customers? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

10 Another type of problem involving Parallel Processes
SOLUTION a. Step A4 is the bottleneck for the Standard car wash process, and Step A6 is the bottleneck for the Deluxe car wash process, because these steps take the longest time in the flow. b. The capacity for Standard washes is 4 customers per hour because the bottleneck step A4 can process 1 customer every 15 minutes (60/15). The capacity for Deluxe car washes is 3 customers per hour (60/20). These capacities are derived by translating the “minutes per customer” of each bottleneck activity to “customers per hour.” c. The average capacity of the car wash is (0.60  4) + (0.40  3) = 3.6 customers per hour. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

11 Another type of problem involving Parallel Processes
d. Standard wash customers would wait before steps A1, A2, A3, and A4 because the activities that immediately precede them have a higher rate of output (i.e., smaller processing times). Deluxe wash customers would experience a wait in front of steps A1, A2, and A6 for the same reasons. A1 is included for both types of washes because the arrival rate of customers could always exceed the capacity of A1. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

12 In class Exercise: Emergency Room Case
The first thing patients do when they arrive into an emergency room is register with the front desk unless it is a life threatening condition that requires immediate attention. Those are taken immediately inside to one of the exam rooms where they receive care from the ER doctor and nurses to stabilize them. Almost all of these patients will be admitted to the hospital for further tests, observation, or surgery. The non-critical patients have to wait in a lounge until one of the exam rooms empties at which time a nurse invites them in, takes down their vital signs (blood pressure, temperature, heart rate) and then she documents their ailment. At their leisure the ER doctor comes in examines the patient and either orders more tests or prescribes medication and releases the patient. Those requiring more tests have to wait for the test results from the lab or radiology before receiving further treatment. Some of those patients are released while others are admitted to the hospital. Patients released have to settle their bills before heading home.

13 EMERGENCY ROOM FLOWCHART
END 1 DISCHARGE PRESCRIBE MEDS NO MORE TESTS ? WAIT WAIT REGISTER VITAL SIGNS MED EXAM NC YES C ER CARE END BLOOD WORK XRAY, OTHERS HOSP ADMIT WAIT EVALUATE RESULTS YES SERIOUS AILMENT ? NO EMERGENCY ROOM FLOWCHART 1

14 IDEAL “ER” SCENARIO! END DISCHARGE REG PRESCRIBE MEDS NO MORE CHECK
TESTS CHECK VITAL SIGNS MED EXAM YES PERFORM TESTS WAIT EVALUATE RESULTS SERIOUS AILMENT ? NO YES HOSP ADMIT IDEAL “ER” SCENARIO! END

15 Process Throughput Time Reduction
Perform activities in parallel Change the sequence of activities Reduce interruptions 20

16 7 Key Principles of Bottleneck analysis
The focus is on balancing flow, not on balancing capacity. Maximizing output and efficiency of every resource will not maximize the throughput of the entire system. An hour lost at a bottleneck or constrained resource is an hour lost for the whole system. An hour saved at a non-constrained resource does not necessarily make the whole system more productive.

17 7 Key Principles of Bottleneck analysis
Inventory is needed only in front of the bottlenecks to prevent them from sitting idle, and in front of assembly and shipping points to protect customer schedules. Building inventories elsewhere should be avoided. Work should be released into the system only as frequently as the bottlenecks need it. Bottleneck flows should be equal to the market demand. Pacing everything to the slowest resource minimizes inventory and operating expenses.

18 7 Key Principles of Bottleneck analysis
Activation of non-bottleneck resources cannot increase throughput, nor promote better performance on financial measures. Every capital investment must be viewed from the perspective of its global impact on overall throughput (T), inventory (I), and operating expense (OE).

