1. People First Programme Social Care & Inclusion – Adult Services

2. The Self Assessment Questionnaire Feedback People First Programme

3. We asked What areas of life should we look at? The whole of peoples lives Disabilities, Equipment, Medication Work, Leisure, holidays, going out, Getting up, getting dressed, bathing, Eating, cleaning, washing, shopping, Help with reading and following instructions People First Programme

4. We Did We included: All aspects of life Disabilities, Equipment, Medication Work, Leisure, holidays, going out, Getting up, getting dressed, bathing, Eating, cleaning, washing, shopping, Help with reading and following instructions

5. We asked what type of questions would we need to ask? Tick box Pictures Give examples Don’t use sliding scales A mix of statements to tick No staff use only section Break things down in sections Have a box for other information What to do when its completed People First Programme

6. We Did We included: Tick boxes, Pictures Examples No sliding scales A mix of statements to tick No staff use only section Sections on the form A box for other information What to do when its completed

7. We asked what sort of issues would we need to consider for people? Give choice Big, simple language No abbreviations Awareness of colour Font size 14 Ariel Suggest splitting the form into 3 parts Opportunity to describe what you need in a blank space Guidance leaflet People First Programme

8. We Did We will: Give choice Use simple language No abbreviations Consider colour Use 14 Ariel Split the form into 3 parts Opportunity to describe what you need in a blank space Guidance leaflet (to be produced)

9. We asked where should people be able to access a self assessment? GP surgery reception Website link, through Libraries Sent out / posted One stop shop Community locations Free phone number/ cards Charitable organisations Support groups Hospitals Drop in centres Advertise on hospital radio People First Programme

10. We Did We will consider: GP surgery, Website link, Libraries, One stop shop Sent out / posted Free phone number/ cards Community locations, Charitable organisations Support groups, Hospitals Drop in centres Advertise on hospital radio

11. We asked how should this be accessible? Check how people feel at the end of the process Different formats Instruction DVD, with different Language options Online facility to print Jargon free, Audio version is important People First Programme

12. We Did We will: Check how people feel at the end of the process Use different formats Consider instruction DVD Look at online facility to print Make it jargon free, Consider different formats

13. We asked what support to offer people to complete a self assessment Face to face and Phone support Ambassadors Language Support On web with progress check A unique log in to go back to it Access where people work Someone to come out and help Access in libraries, shops, banks Independent help with the SAQ Mix of support across client groups People First Programme

14. We Did We will look at: Face to face and phone support Having people available to help Language Support Online options Access in libraries, shops, banks Independent help with the SAQ Mix of support across client groups