1. THE EVOLUTION OF THE MIS DISCIPLINE: FROM DATA, THROUGH INFORMATION AND KNOWLEDGE TO WISDOM Milt Jenkins University of Baltimore

2. PRESENTATION OUTLINE Objective: To provide a reasonable perspective of MIS field Major changes occurring now Note on perspective Pathway to success Challenges you face in following the pathway Why you should do it

3. MAJOR CHANGES OCCURRING NOW E-Commerce to M-Commerce to U-Commerce Too much information, not enough knowledge, very little wisdom

4. WE ALL LIVE IN THE INFORMATION ++ AGE, NOW!!

5. Data InformationKnowledge Wisdom PATHWAY OF SUCCESS

6. DATA Typically intended for processing, by computer systems The aggregated raw material used to generate information and… Management of data resources: Big gap between average and best-in-class Information Systems/Architecture Organized/Classifies Quality Control Integrated Disaggregated Internal Info. Systems Extranet Internet Industry Customers Personal Phone Fax E-mail Internet Data SourceApplication Systems Suppliers/Partners Personal Extranet Internal Intranet Applications Technology All Queries

7. INFORMATION Typically intended for a human being Message having surprise value for economic evaluation (changeable) Information Systems/Architecture Organized/Classifies Quality Control Integrated Disaggregated Internal Information Systems Extranet Internal Knowledge Systems Data Repository Internal Applications External Applications Information SourceApplication Systems

8. KNOWLEDGE Typically intended for a human being The sum of range of what has been perceived, learned or discovered, therefore changeable/variable Knowledge Systems temporal verification and validation organized / classified Knowledge Workers Decision Makers Management Internal Information Systems Industry Information Knowledge SourcesApplication System (AI) Organizations Plans/ Strategies Market Analysis Wisdom Systems

9. WISDOM Typically generated by human beings and applied to the organization Understanding of what is true, right and lasting providing good judgement Wisdom Systems Temporal verification and validation Organized/classified in Procedures/Processes Good Organizational Structure/Strategy Wise use of Technology Good Judgement/ Decisions Knowledge Systems Organization Culture Experience Wisdom SourcesWisdom Benefits Education Information Systems Responsible subject matter expert Values Real Killer apps Good Business Decisions

10. CHALLENGES IN TRAVELLING THIS PATHWAY Everything is continuously changing The pathway itself – the data, information and knowledge The technology to collect the inputs and the inputs themselves The technology to process the data, information and knowledge The technology to present the data, information and knowledge The business’ strategy, plans and objectives and how they are determined The business’ structure, organization and personnel (reengineering) The business’ partners, suppliers and customers (value chain) The business’ environment and industry The worlds’ operating paradigms

11. Navigating this pathway is not an easy process Completion of the trip is never accomplished It is key to creating a real learning organization Communications within and outside the organization becomes more complex, difficult and critical Competition is growing (where you may not expect it) Customer expectations and demands are growing continuously

12. WHY SHOULD YOU ACCEPT THIS CHALLENGE? Because if you don’t you may not survive and you surely won’t prosper/succeed