19 How Operational Measures Relate to Financial Measures
Relationship to Financial Measures Description Utilization (U) Operating Expense (OE) Throughput (T) Inventory (I) Operational Measures All the money invested in the system in purchasing things that it intends to sell A decrease in I leads to an increase in net profit, ROI, and cash flow Rate at which system generates money through sales An increase in T leads to an increase in net profit, ROI, and cash flows All the money the system spends to turn inventory into throughput A decrease in OE leads to an increase in net profit, ROI, and cash flows The degree to which equipment, space, or labor is currently being used, and is measured as the ratio of average output rate to maximum capacity, expressed as a % An increase in U at the bottleneck leads to an increase in net profit, ROI, and cash flows

20 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Constraint Management – Making product choices using bottleneck analysis Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

21 Identifying the Bottleneck Multi-Product Multi-stations
EXAMPLE Diablo Electronics manufactures four unique products (A, B, C, and D) that are fabricated and assembled in five different workstations (V, W, X, Y, and Z) using a small batch process. Each workstation is staffed by a worker who is dedicated to work a single shift per day at an assigned workstation. Batch setup times have been reduced to such an extent that they can be considered negligible. Figure 7.2 is a flowchart of the manufacturing process. Diablo can make and sell up to the limit of its demand per week, and no penalties are incurred for not being able to meet all the demand. Which of the five workstations (V, W, X, Y, or Z) has the highest utilization, and thus serves as the bottleneck for Diablo Electronics? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

22 Identifying the Bottleneck
Product A $5 Raw materials Purchased parts Product: A Price: $75/unit Demand: 60 units/wk Step 1 at workstation V (30 min) Finish with step 3 at workstation X (10 min) Step 2 at workstation Y (10 min) Product B Raw materials Purchased parts Product: B Price: $72/unit Demand: 80 units/wk Finish with step 2 at workstation X (20 min) Step 1 at workstation Y (10 min) $3 $2 Product C Raw materials Purchased parts Product: C Price: $45/unit Demand: 80 units/wk Finish with step 4 at workstation Y (5 min) Step 2 at workstation Z (5 min) Step 3 at workstation X (5 min) Step 1 at workstation W (5 min) $2 $3 Product D Raw materials Purchased parts Product: D Price: $38/unit Demand: 100 units/wk $4 Step 2 at workstation Z (10 min) Finish with step 3 at workstation Y (5 min) Step 1 at workstation W (15 min) $6 Flowchart for Products A, B, C, and D Overhead Costs: $8,500; Labor Costs: $18/hr (8hrs/day; 40 hrs/week)

23 Identifying the Bottleneck
SOLUTION Because the denominator in the utilization ratio is the same for every workstation, with one worker per machine at each step in the process, we can simply identify the bottleneck by computing aggregate workloads at each workstation. The firm wants to satisfy as much of the product demand in a week as it can. Each week consists of 2,400 minutes of available production time. Multiplying the processing time at each station for a given product with the number of units demanded per week yields the workload represented by that product. These loads are summed across all products going through a workstation to arrive at the total load for the workstation, which is then compared with the others and the existing capacity of 2,400 minutes. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

24 Identifying the Bottleneck
Workstation Load from Product A Load from Product B Load from Product C Load from Product D Total Load (min) V W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

25 Identifying the Bottleneck
Workstation Load from Product A Load from Product B Load from Product C Load from Product D Total Load (min) V W X Y Z 60  30 = 1800 1,800 80  5 = 400 100  15 = 1,500 1,900 60  10 = 600 80  20 = 1,600 80  5 = 400 2,600 80  10 = 800 100  5 = 500 2,300 100  10 = 1,000 1,400 These calculations show that workstation X is the bottleneck, because the aggregate work load at X exceeds the available capacity of 2,400 minutes per week. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

26 Determining the Product Mix
Pedro Rodriguez, the newly hired production supervisor, is knowledgeable about the theory of constraints and bottleneck-based scheduling. He believes that profitability can indeed be improved if bottleneck resources were exploited to determine the product mix. What is the change in profits if, instead of the traditional method used by Diablo Electronics, the bottleneck method advocated by Pedro is used to select the product mix? SOLUTION Decision Rule 1: Traditional Method Select the best product mix according to the highest overall contribution margin of each product. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

27 Determining the Product Mix
Step 1: Calculate the contribution margin per unit of each product as shown here. A B C D Price Raw material and purchased parts = Contribution margin Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

28 Determining the Product Mix
Step 1: Calculate the contribution margin per unit of each product as shown here. A B C D Price Raw material and purchased parts = Contribution margin $75.00 $72.00 $45.00 $38.00 –10.00 –5.00 $65.00 $67.00 $40.00 $28.00 When ordered from highest to lowest, the contribution margin per unit sequence of these products is B, A, C, D. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

29 Determining the Product Mix
Step 2: Allocate resources V, W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation X) is encountered. Subtract minutes away from 2,400 minutes available for each week at each stage. Work Center Minutes at the Start Minutes Left After Making 80 B Minutes Left After Making 60 A Can Only Make 40 C Can Only Make 100 D V W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

30 Determining the Product Mix
Step 2: Allocate resources V, W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation X) is encountered. Subtract minutes away from 2,400 minutes available for each week at each stage. Work Center Minutes at the Start Minutes Left After Making 80 B Minutes Left After Making 60 A Can Only Make 40 C Can Only Make 100 D V W X Y Z 2,400 600 2,400 2,200 700 2,400 800 200 1,600 1,000 300 2,200 1,200 The best product mix according to this traditional approach is then 60 A, 80 B, 40 C, and 100 D. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

31 Determining the Product Mix
Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Labor Overhead Profit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

32 Determining the Product Mix
Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Labor Overhead Profit (60  $75) + (80  $72) + (40  $45) + (100  $38) = $15,860 (60  $10) + (80  $5) + (40  $5) + (100  $10) = –$2,200 (5 workers)  (8 hours/day)  (5 days/week)  ($18/hour) = –$3,600 = –$8,500 $1,560 Manufacturing the product mix of 60 A, 80 B, 40 C, and 100 D will yield a profit of $1,560 per week. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

33 Determining the Product Mix
Decision Rule 2: Bottleneck Method Select the best product mix according to the dollar contribution margin per minute of processing time at the bottleneck workstation X. This method would take advantage of the principles outlined in the theory of constraints and get the most dollar benefit from the bottleneck. Step 1: Calculate the contribution margin/minute of processing time at bottleneck workstation X: Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

34 Determining the Product Mix
Product A Product B Product C Product D Contribution margin Time at bottleneck Contribution margin per minute Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

35 Determining the Product Mix
Product A Product B Product C Product D Contribution margin Time at bottleneck Contribution margin per minute $65.00 $67.00 $40.00 $28.00 10 minutes 20 minutes 5 minutes 0 minutes $6.50 $3.35 $8.00 Not defined When ordered from highest to lowest contribution margin/ minute at the bottleneck, the manufacturing sequence of these products is D, C, A, B, which is reverse of the earlier order. Product D is scheduled first because it does not consume any resources at the bottleneck. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

36 Determining the Product Mix
Step 2: Allocate resources V, W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation X) is encountered. Subtract minutes away from 2,400 minutes available for each week at each stage. Work Center Minutes at the Start Minutes Left After Making Min Left After Making V W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

37 Determining the Product Mix
Step 2: Allocate resources V, W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation X) is encountered. Subtract minutes away from 2,400 minutes available for each week at each stage. Work Center Minutes at the Start Minutes Left After Making 100 D Minutes Left After Making 80 C Min Left After Making 60 A Can Only Make 70 B V W X Y Z 2,400 600 2,400 900 500 2,400 2,000 1,400 1,900 1,500 900 200 1,000 The best product mix according to this bottleneck based approach is then 60 A, 70 B, 80 C, and 100 D. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

38 Determining the Product Mix
Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Labor Overhead Profit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

39 Determining the Product Mix
Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Labor Overhead Profit (60  $75) + (70  $72) + (80  $45) + (100  $38) = $16,940 (60  $10) + (70  $5) + (80  $5) + (100  $10) = –$2,350 (5 workers)  (8 hours/day)  (5 days/week)  ($18/hour) = –$3,600 = –$8,500 $2,490 Manufacturing the product mix of 60 A, 70 B, 80 C, and 100 D will yield a profit of $2,490 per week. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

40 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example O’Neill Enterprises manufactures three unique products (A, B, C) that are fabricated and assembled in four different workstations (W, X, Y, Z) using a small batch process. Each of the products visits every one of the four workstations, though not necessarily in the same order. Batch setup times are negligible. A flowchart of the manufacturing process is shown below. O’Neill can make and sell up to the limit of its demand per week, and there are no penalties for not being able to meet all the demand. Each workstation is staffed by a worker dedicated to work on that workstation alone, and is paid $12 per hour. Variable overhead costs are $8000/week. The plant operates one 8-hour shift per day, or 40 hours/week. Which of the four workstations W, X, Y, or Z has the highest total workload, and thus serves as the bottleneck for O’Neill Enterprises? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

41 In class - Example Flowchart for Products A, B, and C
Product A Raw materials Purchased part Product: A Price: $90/unit Demand: 65 units/wk Finish with step 4 at workstation Z (16 min) Step 2 at workstation Y (15 min) Step 3 at workstation X (9 min) Step 1 at workstation W (10 min) $7 $6 Product B Raw materials Purchased part Product: B Price: $85/unit Demand: 70 units/wk Finish with step 4 at workstation Z (13 min) Step 2 at workstation W (10 min) Step 3 at workstation Y (10 min) Step 1 at workstation X (12 min) $9 $5 Product C Raw materials Purchased part Product: C Price: $80/unit Demand: 80 units/wk Finish with step 4 at workstation Z (10 min) Step 2 at workstation X (10 min) Step 3 at workstation W (12 min) Step 1 at workstation Y (5 min) $10 $5 Flowchart for Products A, B, and C Overhead Costs: $8,000; Labor Costs: $12/hr (as much as worker works) Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

42 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Work Station Load from Product A Load from Product B Load from Product C Total Load (minutes) W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

43 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Work Station Load from Product A Load from Product B Load from Product C Total Load (minutes) W X Y Z (65x10)= 650 (7010)= 700 (8012)= 960 2310 (659)= 585 (7012)= 840 (8010)= 800 2225 (6515)= 975 (70x10)= 700 (80x5)= 400 2075 (6516)= 1040 (7013)= 910 (8010)= 800 2750 These calculations show that workstation Z is the bottleneck, because the aggregate work load at Z exceeds the available capacity of 2400 minutes per week. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

44 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example The senior management at O’Neill Enterprises wants to improve the profitability of the firm by accepting the right set of orders. Currently, decisions are made to accept as much of the highest contribution margin product as possible (up to the limit of its demand), followed by the next highest contribution margin product, and so on until no more capacity is available. Since the firm cannot satisfy all the demand, the product mix must be chosen carefully. Jane Hathaway, the newly hired production supervisor, is knowledgeable about the theory of constraints and bottleneck based scheduling. She believes that profitability can indeed be approved if bottleneck resources were exploited to determine the product mix. What is the change in profits if instead of the traditional method that O’Neill has used thus far; a bottleneck based approach advocated by Jane is used instead for selecting the product mix? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

45 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example SOLUTION Decision rule 1: Traditional method - Select the best product mix according to the highest overall profit margin of each product. Step 1: Calculate the profit margin per unit of each product as shown below A B C Price Raw Material & Purchased Parts Labor = Contribution Profit Margin Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

46 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example SOLUTION Decision rule 1: Traditional method - Select the best product mix according to the highest overall profit margin of each product. Step 1: Calculate the profit margin per unit of each product as shown below A B C Price Raw Material & Purchased Parts Labor = Contribution Profit Margin $90.00 $85.00 $80.00 –13.00 –14.00 –15.00 –10.00 –9.00 –7.40 $67.00 $62.00 $57.60 When ordering from highest to lowest, the profit margin per unit order of these products is ABC. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

47 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 2: Allocate resources W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation Z) is encountered. Subtract minutes away from 2400 minutes available for each week at each stage. Work Center Starting After 65 A After 70 B Can Only Make 45 C W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

48 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 2: Allocate resources W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation Z) is encountered. Subtract minutes away from 2400 minutes available for each week at each stage. Work Center Starting After 65 A After 70 B Can Only Make 45 C W X Y Z 2400 1750 1050 510 2400 1815 975 525 2400 1425 725 500 1360 450 The best product mix is 65 A, 70 B, and 45 C Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

49 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Overhead Labor Profit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

50 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 3: Compute profitability for the selected product mix. Profits Revenue Materials Overhead Labor Profit $15400 –$2500 –$8000 –$1920 $2980 Manufacturing the product mix of 65 A, 70 B, and 45 C will yield a profit of $2980. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

51 Contribution Margin per minute
In class - Example Decision rule 2: Bottleneck-based approach - Select the best product mix according to the dollar contribution per minute of processing time at the bottleneck workstation Z. This rule would take advantage of the principles outlined in the theory of constraints and get the most dollar benefit from the bottleneck. Step 1: Calculate the contribution/minute of processing time at bottleneck workstation Z: Product A Product B Product C Contribution Margin Time at Bottleneck Contribution Margin per minute Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

52 Contribution Margin per minute
In class - Example Decision rule 2: Bottleneck-based approach - Select the best product mix according to the dollar contribution per minute of processing time at the bottleneck workstation Z. This rule would take advantage of the principles outlined in the theory of constraints and get the most dollar benefit from the bottleneck. Step 1: Calculate the contribution/minute of processing time at bottleneck workstation Z: Product A Product B Product C Contribution Margin Time at Bottleneck Contribution Margin per minute $67.00 $62.00 $57.60 16 minutes 13 minutes 10 minutes 4.19 4.77 5.76 When ordering from highest to lowest contribution margin/minute at the bottleneck, the manufacturing sequence of these products is CBA, which is reverse of the traditional method order. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

53 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 2: Allocate resources W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation Z) is encountered. Subtract minutes away from 2400 minutes available for each week at each stage. Work Center Starting After 80 C After 70 B Can Only Make 43 A W X Y Z Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

54 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 2: Allocate resources W, X, Y, and Z to the products in the order decided in step 1. Satisfy each demand until the bottleneck resource (workstation Z) is encountered. Subtract minutes away from 2400 minutes available for each week at each stage. Work Center Starting After 80 C After 70 B Can Only Make 43 A W X Y Z 2400 1440 740 310 2400 1600 760 373 2400 2000 1300 655 1600 690 2 The best product mix is 43A, 70B, and 80C Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

55 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 3: Compute profitability for the selected product mix. The new profitability figures are shown below based on the new production quantities of 43A, 70B, and 80C. Profits Revenue Materials Overhead Labor Profit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

56 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Step 3: Compute profitability for the selected product mix. The new profitability figures are shown below based on the new production quantities of 43A, 70B, and 80C. Profits Revenue Materials Overhead Labor Profit $16220 –$2739 –$8000 –$1920 $3561 Manufacturing the product mix of 43 A, 70 B, and 80 C will yield a profit of $3561. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

57 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
A Line Process Line Balancing Assignment of work to stations in a line so as to achieve the desired output rate with the smallest number of workstations Achieving the goal is similar to the theory of constraints but it differs in how it addresses bottlenecks Precedence diagram – AON network Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

58 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
A Line Process The desired output rate is matched to the staffing or production plan Cycle time is the maximum time allowed for work at each station is c = 1 r where c = cycle time in hours r = desired output rate Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

59 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
A Line Process The theoretical minimum number of stations is TM = t c where t = total time required to assemble each unit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

60 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
A Line Process Idle time, efficiency, and balance delay Idle time = nc – t where n = number of stations Efficiency (%) = (100) t nc Balance delay (%) = 100 – Efficiency Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

61 Immediate Predecessor(s)
Precedence Diagram EXAMPLE Green Grass, Inc., a manufacturer of lawn and garden equipment, is designing an assembly line to produce a new fertilizer spreader, the Big Broadcaster. Using the following information on the production process, construct a precedence diagram for the Big Broadcaster. Work Element Description Time (sec) Immediate Predecessor(s) A Bolt leg frame to hopper 40 None B Insert impeller shaft 30 C Attach axle 50 D Attach agitator E Attach drive wheel 6 F Attach free wheel 25 G Mount lower post 15 H Attach controls 20 D, E I Mount nameplate 18 F, G Total 244 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

62 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Precedence Diagram SOLUTION Figure 4 shows the complete diagram. We begin with work element A, which has no immediate predecessors. Next, we add elements B and C, for which element A is the only immediate predecessor. After entering time standards and arrows showing precedence, we add elements D and E, and so on. The diagram simplifies interpretation. Work element F, for example, can be done anywhere on the line after element C is completed. However, element I must await completion of elements F and G. D 40 H 20 B 30 E 6 A 40 F 25 C 50 I 18 G 15 Figure 4 – Precedence Diagram for Assembling the Big Broadcaster Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

63 Calculating Cycle Time, TM, Efficiency
EXAMPLE (cont’d) Green Grass’s plant manager just received marketing’s latest forecasts of Big Broadcaster sales for the next year. She wants its production line to be designed to make 2,400 spreaders per week for at least the next 3 months. The plant will operate 40 hours per week. a. What should be the line’s cycle time? b. What is the smallest number of workstations that she could hope for in designing the line for this cycle time? c. Suppose that she finds a solution that requires only five stations. What would be the line’s efficiency? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

64 Calculating Cycle Time, TM, Efficiency
SOLUTION a. First convert the desired output rate (2,400 units per week) to an hourly rate by dividing the weekly output rate by 40 hours per week to get units per hour. Then the cycle time is c = 1/r = 1/60 (hr/unit) = 1 minute/unit = 60 seconds/unit b. Now calculate the theoretical minimum for the number of stations by dividing the total time, t, by the cycle time, c = 60 seconds. Assuming perfect balance, we have TM = t c 244 seconds 60 seconds = = or 5 stations Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

65 Calculating Cycle Time, TM, Efficiency
c. Now calculate the efficiency of a five-station solution, assuming for now that one can be found: Efficiency = (100) = t nc 244 5(60) = 81.3% Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

66 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Finding a Solution The goal is to cluster the work elements into workstations so that The number of workstations required is minimized The precedence and cycle-time requirements are not violated The work content for each station is equal (or nearly so, but less than) the cycle time for the line Trial-and-error can be used but commercial software packages are also available Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

67 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Finding a Solution The theoretical minimum number of workstations is 5 and the cycle time is 60 seconds, so Figure 5 represents an optimal solution to the problem D 40 I 18 H 20 F 25 C 50 E 6 B 30 A G 15 Figure 5 – Big Broadcaster Precedence Diagram Solution Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

68 Immediate Predecessor
In class - Example A plant manager needs a design for an assembly line to assembly a new product that is being introduced. The time requirements and immediate predecessors for the work elements are as follows: Work Element Time (sec) Immediate Predecessor A 12 B 60 C 36 D 24 E 38 C, D F 72 B, E G 14 H I 35 G, H J K F, J Total = 435 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

69 Immediate Predecessor
In class - Example Draw a precedence diagram, complete I, F, J, and K Work Element Time (sec) Immediate Predecessor A 12 B 60 C 36 D 24 E 38 C, D F 72 B, E G 14 H I 35 G, H J K F, J Total = 435 A B C F E K D J G I H Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

70 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example If the desired output rate is 30 units per hour, what are the cycle time and theoretical minimum? c = = 1 r 1 30 (3600) = 120 sec/unit TM = t c = = or 4 stations 435 120 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

71 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
In class - Example Suppose that we are fortunate enough to find a solution with just four stations. What is the idle time per unit, efficiency, and the balance delay for this solution? Idle time = nc – t = 4(120) – 435 = 45 seconds Efficiency (%) = (100) t nc = (100) = 90.6% 435 480 Balance delay (%) = 100 – Efficiency = 100 – 90.6 = 9.4% Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

72 Work Elements Assigned
In class - Example Using trial and error, one possible solution is shown below. Station Work Elements Assigned Cumulative Time Idle Time (c = 120) 1 2 3 4 5 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

73 Work Elements Assigned A fifth station is not needed
In class - Example Using trial and error, one possible solution is shown below. Station Work Elements Assigned Cumulative Time Idle Time (c = 120) 1 2 3 4 5 H, C, A 120 B, D, G 98 22 E, F 110 10 I, J, K 107 13 A fifth station is not needed Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

74 Managerial Considerations
Pacing is the movement of product from one station to the next Behavioral factors such as absenteeism, turnover, and grievances can increase after installing production lines The number of models produced complicates scheduling and necessitates good communication Cycle times are dependent on the desired output rate Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

75 Immediate Predecessor(s)
Solved Problem 2 A company is setting up an assembly line to produce 192 units per 8-hour shift. The following table identifies the work elements, times, and immediate predecessors: Work Element Time (sec) Immediate Predecessor(s) A 40 None B 80 C 30 D, E, F D 25 E 20 F 15 G 120 H 145 I 130 J 115 C, I Total 720 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

76 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Solved Problem 2 a. What is the desired cycle time (in seconds)? b. What is the theoretical minimum number of stations? c. Use trial and error to work out a solution, and show your solution on a precedence diagram. d. What are the efficiency and balance delay of the solution found? SOLUTION a. Substituting in the cycle-time formula, we get c = = 1 r 8 hours 192 units (3,600 sec/hr) = 150 sec/unit Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

77 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Solved Problem 2 b. The sum of the work-element times is 720 seconds, so TM = t c = = or 5 stations 720 sec/unit 150 sec/unit-station which may not be achievable. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

78 Immediate Predecessor(s)
Solved Problem 2 c. The precedence diagram is shown in Figure 7.6. Each row in the following table shows work elements assigned to each of the five workstations in the proposed solution. Work Element Immediate Predecessor(s) A None B C D, E, F D E F G H I J C, I D 25 C 30 B 80 E 20 J 115 F 15 A 40 G 120 H 145 I 130 Figure 7.6 – Precedence Diagram Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

79 Work-Element Time (sec)
Solved Problem 2 J 115 C 30 D 25 E 20 F 15 I 130 H 145 B 80 G 120 A 40 Station Candidate(s) Choice Work-Element Time (sec) Cumulative Time (sec) Idle Time (c= 150 sec) S1 S2 S3 S4 S5 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

80 Work-Element Time (sec)
Solved Problem 2 J 115 C 30 D 25 E 20 F 15 I 130 H 145 B 80 G 120 A 40 Station Candidate(s) Choice Work-Element Time (sec) Cumulative Time (sec) Idle Time (c= 150 sec) S1 S2 S3 S4 S5 A 40 110 B 80 120 30 D, E, F D 25 145 5 E, F, G G 120 30 E, F E 20 140 10 F, H H 145 5 F, I I 130 F 15 C J 115 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.

81 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
Solved Problem 2 d. Calculating the efficiency, we get Efficiency (%) = (100) t nc = 720 sec/unit 5(150 sec/unit) = 96% Thus, the balance delay is only 4 percent (100–96). Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.


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